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1. DEBORAH WILDER MOSELEY
P.O. Box 28953, Santa Ana, California 92799 | (H) ( 714 ) 341-0681 | deborahwldr@yahoo.com
Dear Gentle Persons
Are you looking to add a motivated problem solver with superior customer relation skills to your
customer service team? I believe that my proven communication skills, upbeat attitude and
ability to learn under tight deadlines will make me an effective Talent for the position your
Company is seeking to fill.
I am a highly results-oriented customer services associate with over 35 years experience building
productive and positive relationships with diverse customers. I thrive in team settings, work
efficiently to solve customer problems, and always stay cool under pressure. The qualities I know
I will bring to your team include:
Customer Service: I have a proven track record in solving customer issues related to product
use, troubleshooting and billing in an effective and professional manner. I've been named
Customer Service Associate of the Month six times in three years out of a team of 30+
employees.
Professional Attitude: As my references will attest to, I have a knack for always staying
positive and upbeat, regardless of the situation, whether it's an unhappy customer or an
unusually busy call volume.
Passion and Motivation: I have a true passion for customer service and take pride in helping
make consumers happy. I am also highly motivated to progress in my career and eager to
grow and succeed in a fast-paced environment.
I've attached a resume with more information about my background and how it helps make me
the perfect fit for the position you are seeking to fill . I feel confident that based on my
customer-focused background and outgoing personality, that I could step in and start making a
great contribution to your company on day one. Thank you for your time, and I look forward to
hearing from you soon.
Sincerely,
Deborah Wilder Moseley