1. SEQ CHAPTER 1Natalie Steen <br />33671 Via De Agua <br />San Juan Capistrano, CA 92675 <br />949.280.2985 <br />nataliesteen@cox.net<br /> <br />RESULTS-ORIENTED SALES PROFESSIONAL<br />Established and consistently exceeded department sales goals; ranked in top 5 percentile in all sales positions for production by managing pipelines of 70-100 units with a close rate of 75%. <br />14 years of successful sales experience prospecting new accounts in an extremely competitive market while maintaining relationships with existing accounts.<br />Competed Impact Selling Academy & Leadership Development program through Wachovia Corporation.<br />Designed and implemented training manual for new processors to enhance flow within the company & help increase efficiency.<br />CORE COMPETENCIES<br />Team Leadership <br />Account Penetration<br />Territory Planning & Analysis<br />Effective Communication<br />Exceed Sales/Growth Expectation<br />Deal Closer<br /> PROFESSIONAL EXPERIENCE<br />Account Manager Admiral Appraisal Group 01/10 through present<br />An appraisal firm specializing in single and multi family residential valuation up to 10 million since 2000.<br />Manage existing and recruit new appraisal accounts. Analyze data utilizing several sources to calculate values and evaluate properties. Oversee client relations. Prioritize and assess incoming business to maximize efficiency. <br />Medical Assistant/Externship West Dermatology 10/08 through 01/09<br />One of the nation’s largest dermatology practices with over 30 offices in several states providing general, surgical and aesthetic procedures.<br />Took patient history, assisted with insurance billing, scheduled and called on appointments, organized client records. Witnessed surgical procedures for education purposes. <br />Sales Representative/Manager Wachovia Corporation 04/07 through 10/08<br />A publically traded diversified financial services company providing banking, insurance, investments, mortgage and consumer finance. Now a part of Wells Fargo & Co. (NYSE-WFC)<br />Sales Representative - Business to Business “Rookie of the Year”, 2007 <br />Provided executive leadership and strategic vision to five (5) direct reports with oversight of 25 Account Executives with a quarterly pipeline of $12M - $23M. <br />Grew production efficiency by 19% over prior year in a challenging environment.<br />Delivered education seminars for 100-200 business owners in order to elicit new revenue, introduce new products, and maintain client relationships.<br />Managed monthly budget analysis, payroll, and expenses while consistently exceeding corporate deadlines and expectations.<br /> <br />Senior Sales Processor /Representative Instafi.com .mortgage lending 11/01 through 12/ 03<br />A Privately held mortgage finance company with over 350 employees and over 20 million in annual revenue. <br />Processed and generated mortgage loan applications and provided excellent customer service to obtain referral business.<br />Trained and developed new processors to meet the expectations of efficiency and knowledge of software/programs incl.; Word, Excel, Calyx, Encompass, Empower, Clickforms & ACT. <br />Routinely met with upper level executives and key decision makers to create processes relevant to increasing production while promoting their business objectives.<br />Owner/Sale Representative Diversified Mortgage Services 01/99 through 12/01<br />A net branch of American Residential funding closing approximately 1.5 million in loans monthly.<br /> <br />Generated sales leads by utilizing the internet, advertisements, and referral business.<br />Maintained and managed a consistent stream of loan volume and provided excellent customer service to new and existing clients.<br />Sales Representative Pacific Shore Funding; mortgage lender 11/97 through 12/98<br />A California based Mortgage Company with over 150 employees. <br />Performed sales and origination duties, consistently maintained ranking within the top 5% of sales performance in the company. President’s Club member.<br />Sales Representative Pacific Prime Mortgage 01/96 through 11/97<br />A division of Preferred Credit Corp. a California based mortgage finance company with over 500 employees.<br />Performed sales and origination duties, consistently maintained ranking within the top 5% of sales in the company. Provided excellent customer service to increase referral business and establish rapport.<br />EDUCATION<br />San Diego State University B.S. Psychology 06/96<br />Saddleback College O-chem.Gen.l Chem I & II. Anatomy. Physiology Genetics. Microbiology 06/10<br />Certified Medical AssistantLaguna Beach ROP 02/09<br />CA Real Estate Sales Licensee #01209751 active since 06/96<br />
