one chapter

1. Learning Short Functional Text (INVITATION)
An invitation card is used to invite someone to attend the event like birthday party,
wedding ceremony, informal dinner, etc.
The function of invitation is to invite someone to attend an occasion.
The characteristic of invitation are:
Having an accurate addressee.
Giving clear time, place, and activity.
Providing sufficient information about the inviter.
Expressing that the writer is looking forward to seeing person.
If there is a dress code, state it in the lower left-hand corner.
SHORT FUNCTIONAL TEXT
INVITATION
SHORT FUNCTIONAL TEXT
INVITATION
The example of invitationThe example of invitation

2. Aswer the questions correctly based on the invitation below!
1. What is the invitation about?
2. Who are getting married?
3. Where is the wedding party will be held?
4. When the wedding will be held?
5. Who held the wedding party?
Writing a Short Functional Text (INVITATION)
Write on an invitation on your workbook !
Do the following steps before you write your own invitation:
1. In a group, discuss the topics (imaginative or factual) you’re going to write.
2. You may explore the topics through the internet center, library, or from books.
3. Collect ideas and organize the information you need!
4. If possible, use visual materials to give clear information of your invitation!
5. Try to set the steps of writing your invitation yow will write together !
6. Revise the plan of your invitation!
7. Ask your friends to give ideas for constructing invitation!
8. Write the text together and give your friends a copy of the invitation!
9. Evaluate the invitation you make!
TASK ATASK A
TASK BTASK B

3. 10. Submit your invitation to your teacher!

4. EXPRESSING SATISFACTION AND
DISSATISFACTION
Asking about satisfaction and dissatisfaction
• How do you like your room?
• Is everything O.K?
• Is everything satisfactory?
• Are you satisfied?
• Did you find our service satisfactory?
• Do you want to complain about something?
• Was something not to your satisfaction?
• Are you dissatisfied with something?
Expressing satisfaction Expressing dissatisfaction Responding Dissatisfaction
• I really like my new
haircut.
• I’m completely satisfied
with everything you’ve
done for me.
• It was satisfactory.
• Everything is fine, thank
you.
• Everything was just
perfect.
• I’m happy enough with it.
• It was okay. Not too bad
• Good enough.
• I am little dissatisfied
with the service here.
• I am a bit disappointed
with the program.
• The food was lousy.
• I’m tired of working here.
• I don’t like the color.
• I have a complaint.
• I’m very dissatisfied with
the condition.
• I want to make a
complaint.
• I see.
• I’m sorry to hear that.
• I’ll look into it.
• I’ll see what I can do
about it.
• I’ll try and take care of it.

5. Conversation 1
Waiter : Is everything O.K. here?
Max : Yes, thank you. Everything is fine.
Waiter : Is your steak satisfactory?
Kate : Quite good.
Waiter : How about your roast chicken, Madam? Is it O.K. too?
Kate : It’s just right. Just the way I like it.
Waiter : Will there be anything else, then?
Max : No, not at the moment.
Waiter : Very well, then. Have a nice day.
Max : Thanks.
Conversation 2
Shopkeeper : Good afternoon. Is there anything I can help you with?
Customer : Good afternoon. I am not satisfied with the shirt I bought yesterday in this
shop?
Shopkeeper : Why? What’s wrong with it?
Customer : Let me explain. I wear extra-large T-shirts. The one you gave me is extremely
small. See the label is M not XL
Shopkeeper : I am sorry, Sir
Vocabularies related to expressing satisfaction
Satisfy (verb) = membuat kepuasan
Satisfaction (noun) = kepuasan
ExampleExample

6. Satisfied (adj.) = puas
Satisfying (adj.) = yang memuaskan
Satisfactory (adj.) = yang puas
Contented (adj.) = puas
Pleased (adj.) = senang
Vocabularies related to expressing dissatisfaction
Dissatisfy (verb) = tidak membuat puas
Dissatisfaction (noun) = ketidak puasan
Dissatisfied (adj.) = tidak puas
Dissatisfying (adj.) = tidak memuaskan
Dissatisfactory (adj.) = tidak memuaskan
Discontented (adj.) = tidak puas
Displeased (adj.) = tidak senang
Exercise
Complete the blanks based on what you hear in the spoken text.
Franklin and his customer In electric shop.
Franklin : good afternoon, Sir.
Customer : Good afternoon.
Franklin : Oh.. you came here two days ago to buy a ……..(1) didn’t you?
Customer : Yes, I did………(2) I came here.
Franklin : Ehm… is there anything…(3) with the television you’ve bought, Sir? I
would do anything if it …..(4)you.
Customer : No. the television set is very good. The picture is very…..(5). It really
makes me……..(6)
Franklin : That’s good. I always sell…(7) with high quality.
Customer : Now, I need a tape player for my daughter. she needs …(8) listening to
English.

7. Franklin : Certainly, Sir. Let me show you this one. It has both CD and cassette
drives. Your daughter must like it.
Customer : Ehm.. it …(9) very good.how much it does it cost?
Franklin : It’s only $.... (10).
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