Essay Writing Service http://StudyHub.vip/Assignment-Brw 👈

1. 1
Table of Contents
Business Letter..............................................................................................................................................2
Parts of a Business Letter..............................................................................................................................2
The Heading..............................................................................................................................................2
Insider Address .........................................................................................................................................2
Example: ...............................................................................................................................................2
Date...........................................................................................................................................................2
Example: ...............................................................................................................................................2
Salutation ..................................................................................................................................................2
Format of the Salutation is:...................................................................................................................3
Body..........................................................................................................................................................3
Example: ...............................................................................................................................................3
Complimentary Close ...............................................................................................................................3
Example: ...............................................................................................................................................3
Signature Line...........................................................................................................................................3
Example: ...............................................................................................................................................3
Formats of Letter...........................................................................................................................................4
Block.........................................................................................................................................................4
Sample of Letter:...................................................................................................................................4
Modified Block Letter...............................................................................................................................4
Modified Block Letter Sample..................................................................................................................5
Semi Block Format ...................................................................................................................................5
Sample of the Letter:.............................................................................................................................6
Types of Business Letter...............................................................................................................................6
Sales Letters..............................................................................................................................................6
Order Letters.............................................................................................................................................6
Complaint Letters......................................................................................................................................7
Adjustment Letters....................................................................................................................................7
Inquiry Letters...........................................................................................................................................7
Follow-Up Letters.....................................................................................................................................7
Letters of Recommendation......................................................................................................................7
Acknowledgment Letters..........................................................................................................................7
Cover Letters.............................................................................................................................................7
Letters of Resignation...............................................................................................................................7

2. 2
Business Letter
A business letter is more formal than a personal letter. It should have a margin of at least one
inch on all four edges. It is always written on 8½"x11" (or metric equivalent) unlined stationery.
There are six parts to a business letter.
Parts of a Business Letter
The Heading
The heading contains the return address with the date on the last line. Sometimes it is necessary
to include a line before the date with a phone number, fax number, or e-mail address. Often there
is a line skipped between the address and the date. It is not necessary to type a return address if
you are using stationery with the return address already imprinted, but you should always use a
date. Make sure the heading is on the left margin.
Example:
Ms. Jane Doe
543 Washington St
Marquette, MI 49855
Tel:
Fax:
Email:
June 28, 2011
Insider Address
The inside address is where the letter is being sent. Skip a line after the hearing before entering
the inside address. Include a title or name, if available.
Example:
Mr. John Doe
Customer Service Representative
Widgets Galore, Inc.
987 Widget Street
Miami, Florida 33111
Date
The date of the letter on which it is being posted to the receiver is mentioned.
Example:
Format of the date is:
15 May 2018
Salutation
The salutation (or greeting) in a business letter is always formal. It often begins with “Dear
{Person’s name}.” Once again, be sure to include the person’s title if you know it (such as Ms.,
Mrs., Mr., or Dr). If you’re unsure about the person’s title then just use their first name. For

3. 3
example, you would use only the person’s first name if the person you are writing to is “Jordan”
and you’re not sure if he or she is male or female. The salutation always ends with a colon.
Example:
Format of the Salutation is:
Dear Mr. Doe:
Body
The body is written as text. A business letter is never hand written. Depending on the letter style
you choose, paragraphs may be indented. Regardless of format, skip a line between paragraphs.
Skip a line between the greeting and the body. Skip a line between the body and the close.
Example:
I am writing you concerning a recent purchase of widgets. Approximately two weeks ago, on
October 1, I ordered a total of 50 widgets for Company, Inc. via the Widgets Galore client
webpage. I received an email notification two days later confirming the receipt of payment and
the shipment of the widgets. According to your website, shipments should reach their destination
within 3-5 business days of being sent, but I have yet to receive the widgets. Do you have any
information on what may have happened to delay the shipment or where the shipment is
currently?
Complimentary Close
This short, polite closing ends with a comma. It is either at the left margin or its left edge is in
the center, depending on the Business Letter Style that you use. It begins at the same column the
heading does.
Example:
Format is:
Sincerely,
Signature Line
Skip at least four lines after the close for your signature, and then type out the name to be signed.
This often includes a middle initial, although it is not required. Women may put their title before
had to show how they wish to be addressed (Ms., Mrs., Miss). The signature should be in blue or
black ink.
Example:
Sam Brown
Sam Brown Trump

4. 4
Formats of Letter
Block
The most common layout for a business letter is called a block format. In this format, the entire
letter is justified to the left and single spaced except for a double space between paragraphs.
Sample of Letter:
123 Winner's Road
New Employee Town, PA 12345
March 16, 2001
Ernie English
1234 Writing Lab Lane
Write City, IN 12345
Dear Mr. English:
The first paragraph of a typical business letter is used to state the main point of the letter. Begin
with a friendly opening; then quickly transition into the purpose of your letter. Use a couple of
sentences to explain the purpose, but do not go in to detail until the next paragraph.
Beginning with the second paragraph, state the supporting details to justify your purpose. These
may take the form of background information, statistics or first-hand accounts. A few short
paragraphs within the body of the letter should be enough to support your reasoning.
Finally, in the closing paragraph, briefly restate your purpose and why it is important. If the
purpose of your letter is employment related, consider ending your letter with your contact
information. However, if the purpose is informational, think about closing with gratitude for the
reader's time.
Sincerely,
Lucy Letter
Modified Block Letter
Modified block business letters use a slightly different format from the
full block business letters.
In the modified block style the return address, date, complimentary closing and the signature line
Are slightly to the right of the center of the paper.

5. 5
Modified Block Letter Sample
(Tab to center, begin typing) 123 Winner's Road
New Employee Town, PA 12345
March 16, 2001
Ernie English
1234 Writing Lab Lane
Write City, IN 12345
Dear Mr. English:
The first paragraph of a typical business letter is used to state the main point of the letter. Begin
with a friendly opening; then quickly transition into the purpose of your letter. Use a couple of
sentences to explain the purpose, but do not go in to detail until the next paragraph.
Beginning with the second paragraph, state the supporting details to justify your purpose. These
may take the form of background information, statistics or first-hand accounts. A few short
paragraphs within the body of the letter should be enough to support your reasoning.
Finally, in the closing paragraph, briefly restate your purpose and why it is important. If the
purpose of your letter is employment related, consider ending your letter with your contact
information. However, if the purpose is informational, think about closing with gratitude for the
reader's time.
(Tab to center, begin typing) Sincerely,
(Tab to center, begin typing) Lucy Letter
Semi Block Format
Semi-block is similar to block but has a more informal appearance. All elements are left-aligned,
except for the beginning of each paragraph, which is indented five spaces. Paragraphs are
separated by a double line space.

6. 6
Sample of the Letter:
123 Winner's Road
New Employee Town, PA 12345
March 16, 2001
Ernie English
1234 Writing Lab Lane
Write City, IN 12345
Dear Mr. English:
(Indent) The first paragraph of a typical business letter is used to state the main point of the
letter. Begin with a friendly opening; then quickly transition into the purpose of your letter. Use a
couple of sentences to explain the purpose, but do not go in to detail until the next paragraph.
(Indent) Beginning with the second paragraph, state the supporting details to justify your
purpose. These may take the form of background information, statistics or first-hand accounts. A
few short paragraphs within the body of the letter should be enough to support your reasoning.
(Indent) Finally, in the closing paragraph, briefly restate your purpose and why it is important. If
the purpose of your letter is employment related, consider ending your letter with your contact
information. However, if the purpose is informational, think about closing with gratitude for the
reader's time.
Sincerely,
Lucy Letter
Types of Business Letter
Sales Letters
Typical sales letters start off with a very strong statement to capture the interest of the
reader. Since the purpose is to get the reader to do something, these letters include
strong calls to action, detail the benefit to the reader of taking the action and include
information to help the reader to act, such as including a telephone number or website
link.
Order Letters
Order letters are sent by consumers or businesses to a manufacturer, retailer or
wholesaler to order goods or services. These letters must contain specific information
such as model number, name of the product, the quantity desired and expected price.
Payment is sometimes included with the letter.

7. 7
Complaint Letters
The words and tone you choose to use in a letter complaining to a business may be the deciding
factor on whether your complaint is satisfied. Be direct but tactful and always use a professional
tone if you want the company to listen to you.
Adjustment Letters
An adjustment letter is normally sent in response to a claim or complaint. If the adjustment is in
the customer’s favor, begin the letter with that news. If not, keep your tone factual and let the
customer know that you understand the complaint.
Inquiry Letters
Inquiry letters ask a question or elicit information from the recipient. When composing
this type of letter, keep it clear and succinct and list exactly what information you need.
Be sure to include your contact information so that it is easy for the reader to respond.
Follow-Up Letters
Follow-up letters are usually sent after some type of initial communication. This could be
a sales department thanking a customer for an order, a businessman reviewing the
outcome of a meeting or a job seeker inquiring about the status of his application. In
many cases, these letters are a combination thank-you note and sales letter.
Letters of Recommendation
Prospective employers often ask job applicants for letters of recommendation before
they hire them. This type of letter is usually from a previous employer or professor, and
it describes the sender’s relationship with and opinion of the job seeker.
Acknowledgment Letters
Acknowledgment letters act as simple receipts. Businesses send them to let others know that they
have received a prior communication, but action may or may not have taken place.
Cover Letters
Cover letters usually accompany a package, report or other merchandise. They are used to
describe what is enclosed, why it is being sent and what the recipient should do with it, if there is
any action that needs to be taken. These types of letters are generally very short and succinct.
Letters of Resignation
When an employee plans to leave his job, a letter of resignation is usually sent to his immediate
manager giving him notice and letting him know when the last day of employment will be. In
many cases, the employee also will detail his reason for leaving the company.