Experienced Lead Associate. Skilled in Microsoft Excel, Microsoft Office, Team Management, Google Maps and Various Google Internal Development Tool. Strong professional with a Bachelor of Technology (B.E) focused in Computer Science Stream.

1. Neha Sofia Jahan
sofianeha76@gmail.com Mobile No. + 919908038848
Hyderabad.
Career Objective:
To be part of an organization that prides in its success measured by revenue and
people growth and contribute to its future vision with my experience and expertise
in working with high performing teams.
Skills:
● People Management / Team Leading Essentials.
● Training (New Hire/Focus Groups), Coaching & Mentoring.
Professional Experience:
Associate Lead in Globallogic Technologies Ltd from : Jun-2016 Onwards
Roles and Responsibilities :
● Provide Training on Policy Updates/Refreshers From Time to Time.
● Handle the Team of 15 Associates & coordinating the daily allocation of work.
● Provide constructive Daily feedback, conducting Daily and Weekly status
meetings
● Regular monitoring on Quality and Production and giving my support for Low
Performers who are placed in PIP/PAP.
● Prepare Weekly reports on Shrinkage, Review and Performance.
● Observations/ Challenges on QC Data, Reviewing the process documents on
Daily Basis.
● Tracking progress of the candidates on Probation, Adhere associates on Leave
Policy and Work Etiquette.
● Ensuring daily ATS tasks are entered and updated correctly.

2. As Associate in Globallogic Technologies Ltd From : Oct-2014 to May-2016
Roles and Responsibilities :
● POC (Point of contact) for Internal Audits, CC Tool, Smart Imagery and many
more.
● Worked as Mentor in a team.
● Involved in Daily and Weekly status meetings.
● Generating performance reports of the teams.
● Performing experiments to improve the process quality.
● Trained new employees and briefed them on the progress and work yet to be
done on current projects.
● Ensuring daily ATS tasks are recorded Up to date.
Achievements:
● Received Special Recognition Award Q1’16 for Outstanding Contribution to the
Team.
● Certificate Of Appreciation For Ramping Up of Twigs Process from Jun-July’16
● Many ideas proposed related to the features of the CC Tool, have been
implemented and got Appreciation from Managers & Higher Authority.
● Received Appreciation for Co-ordinating/Training New Employees along with
the Trainers for Ramping Up Process - Q3 '16.
● Appreciated for Interviewing and effectively participating in hiring of
employees.
Personal Skills:
● Easily Adaptive
● Easily sociable and Humorous.
● Quick learner

3. ● Good leadership skills
● Good Communication skills.
Personal Profile:
Father’s name : KHUSRO KAREEM KHAN
Occupation : Private Employee
Date of Birth : 29 MAY, 1993
Nationality : INDIAN
Languages Known : English, Hindi and Telugu
Address of correspondence : H-No:11-3-382, Srinivas
Nagar colony, Parsigutta
Secunderabad-500020
DECLARATION:
I hereby declare that the above mentioned information is correct and true to my
knowledge.
Date:
Place: Hyderabad (NEHA SOFIA JAHAN)