2. Part 3: Response
During an emergency
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
2
• What should I do if someone gets hurt or there is another emergency?
• What to do / NOT do during an emergency?
• Safety near open waters
• Monitor animals and pets for heat stress
3. Part 3: Response
During an emergency
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
3
4. Part 3: Response
What to do in case of heat-related illnesses?
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
4
Do you know already how you could help others –
your children, friends, colleagues, family members
and even neighbours? The important point is care-
giving – knowing how to treat heat-related
illnesses. During heat waves people are susceptible
to three heat-related conditions. Here’s how you
can recognize and respond to them.
5. Part 3: Response
What to do in case of heat-related illnesses?
e-Learning for the Prevention, Prepare
dness and Response to Natural Disasters
5
If you or a person nearby you feels bad, sudden pains in legs
you should:
6. Part 3: Response
What to do in case of heat-related illnesses?
e-Learning for the Prevention, Prepare
dness and Response to Natural Disasters
6
If you or a person nearby you feels bad, sudden pains in legs
you should:
Get yourself or the other person to a cooler place and have
them rest in a comfortable position. Lightly stretch the affected
muscle and gently massage the area.
.
7. Part 3: Response
What to do in case of heat-related illnesses?
e-Learning for the Prevention, Prepare
dness and Response to Natural Disasters
7
If you or a person nearby you feels bad, sudden pains in legs
you should:
Get yourself or the other person to a cooler place and have
them rest in a comfortable position. Lightly stretch the affected
muscle and gently massage the area.
Make sure you or the other person takes a glass of fresh juice or
milk. A glass of water may also be taken.
8. Part 3: Response
What to do in case of heat-related illnesses?
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
8
If you or another person is feeling unwell, you
should:
9. Part 3: Response
What to do in case of heat-related illnesses?
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
9
If you or another person is feeling unwell, you
should:
Move the person or simply go yourself to a cooler
environment with circulating air.
10. Part 3: Response
What to do in case of heat-related illnesses?
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
10
If you or another person is feeling unwell, you
should:
Move the person or simply go yourself to a cooler
environment with circulating air.
Remove or loosen as much clothing as possible.
11. Part 3: Response
What to do in case of heat-related illnesses?
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
11
If you or another person is feeling unwell, you
should:
Move the person or simply go yourself to a cooler
environment with circulating air.
Remove or loosen as much clothing as possible.
Apply cool, wet cloths or towels to the skin.
Spraying yourself or the person with water also can
help.
12. Part 3: Response
What to do in case of heat-related illnesses?
e-Learning for the Prevention, Prepare
dness and Response to Natural Disasters
12
Remember, heat stroke is life-threatening. So if
you feel very bad, call 999 immediately or try to
ask for a help.
13. Part 3: Response
What to do in case of heat-related illnesses?
e-Learning for the Prevention, Prepare
dness and Response to Natural Disasters
13
Follow these recommendations if you feel the
symptoms of dehydration:
• Drink lots of fluids – mineral water, juice or milk
14. Part 3: Response
What to do in case of heat-related illnesses?
e-Learning for the Prevention, Prepare
dness and Response to Natural Disasters
14
Follow these recommendations if you feel the
symptoms of dehydration:
• Drink lots of fluids – mineral water, juice or milk
• Drink small amounts but very frequently.
15. Part 3: Response
What to do in case of heat-related illnesses?
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
15
Whilst most people are potentially at risk of experiencing
discomfort during extremely hot weather; babies and children
under four years, seniors, older people living alone and people
with a chronic condition or illness are considered to be most
vulnerable to the effects of a heat-wave. Look after yourself and
help friends, relatives and neighbours, particularly the elderly or
people with disabilities.
16. Part 3: Response
In case of emergency
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
16
This number is an emergency number where operators will help you getting the help you need. You
pronounce it 9 9 9 (nine - nine - nine) because it is easier to understand and remember for everyone. To
get help as fast and effective as possible, it is important you know what to say and do, when you call.
Also, even though you are afraid, in pain or in other way distressed, you need to stay calm and remember
what you have learned.
17. Part 3: Response
In case of emergency
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
17
Remember:
•Don’t be afraid to call 999, they are there to help you.
•Stay calm and speak clearly.
•Follow the instructions given by the operator closely.
18. Part 3: Response
In case of emergency
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
18
Remember:
•Don’t be afraid to call 999, they are there to help you.
•Stay calm and speak clearly.
•Follow the instructions given by the operator closely.
The next slides will show you the steps to make a safe and effective call to 999.
19. Part 3: Response
In case of emergency
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
19
20. Part 3: Response
In case of emergency
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
20
If you don’t see any address, describe the
surroundings to the operator. Everything you
see around you can help (shop name, bus
stops, significant buildings, etc...)
21. Part 3: Response
In case of emergency
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
21
•When has it happened?
22. Part 3: Response
In case of emergency
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
22
•When has it happened?
•What number are you calling from?
23. Part 3: Response
In case of emergency
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
23
•When has it happened?
•What number are you calling from?
•How many are injured?
24. Part 3: Response
In case of emergency
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
24
25. Part 3: Response
In case of emergency
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
25
26. Part 3: Response
In case of emergency
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
26
While talking to the operator, he/she will:
•Determine the help you need
27. Part 3: Response
In case of emergency
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
27
While talking to the operator, he/she will:
•Determine the help you need
•Put you through to a health specialist if needed
28. Part 3: Response
In case of emergency
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
28
While talking to the operator, he/she will:
•Determine the help you need
•Put you through to a health specialist if needed
•Hand over the information you give to the emergency service
29. Part 3: Response
In case of emergency
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
29
While talking to the operator, he/she will:
•Determine the help you need
•Put you through to a health specialist if needed
•Hand over the information you give to the emergency service
•Send out the help for you while talking with you, so don’t worry
30. Part 3: Response
During an emergency
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
30
31. Part 3: Response
What to do?
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
31
You should stay hydrated by drinking plenty of fluids
even if you do not feel thirsty. Make sure you, your
colleagues and your relatives avoid drinks with
caffeine or alcohol. Otherwise, dehydration may
occur.
32. Part 3: Response
What to do?
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
32
Eat small meals and eat more often.
33. Part 3: Response
What to do?
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
33
Wear loose-fitting, lightweight, light-coloured
clothing. Avoid dark colours because they absorb
the sun’s rays.
Image courtesy of Stuart Miles at FreeDigitalPhotos.net
34. Part 3: Response
What to do?
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
34
Slow down, stay indoors, if possible;
Image courtesy of smarnad at FreeDigitalPhotos.net
35. Part 3: Response
What to do?
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
35
Avoid exercise during the hottest part of the day.
36. Part 3: Response
What to do?
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
36
Check on family, friends and neighbours who do not
have air conditioning or who spend much of their time
alone or who are more likely to be affected by the heat.
37. Part 3: Response
What to do?
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
37
Check yourself or ask your children to check on
animals frequently to ensure that they are not
suffering from the heat.
38. Part 3: Response
What to do?
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
38
7 Ways to Beat the Heat - Hot Weather Hazards -
Preventing Illness & Deaths in Hot Environments
39. Part 3: Response
What NOT to do?
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
40
40. Part 3: Response
During an emergency
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
41
41. Part 3: Response
Safety near the open waters
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
42
While near a lake, swimming pool or any other open water in the summer time,
especially when the weather is warmer than usual, you should take care about
yourself and especially your children. Having a good time in the lake, pool or any
other open water is fun but can also be dangerous for your health.
42. Part 3: Response
Safety near the open waters
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
43
You should remember and keep in mind that:
43. Part 3: Response
Safety near the open waters
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
44
You should remember and keep in mind that:
The water may look calm on the surface, but there may be strong undercurrents that could
pull even a strong swimmer under the water.
44. Part 3: Response
Safety near the open waters
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
45
You should remember and keep in mind that:
The water may look calm on the surface, but there may be strong undercurrents that could
pull even a strong swimmer under the water.
Do not misjudge your and your children’s swimming ability - they may view a river or lake
as a tempting means of cooling off during a hot spell of weather, but fail to appreciate the
harmful effects that the cold water can have on their stamina and strength.
45. Part 3: Response
Safety near the open waters
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
46
You should remember and keep in mind that:
The water may look calm on the surface, but there may be strong undercurrents that could
pull even a strong swimmer under the water.
Do not misjudge your and your children’s swimming ability - they may view a river or lake
as a tempting means of cooling off during a hot spell of weather, but fail to appreciate the
harmful effects that the cold water can have on their stamina and strength.
If you fall or jump into the water, the cold will shock your body, making your muscles seize
up so you can’t move.
46. Part 3: Response
Safety near the open waters
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
47
You should remember and keep in mind that:
The water may look calm on the surface, but there may be strong undercurrents that could
pull even a strong swimmer under the water.
Do not misjudge your and your children’s swimming ability - they may view a river or lake
as a tempting means of cooling off during a hot spell of weather, but fail to appreciate the
harmful effects that the cold water can have on their stamina and strength.
If you fall or jump into the water, the cold will shock your body, making your muscles seize
up so you can’t move.
You could easily cut yourself on rubbish or rocks and you may become ill due to bacteria in
the water.
47. Part 3: Response
Safety near the open waters
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
48
Do not forget that only the person who can swim well should help another drowning
person. Otherwise, both persons (the one that helps and the one that is drowning) may
suffer.
48. Part 3: Response
Safety near the open waters
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
49
Identify a drowning victim
49. Part 3: Response
Safety near the open waters
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
50
Alert or ask for help, if possible
50. Part 3: Response
Safety near the open waters
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
51
If you feel strong enough to
swim well, try to find a
floatation device if available.
However, if you do not feel
confident enough, give the
information about the
accident to a lifeguard who
may be on duty.
51. Part 3: Response
Safety near the open waters
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
52
If you are trying to save
someone’s life, try to help them
to get to the shore as quickly as
possible. If not, help the person
who is rescuing a victim – take
extra things (that the drowning
person may have) away, help to
make a secure place.
52. Part 3: Response
During an emergency
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
53
53. Part 3: Response
Monitor animals and pets
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
54
54. Part 3: Response
Monitor animals and pets
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
55
Animals and pets can be affected
by heat related illness and anyone
in charge of an animal, livestock or
a pet has a duty of care to provide
food, water and appropriate shelter
for the animal. You should explain
and give advice to your children
on how to look after a pet correctly
during a heat wave.
55. Part 3: Response
Monitor animals and pets
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
56
For example, do you know what you should do and how to behave
during the hot summer if you have a pet that is covered in fur?
Summers can get very hot, particularly for animals that are covered in
fur. It's important to keep the pet cool during the summer. So you or
your children should observe the animal to see if it is becoming
overheated. For example, an overheated pet may have the following
symptoms:
Animals and pets can be affected
by heat related illness and anyone
in charge of an animal, livestock or
a pet has a duty of care to provide
food, water and appropriate shelter
for the animal. You should explain
and give advice to your children
on how to look after a pet correctly
during a heat wave.
56. Part 3: Response
Monitor animals and pets
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
57
For example, do you know what you should do and how to behave
during the hot summer if you have a pet that is covered in fur?
Summers can get very hot, particularly for animals that are covered in
fur. It's important to keep the pet cool during the summer. So you or
your children should observe the animal to see if it is becoming
overheated. For example, an overheated pet may have the following
symptoms:
• wet fur below the nose
Animals and pets can be affected
by heat related illness and anyone
in charge of an animal, livestock or
a pet has a duty of care to provide
food, water and appropriate shelter
for the animal. You should explain
and give advice to your children
on how to look after a pet correctly
during a heat wave.
57. Part 3: Response
Monitor animals and pets
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
58
For example, do you know what you should do and how to behave
during the hot summer if you have a pet that is covered in fur?
Summers can get very hot, particularly for animals that are covered in
fur. It's important to keep the pet cool during the summer. So you or
your children should observe the animal to see if it is becoming
overheated. For example, an overheated pet may have the following
symptoms:
• wet fur below the nose
• heavy and fast breathing
Animals and pets can be affected
by heat related illness and anyone
in charge of an animal, livestock or
a pet has a duty of care to provide
food, water and appropriate shelter
for the animal. You should explain
and give advice to your children
on how to look after a pet correctly
during a heat wave.
58. Part 3: Response
Monitor animals and pets
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
59
For example, do you know what you should do and how to behave
during the hot summer if you have a pet that is covered in fur?
Summers can get very hot, particularly for animals that are covered in
fur. It's important to keep the pet cool during the summer. So you or
your children should observe the animal to see if it is becoming
overheated. For example, an overheated pet may have the following
symptoms:
• wet fur below the nose
• heavy and fast breathing
• very red and hot ears
Animals and pets can be affected
by heat related illness and anyone
in charge of an animal, livestock or
a pet has a duty of care to provide
food, water and appropriate shelter
for the animal. You should explain
and give advice to your children
on how to look after a pet correctly
during a heat wave.
59. Part 3: Response
Monitor animals and pets
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
60
For example, do you know what you should do and how to behave
during the hot summer if you have a pet that is covered in fur?
Summers can get very hot, particularly for animals that are covered in
fur. It's important to keep the pet cool during the summer. So you or
your children should observe the animal to see if it is becoming
overheated. For example, an overheated pet may have the following
symptoms:
• wet fur below the nose
• heavy and fast breathing
• very red and hot ears
• inactive and not as alert as usual
Animals and pets can be affected
by heat related illness and anyone
in charge of an animal, livestock or
a pet has a duty of care to provide
food, water and appropriate shelter
for the animal. You should explain
and give advice to your children
on how to look after a pet correctly
during a heat wave.
60. Part 3: Response
Monitor animals and pets
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
61
For example, do you know what you should do and how to behave
during the hot summer if you have a pet that is covered in fur?
Summers can get very hot, particularly for animals that are covered in
fur. It's important to keep the pet cool during the summer. So you or
your children should observe the animal to see if it is becoming
overheated. For example, an overheated pet may have the following
symptoms:
• wet fur below the nose
• heavy and fast breathing
• very red and hot ears
• inactive and not as alert as usual
• eyes may be half closed
Animals and pets can be affected
by heat related illness and anyone
in charge of an animal, livestock or
a pet has a duty of care to provide
food, water and appropriate shelter
for the animal. You should explain
and give advice to your children
on how to look after a pet correctly
during a heat wave.
61. Part 3: Response
Monitor animals and pets
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
62
You should also make sure your pet
cage or hut is out of the sun. Help
your children to cover any windows
with blinds and curtains if
necessary. If this doesn't make a
difference, consider moving the cage
to the coolest part of the house.
62. Part 3: Response
Monitor animals and pets
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
63
You should also keep the room air
conditioned. This will keep the whole
room cool enough to be comfortable,
which will prevent your pet from
overheating. Pay attention and explain to
your children that the temperature
should be comfortable, not sub-Arctic.
63. Part 3: Response
Monitor animals and pets
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
64
You can use fans to cool the pet as well. This
will create a breeze to cool the animal down.
Make sure that your pet can escape from the
force of the fan if it gets too cold.
64. Part 3: Response
Monitor animals and pets
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
65
You can also freeze a water bottle and help your children to place that inside the cage to
create a cool spot for the pet to lie against when it is too hot.
65. e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
66
This educational resource has been produced by the partners of the e-PPR Project (e-Learning for the Prevention, Preparedness and
Response to Natural Disasters) with the support of the Erasmus+ programme.
Unless otherwise stated, this educational resource is licensed under a Creative Commons Attribution-ShareAlike 4.0 International
License. It is attributed to the partners of the e-PPR project. Further information can be found at www.e-ppr.eu
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This content is the sole responsibility of the project partners and can in no way be taken to reflect the views of the European Union.
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
1
Copyright Statement
