Writing Skills Letter Email

1. Navleen Multani

2.  Heading: writer’s address, date
 Salutation or Courteous Greeting
 Communication or Message – body of
letter
 Subscription or courteous leave-
taking, conclusion
 Signature
 Superscription on envelope

3.  Formal: business, official, editor,
application/job
 Informal: friends, family, social
 E Mail

4.  Divide letter into paragraphs to mark
changes in subject-matter
 Simple, direct language
 Concise
 Clear
 Complete
 Punctuation, Spelling, Grammar

5.  Avoid Jargon
 Avoid vague words or words with
multiple meaning to check
misinterpretation
 Avoid verbosity
 Use strong verbs and Active voice as
per subject requirement
 Passive Voice is more polite
 E Mail Etiquette

6.  Subject: Precise
 Appropriate Salutation
 Purpose of writing
 Use Paragraphs; more than three
sentences
 Each paragraph must begin on a new line
 Font/size
 Organise and Proofread
 Check Attachments/file format

7.  Complete
 Clear
 Correct
 Concise
 Courteous