2017 Cover Letter

1. Nilda I. Rohena
3240 Lorimar Lane St. Cloud, FL 34772
Email: ivega64@yahoo.com Cell #407.522.2770
March 01, 2017
Dear Hiring Manager,
Please accept my application for the positions opened at your facility! When I discovered the
position/s, I became excitedbecause my skill set and experience match your desired
qualifications.
I am a Savvy bilingual communicator with over 20+years of customer service experience
specializing in creating flawless customer experiences. I am fluent in Spanish and English.
Throughout my career, I have worked in the hospitality industry, financial and medical offices,
working directly with Management, Clients, Patients and serving as the face of the company. I
am a flexible, trainable, determined teamplayer.
My career experiences have allowed me to hone my skills in negotiation, underselling and
conflict resolution. I look at all sides of a situation and guide the customer to the best possible
outcome and decision. I do this while being friendly, personable and in a timely manner.
I am availableimmediately to meet with someone from Human Resources/ Hiring Department
to further discuss my opportunities. I can see this company changing the way people work and
communicate in a global community and I want to be a part of that change!
I look forward to discussing my skills further and can be reached via email and phone at your
earliest convenience. If an employment offer is rendered I am able to begin immediately. Thank
you for your time and consideration.
Respectfully,
Nilda I. Rohena