2. Part 3.1: Response
During an emergency
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
2
• Who will help and how?
• How to follow the advice of professionals
• What should I do if someone gets hurt or there is another emergency?
• What to do / NOT do during an emergency
• Driving in Storms
3. Part 3.1: Response
During an emergency
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
3
4. Part 3.1: Response
Who will help?
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
4
•They will co-ordinate the overall multi-agency response
5. Part 3.1: Response
Who will help?
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
5
•They will co-ordinate the overall multi-agency response
•They would ask you to evacuate your home, if necessary
6. Part 3.1: Response
Who will help?
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
6
•They will co-ordinate the overall multi-agency response
•They would ask you to evacuate your home, if necessary
•They would close off areas where you are not allowed to go,
i.e. roads
7. Part 3.1: Response
Who will help?
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
7
•They will co-ordinate the overall multi-agency response
•They would ask you to evacuate your home, if necessary
•They would close off areas where you are not allowed to go,
i.e. roads
•They could search for missing persons, where reported
8. Part 3.1: Response
Who will help?
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
8
•They will co-ordinate the overall multi-agency response
•They would ask you to evacuate your home, if necessary
•They would close off areas where you are not allowed to go,
i.e. roads
•They could search for missing persons, where reported
•Warn and inform you of the development of the severe
weather emergency
9. Part 3.1: Response
Who will help?
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
9
•Search and rescue
10. Part 3.1: Response
Who will help?
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
10
•Search and rescue
•Attending vehicle collisions on the road
11. Part 3.1: Response
Who will help?
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
11
•Search and rescue
•Attending vehicle collisions on the road
•They would ask you to evacuate your home, if necessary
12. Part 3.1: Response
Who will help?
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
12
•Search and rescue
•Attending vehicle collisions on the road
•They would ask you to evacuate your home, if necessary
•Be proactive in alleviating areas affected by the severe weather, i.e. snow-
ploughing or sandbagging
13. Part 3.1: Response
Who will help?
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
13
•Search and rescue
•Attending vehicle collisions on the road
•They would ask you to evacuate your home, if necessary
•Be proactive in alleviating areas affected by the severe weather, i.e. snow-
ploughing or sandbagging
•Be reactive to affected areas, i.e. pumping water away in the event of
flooding
14. Part 3.1: Response
Who will help?
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
14
•Search and rescue
•Attending vehicle collisions on the road
•They would ask you to evacuate your home, if necessary
•Be proactive in alleviating areas affected by the severe weather, i.e. snow-
ploughing or sandbagging
•Be reactive to affected areas, i.e. pumping water away in the event of
flooding
•Warn and inform you of the development of the severe weather
emergency
15. Part 3.1: Response
Who will help?
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
15
• Ambulance Service provide help when someone is
injured or needs medical assistance.
16. Part 3.1: Response
Who will help?
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
16
•Support the Emergency Services
17. Part 3.1: Response
Who will help?
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
17
•Support the Emergency Services
•Carry out highways maintenance, i.e. Gritting and
snow ploughing
18. Part 3.1: Response
Who will help?
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
18
•Support the Emergency Services
•Carry out highways maintenance, i.e. Gritting and
snow ploughing
•Close roads, if necessary
19. Part 3.1: Response
Who will help?
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
19
•Support the Emergency Services
•Carry out highways maintenance, i.e. Gritting and
snow ploughing
•Close roads, if necessary
•Manage Rest Centres for evacuees
20. Part 3.1: Response
Who will help?
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
20
•Support the Emergency Services
•Carry out highways maintenance, i.e. Gritting and
snow ploughing
•Close roads, if necessary
•Manage Rest Centres for evacuees
•Manage the recovery process
21. Part 3.1: Response
Who will help?
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
21
•Support the Emergency Services
•Carry out highways maintenance, i.e. Gritting and
snow ploughing
•Close roads, if necessary
•Manage Rest Centres for evacuees
•Manage the recovery process
•Warn and inform on the development of the severe
weather emergency
22. Part 3.1: Response
Who will help?
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
22
• Coastguards will be sending lifeboats and/or
helicopters to help people in an emergency at sea or in
flooded areas.
23. Part 3.1: Response
Who will help?
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
23
•There will often be a lot of volunteers who can help in any way they can,
i.e. sandbagging or at rest centres.
24. Part 3.1: Response
During an emergency
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
24
25. Part 3.1: Response
Advice of professionals
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
25
Image courtesy of smarnad at FreeDigitalPhotos.net
The advice for most emergencies is normally GO IN
26. Part 3.1: Response
Advice of professionals
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
26
Image courtesy of smarnad at FreeDigitalPhotos.net
The advice for most emergencies is normally GO IN, STAY IN
27. Part 3.1: Response
Advice of professionals
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
27
Image courtesy of smarnad at FreeDigitalPhotos.net
The advice for most emergencies is normally GO IN, STAY IN AND TUNE IN
28. Part 3.1: Response
Advice of professionals
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
28
Go Indoors unless there is an obvious
risk to the property or you are advised
to evacuate for your safety by the
emergency services.
Image courtesy of smarnad at FreeDigitalPhotos.net
29. Part 3.1: Response
Advice of professionals
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
29
Go Indoors unless there is an obvious
risk to the property or you are advised
to evacuate for your safety by the
emergency services.
•Close all doors and windows.
Image courtesy of smarnad at FreeDigitalPhotos.net
30. Part 3.1: Response
Advice of professionals
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
30
Go Indoors unless there is an obvious
risk to the property or you are advised
to evacuate for your safety by the
emergency services.
•Close all doors and windows.
•If you are outside when a storm
begins, get to somewhere safe as soon
as possible.
Image courtesy of smarnad at FreeDigitalPhotos.net
31. Part 3.1: Response
Advice of professionals
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
31
Go Indoors unless there is an obvious
risk to the property or you are advised
to evacuate for your safety by the
emergency services.
•Close all doors and windows.
•If you are outside when a storm
begins, get to somewhere safe as soon
as possible.
•If there is lightning and you are
outside, avoid trees. During a storm,
trees may be struck by lightning. Image courtesy of smarnad at FreeDigitalPhotos.net
32. Part 3.1: Response
Advice of professionals
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
32
Go Indoors unless there is an obvious
risk to the property or you are advised
to evacuate for your safety by the
emergency services.
•Close all doors and windows.
•If you are outside when a storm
begins, get to somewhere safe as soon
as possible.
•If there is lightning and you are
outside, avoid trees. During a storm,
trees may be struck by lightning.
•If it starts raining, sleeting, hailing or
snowing, then try and stay dry. If you
get wet then you will get very cold.
Image courtesy of smarnad at FreeDigitalPhotos.net
33. Part 3.1: Response
Advice of professionals
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
33
Go Indoors unless there is an obvious
risk to the property or you are advised
to evacuate for your safety by the
emergency services.
•Close all doors and windows.
•If you are outside when a storm
begins, get to somewhere safe as soon
as possible.
•If there is lightning and you are
outside, avoid trees. During a storm,
trees may be struck by lightning.
•If it starts raining, sleeting, hailing or
snowing, then try and stay dry. If you
get wet then you will get very cold.
•If it is very windy, take care when you
are outside as the wind may blow
rubbish and other things around
which could go in your eyes or hit you
and hurt you.
Image courtesy of smarnad at FreeDigitalPhotos.net
34. Part 3.1: Response
Advice of professionals
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
34
Go Indoors unless there is an obvious
risk to the property or you are advised
to evacuate for your safety by the
emergency services.
•Close all doors and windows.
•If you are outside when a storm
begins, get to somewhere safe as soon
as possible.
•If there is lightning and you are
outside, avoid trees. During a storm,
trees may be struck by lightning.
•If it starts raining, sleeting, hailing or
snowing, then try and stay dry. If you
get wet then you will get very cold.
•If it is very windy, take care when you
are outside as the wind may blow
rubbish and other things around
which could go in your eyes or hit you
and hurt you.
•High winds can also blow down trees,
so stay clear of trees if you can.
Image courtesy of smarnad at FreeDigitalPhotos.net
35. Part 3.1: Response
Advice of professionals
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
35
Stay Indoors until you know more
about the risks or are advised that it is
safe to leave your home.
Image courtesy of smarnad at FreeDigitalPhotos.net
36. Tune In to local radio (do you have a
battery powered or hand powered
radio?) or television stations for
updates on the situation or, if you have
access to the web, visit relevant web
sites for information and updates.
Part 3.1: Response
advice of professionals
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
36
37. Tune In to local radio (do you have a
battery powered or hand powered
radio?) or television stations for
updates on the situation or, if you have
access to the web, visit relevant web
sites for information and updates.
Part 3.1: Response
advice of professionals
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
37
Do you know the key radio stations in
your area?
Where can you
find these?
38. Tune In to local radio (do you have a
battery powered or hand powered
radio?) or television stations for
updates on the situation or, if you have
access to the web, visit relevant web
sites for information and updates.
Part 3.1: Response
advice of professionals
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
38
Don't try to phone the emergency
services unless you yourself have an
emergency as the phone lines may be
busy dealing with the incident.
Do you know the key radio stations in
your area?
Where can you
find these?
39. Part 3.1: Response
During an emergency
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
39
999
40. Part 3.1: Response
In case of emergency
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
40
This number is an emergency number where operators will help
you getting the help you need. To get help as fast and effective as
possible, it is important you know what to say and do, when you
call. Also, even though you are afraid, in pain or in other way
distressed, you need to stay calm and remember what you have
learned.
999
41. Part 3.1: Response
In case of emergency
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
41
Remember:
•Don’t be afraid to call 999, they are there to help you.
999
42. Part 3.1: Response
In case of emergency
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
42
Remember:
•Don’t be afraid to call 999, they are there to help you.
•Stay calm and speak clearly.
999
43. Part 3.1: Response
In case of emergency
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
43
Remember:
•Don’t be afraid to call 999, they are there to help you.
•Stay calm and speak clearly.
•Follow the instructions given by the operator closely.
999
44. Part 3.1: Response
In case of emergency
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
44
Remember:
•Don’t be afraid to call 999, they are there to help you.
•Stay calm and speak clearly.
•Follow the instructions given by the operator closely.
The next slides will show you the steps to make a safe and
effective call to 999.
999
45. Part 3.1: Response
In case of emergency
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
45
46. Part 3.1: Response
In case of emergency
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
46
If you don’t see any address, describe the
surroundings to the operator. Everything
you see around you can help (shop name, bus
stops, significant buildings, etc...)
47. Part 3.1: Response
In case of emergency
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
47
•When has it happened?
48. Part 3.1: Response
In case of emergency
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
48
•When has it happened?
•What number are you calling from?
49. Part 3.1: Response
In case of emergency
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
49
•When has it happened?
•What number are you calling from?
•How many are injured?
50. Part 3.1: Response
In case of emergency
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
50
51. Part 3.1: Response
In case of emergency
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
51
52. Part 3.1: Response
In case of emergency
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
52
While talking to the operator, he/she will:
•Determine the help you need
999
53. Part 3.1: Response
In case of emergency
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
53
While talking to the operator, he/she will:
•Determine the help you need
•Put you through to a health specialist if needed
999
54. Part 3.1: Response
In case of emergency
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
54
While talking to the operator, he/she will:
•Determine the help you need
•Put you through to a health specialist if needed
•Hand over the information you give to the emergency service
999
55. Part 3.1: Response
In case of emergency
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
55
While talking to the operator, he/she will:
•Determine the help you need
•Put you through to a health specialist if needed
•Hand over the information you give to the emergency service
•Send out the help for you while talking with you, so don’t
worry
999
56. Part 3.1: Response
In case of emergency
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
56
If a contact number or website address is issued by the emergency services, use it to get updates
but remember you will be one of many people trying to use it so there may be some delay in
getting through. Be patient and keep trying if you cannot get the information you want from
other sources.
57. Part 3.1: Response
In case of emergency
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
57
If a contact number or website address is issued by the emergency services, use it to get updates
but remember you will be one of many people trying to use it so there may be some delay in
getting through. Be patient and keep trying if you cannot get the information you want from
other sources.
Also refer to the website of your national meteorological service for up to date information and
forecasts on weather conditions.
58. Part 3.1: Response
During an emergency
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
58
59. Part 3.1: Response
What to do
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
59
If you are at home, then follow your emergency
plan and have your grab bag ready. Focus on the
safety of you and your family. When checking for
injuries to yourself or others always attend to
yourself first. Consider if there are any elderly or
vulnerable neighbours who may need help in
preparing for or during an emergency. If your
household isn’t at home, then make sure they are
somewhere safe.
Image courtesy of smarnad at FreeDigitalPhotos.net
60. Part 3.1: Response
What to do
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
60
Storms can cause flooding.
Flooding presents a number of risks
to health, drowning being the most
obvious. Serious injury can be
caused by falling into fast flowing
water or from hidden dangers
under the water, such as missing
manhole covers.
Image courtesy of smarnad at FreeDigitalPhotos.net
61. Part 3.1: Response
What to do
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
61
Storms can cause flooding.
Flooding presents a number of risks
to health, drowning being the most
obvious. Serious injury can be
caused by falling into fast flowing
water or from hidden dangers
under the water, such as missing
manhole covers. Keep out of the
water.
Image courtesy of smarnad at FreeDigitalPhotos.net
62. Part 3.1: Response
What to do
e-Learning for the Prevention, Prepare
dness and Response to Natural Disasters
62
63. Part 3.1: Response
What to do
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
64
If advised to do so, be
prepared to evacuate and
follow any instructions
with regard to safe
routes away from the
danger area.
Image courtesy of smarnad at FreeDigitalPhotos.net
64. Part 3.1: Response
What to do
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
65
If advised to do so, be
prepared to evacuate and
follow any instructions
with regard to safe
routes away from the
danger area.
If evacuation is recommended, a rendezvous
point for evacuees will normally be
established and a Reception / Rest Centre set
up for longer term emergency incidents
where you will be able to stay.
Image courtesy of smarnad at FreeDigitalPhotos.net
65. Part 3.1: Response
What to do
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
66
If advised to do so, be
prepared to evacuate and
follow any instructions
with regard to safe
routes away from the
danger area.
If evacuation is recommended, a rendezvous
point for evacuees will normally be
established and a Reception / Rest Centre set
up for longer term emergency incidents
where you will be able to stay.
Image courtesy of smarnad at FreeDigitalPhotos.net
If you choose not to use the Rest Centre
advise the emergency services staff at the
Rest Centre of your alternative
arrangements, so that people are not
deployed to "search" for you if you cannot be
located.
66. Part 3.1: Response
What to do
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
67
During the storm
and high winds it is
possible that you
will lose electricity
at your house
Check out the neighbour’s house – If your
neighbours still have power but your
home doesn’t, it is likely that the problem
lies with your own fuses or trip switches.
If the whole street is out then contact your
local energy supplier to inform them
(make sure you have the number in the
contact list of your Home Emergency
Plan), or if they are already aware they
may be able to provide more detail on the
incident, i.e. cause and estimated time of
outage.
67. Part 3.1: Response
What to do
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
68
68. Part 3.1: Response
What to do
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
69
Switch off appliances – Unplug sensitive
appliances such as TVs, satellite equipment and
computers. Switch off all electrical appliances
that may have been in use when the supply
was interrupted, but should not be left
unattended such as cookers, electric fires, irons
and hair straighteners.
69. Part 3.1: Response
What to do
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
70
Switch off appliances – Unplug sensitive
appliances such as TVs, satellite equipment and
computers. Switch off all electrical appliances
that may have been in use when the supply
was interrupted, but should not be left
unattended such as cookers, electric fires, irons
and hair straighteners.
Also remember that door bells and alarm systems may not
work when your supply is interrupted. Many alarm systems
have battery back-ups, i.e. hardwired smoke alarms, but a
power outage may mean these don’t work correctly.
70. Part 3.1: Response
What to do
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
71
LEAVE A LIGHT SWITCHED ON –
Leave, or switch on, at least one light,
so you will know when the power
has been restored.
71. Part 3.1: Response
What to do
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
72
Limit the use of your laptop or
mobile phone –
72. Part 3.1: Response
What to do
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
73
Limit the use of your laptop or
mobile phone –
Don’t use your devices
unnecessarily to save battery
power.
73. Part 3.1: Response
What to do
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
74
Limit the use of your laptop or
mobile phone –
Don’t use your devices
unnecessarily to save battery
power.
Use a battery powered or wind-up
radio to tune into news updates.
74. Part 3.1: Response
What to do
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
75
Avoid opening your fridge or freezer more than necessary –
Leave your fridge door closed if possible until the supply is
restored.
75. Part 3.1: Response
What to do
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
76
Avoid opening your fridge or freezer more than necessary –
Leave your fridge door closed if possible until the supply is
restored.
Chilled products should remain safe for a number of hours.
Freezers should remain sufficiently cold to keep products safe
for several hours.
76. Part 3.1: Response
What to do
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
77
Avoid opening your fridge or freezer more than necessary –
Leave your fridge door closed if possible until the supply is
restored.
Chilled products should remain safe for a number of hours.
Freezers should remain sufficiently cold to keep products safe
for several hours.
GOOD TO KNOW - a full freezer will stay colder for longer, so
if your freezer is only partially full then consider freezing
containers of water to fill the void space!
77. Part 3.1: Response
What to do
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
78
Ensure you have a torch close at hand and that the
batteries are working.
78. Part 3.1: Response
What to do
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
79
If you are going to use candles, paraffin or gas lamps then
please take care.
79. Part 3.1: Response
What to do
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
80
If you are going to use candles, paraffin or gas lamps then
please take care. Consider the following:
• Place them on a stable non-combustible surface where
they can’t be knocked off
80. Part 3.1: Response
What to do
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
81
If you are going to use candles, paraffin or gas lamps then
please take care. Consider the following:
• Place them on a stable non-combustible surface where
they can’t be knocked off
• Place them away from curtains and soft furnishings
81. Part 3.1: Response
What to do
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
82
If you are going to use candles, paraffin or gas lamps then
please take care. Consider the following:
• Place them on a stable non-combustible surface where
they can’t be knocked off
• Place them away from curtains and soft furnishings
• Keep them out of the reach of children and pets
82. Part 3.1: Response
What to do
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
83
If you are going to use candles, paraffin or gas lamps then
please take care. Consider the following:
• Place them on a stable non-combustible surface where
they can’t be knocked off
• Place them away from curtains and soft furnishings
• Keep them out of the reach of children and pets
• Do not leave them unattended!
83. Part 3.1: Response
What to do
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
84
Portable heaters are good, but take care
where you put them and it is worth
checking them periodically to ensure they
are working properly.
84. Part 3.1: Response
What to do
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
85
85. Part 3.1: Response
What to do
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
86
Most pets will not be affected by a
power cut but you may want to
contact your vet, local pet shop or
local animal organisation, for
advice if you own tropical fish,
unusual or exotic animals.
86. Part 3.1: Response
What to do
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
87
Most pets will not be affected by a
power cut but you may want to
contact your vet, local pet shop or
local animal organisation, for
advice if you own tropical fish,
unusual or exotic animals.
If the power is off for only a short
period of time then most tropical
fish will be unaffected.
87. Part 3.1: Response
What to do
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
88
Mains-operated air pumps, filters and heaters in fish tanks will not
work while the electricity is off, so for longer power outages you may
want to consider the following:
Most pets will not be affected by a
power cut but you may want to
contact your vet, local pet shop or
local animal organisation, for
advice if you own tropical fish,
unusual or exotic animals.
If the power is off for only a short
period of time then most tropical
fish will be unaffected.
88. Part 3.1: Response
What to do
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
89
Mains-operated air pumps, filters and heaters in fish tanks will not
work while the electricity is off, so for longer power outages you may
want to consider the following:
• Unplugging your filters to prevent toxins building up. You are
advised to clean the filters before using them again.
Most pets will not be affected by a
power cut but you may want to
contact your vet, local pet shop or
local animal organisation, for
advice if you own tropical fish,
unusual or exotic animals.
If the power is off for only a short
period of time then most tropical
fish will be unaffected.
89. Part 3.1: Response
What to do
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
90
Mains-operated air pumps, filters and heaters in fish tanks will not
work while the electricity is off, so for longer power outages you may
want to consider the following:
• Unplugging your filters to prevent toxins building up. You are
advised to clean the filters before using them again.
• Consider buying a bubble up filter that can be run off a battery
powered air pump as a back-up. Battery powered heaters can also be
purchased from most pet shops.
Most pets will not be affected by a
power cut but you may want to
contact your vet, local pet shop or
local animal organisation, for
advice if you own tropical fish,
unusual or exotic animals.
If the power is off for only a short
period of time then most tropical
fish will be unaffected.
90. Part 3.1: Response
What to do
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
91
Mains-operated air pumps, filters and heaters in fish tanks will not
work while the electricity is off, so for longer power outages you may
want to consider the following:
• Unplugging your filters to prevent toxins building up. You are
advised to clean the filters before using them again.
• Consider buying a bubble up filter that can be run off a battery
powered air pump as a back-up. Battery powered heaters can also be
purchased from most pet shops.
• For insulation, wrap blankets around the outside of the tank, or
alternatively fill hot water bottles or other receptacles with warm
water and place these around the tank.
Most pets will not be affected by a
power cut but you may want to
contact your vet, local pet shop or
local animal organisation, for
advice if you own tropical fish,
unusual or exotic animals.
If the power is off for only a short
period of time then most tropical
fish will be unaffected.
91. Part 3.1: Response
What to do
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
92
Mains-operated air pumps, filters and heaters in fish tanks will not
work while the electricity is off, so for longer power outages you may
want to consider the following:
• Unplugging your filters to prevent toxins building up. You are
advised to clean the filters before using them again.
• Consider buying a bubble up filter that can be run off a battery
powered air pump as a back-up. Battery powered heaters can also be
purchased from most pet shops.
• For insulation, wrap blankets around the outside of the tank, or
alternatively fill hot water bottles or other receptacles with warm
water and place these around the tank.
• To keep oxygen in the tank, periodically disturb the water with your
finger or alternatively fill a cupful of water from the tank and pour it
back in.
Most pets will not be affected by a
power cut but you may want to
contact your vet, local pet shop or
local animal organisation, for
advice if you own tropical fish,
unusual or exotic animals.
If the power is off for only a short
period of time then most tropical
fish will be unaffected.
92. Part 3.1: Response
What to do
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
93
Check on elderly or vulnerable neighbours –
Ensure elderly or vulnerable neighbours are safe
and comfortable.
93. Part 3.1: Response
What to do
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
94
Turn your appliances on one at a time –
When power is restored turn your
appliances back on one at a time.
Remember, if you have any electric clocks,
alarm clocks or video recorders, these may
need resetting.
94. Part 3.1: Response
What to do
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
95
95. Part 3.1: Response
What NOT to do
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
97
96. Part 3.1: Response
During an emergency
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
98
97. Image courtesy of digitalart at FreeDigitalPhotos.net
Part 3.1: Response
Driving in Storms
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
99
As advised in part 2 of this module, only consider
driving if absolutely necessary and, if you do, advise
someone where you are going and your route.
98. Image courtesy of digitalart at FreeDigitalPhotos.net
Part 3.1: Response
Driving in Storms
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
100
As advised in part 2 of this module, only consider
driving if absolutely necessary and, if you do, advise
someone where you are going and your route.
The following are general tips for driving in storm
conditions (high winds) but can be applied to driving
in most severe weather conditions.
99. Part 3.1: Response
Driving in Storms
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
101
•Make sure you have a firm hold of the steering wheel as strong gusts can
catch you off guard.
Source: Gabinete de Comunicacion - Ayto. Alcala de Guadaira
100. Part 3.1: Response
Driving in Storms
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
102
•Make sure you have a firm hold of the steering wheel as strong gusts can
catch you off guard.
•Be aware of any cyclists, motor cyclists and towing vehicles which can
easily be affected by side winds and allow more space, particularly when
passing.
Source: Gabinete de Comunicacion - Ayto. Alcala de Guadaira
101. Part 3.1: Response
Driving in Storms
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
103
•Make sure you have a firm hold of the steering wheel as strong gusts can
catch you off guard.
•Be aware of any cyclists, motor cyclists and towing vehicles which can
easily be affected by side winds and allow more space, particularly when
passing.
•Storms might also bring other conditions such as flooding or hail, ice or
snow and your driving will have to take account of these extra hazards
Source: Gabinete de Comunicacion - Ayto. Alcala de Guadaira
102. Image courtesy of digitalart at FreeDigitalPhotos.net
Part 3.1: Response
Driving in Storms
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
104
•If you have to travel, plan your journey in advance – check local radio / t.v.
or websites for information on any road closures or hazards due to the
conditions.
103. Image courtesy of digitalart at FreeDigitalPhotos.net
Part 3.1: Response
Driving in Storms
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
105
•If you have to travel, plan your journey in advance – check local radio / t.v.
or websites for information on any road closures or hazards due to the
conditions.
•Look for a route which is the most sheltered from the storm conditions if
possible.
104. Image courtesy of digitalart at FreeDigitalPhotos.net
Part 3.1: Response
Driving in Storms
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
106
•If you have to travel, plan your journey in advance – check local radio / t.v.
or websites for information on any road closures or hazards due to the
conditions.
•Look for a route which is the most sheltered from the storm conditions if
possible.
•Drive slowly enough to cope with any wind gusts, particularly when
driving in exposed areas.
105. Image courtesy of digitalart at FreeDigitalPhotos.net
Part 3.1: Response
Driving in Storms
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
107
•If you have to travel, plan your journey in advance – check local radio / t.v.
or websites for information on any road closures or hazards due to the
conditions.
•Look for a route which is the most sheltered from the storm conditions if
possible.
•Drive slowly enough to cope with any wind gusts, particularly when
driving in exposed areas.
•Be aware of the effects on other vehicles such as high sided lorries or vans
which can be blown over by gusts of wind or, if overtaking, can cause
sudden gusts as you pass.
106. Part 3.2 Response
After an emergency
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
108
• Who will help?
• What are the actions to consider?
• How to help your community after an Emergency
107. Part 3.2 : Response
Who will help?
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
109
Once an emergency incident has been dealt with and any risk to people,
property and/or the environment has been dealt with the Recovery Phase will
begin for you, your family and your community.
108. Part 3.2 Response
After an emergency
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
110
109. Part 3: Response
Recovery:who will help?
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
111
For the most part, you will have to take care of your house
yourself. However, the following help may be available to you:
Source: Gabinete de Comunicacion - Ayto. Alcala de Guadaira
110. Part 3: Response
Recovery:who will help?
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
112
For the most part, you will have to take care of your house
yourself. However, the following help may be available to you:
•The Fire and Rescue Services may continue to pump water
away
Source: Gabinete de Comunicacion - Ayto. Alcala de Guadaira
111. Part 3: Response
Recovery:who will help?
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
113
For the most part, you will have to take care of your house
yourself. However, the following help may be available to you:
•The Fire and Rescue Services may continue to pump water
away
•If you have had to leave your home, the local authority will
continue to provide accommodation until your house is
habitable again.
Source: Gabinete de Comunicacion - Ayto. Alcala de Guadaira
112. Part 3: Response
Recovery:who will help?
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
114
For the most part, you will have to take care of your house
yourself. However, the following help may be available to you:
•The Fire and Rescue Services may continue to pump water
away
•If you have had to leave your home, the local authority will
continue to provide accommodation until your house is
habitable again.
•Your insurance company will assess the damage and the
possibility of getting financial compensation.
Source: Gabinete de Comunicacion - Ayto. Alcala de Guadaira
113. Part 3.2 Response
After an emergency
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
115
114. Part 3.2 : Response
Recovery:who will help?
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
116
1. If the all clear has been given, and you have remained
in your property, check externally for any damage and, if
any is identified, contact your insurer (or landlord if you
live in rented property).
Source: Gabinete de Comunicacion - Ayto. Alcala de Guadaira
115. Part 3.2 : Response
Recovery:who will help?
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
117
1. If the all clear has been given, and you have remained
in your property, check externally for any damage and, if
any is identified, contact your insurer (or landlord if you
live in rented property).
2. If there is structural damage contact your local council
(do you know how to contact them?) for advice on the
safety of your building and any action required.
Source: Gabinete de Comunicacion - Ayto. Alcala de Guadaira
Source: Gabinete de Comunicacion - Ayto. Alcala de Guadaira
116. Part 3.2 : Response
Recovery:who will help?
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
118
3. If you have been evacuated during the emergency, carry out
an external visual inspection around the house before entering
the property. Only if there is no obvious structural damage
should you enter the property to look for any internal damage
or effects from the emergency.
Source: Gabinete de Comunicacion - Ayto. Alcala de Guadaira
117. Part 3.2 : Response
Recovery:who will help?
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
119
3. If you have been evacuated during the emergency, carry out
an external visual inspection around the house before entering
the property. Only if there is no obvious structural damage
should you enter the property to look for any internal damage
or effects from the emergency.
4. When entering the property do not switch on lights, electrical
equipment or have any naked lights until you are satisfied there
is no smell of gas (if used in the property).
Source: Gabinete de Comunicacion - Ayto. Alcala de Guadaira
118. Part 3.2 : Response
Recovery:who will help?
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
120
5. If there is internal damage, again contact your insurer (or landlord) and do not carry out any
remedial work until they have given their authorisation.
Source: Gabinete de Comunicacion - Ayto. Alcala de Guadaira
119. Part 3.2 : Response
Recovery:who will help?
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
121
5. If there is internal damage, again contact your insurer (or landlord) and do not carry out any
remedial work until they have given their authorisation.
6. Consider if there are any elderly or vulnerable neighbours
who might need your assistance.
Source: Gabinete de Comunicacion - Ayto. Alcala de Guadaira
120. Part 3.2 : Response
Recovery:who will help?
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
122
Flooding presents a number of risks to health, drowning being the most obvious.
Serious injury can be caused by falling into fast flowing water or from hidden
dangers under the water, such as missing manhole covers. The stress and strain
of being flooded and cleaning up can have a notable impact on mental health
and wellbeing.
121. Part 3.2 : Response
Recovery:who will help?
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
123
122. Part 3.2 Response
After an emergency
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
125
123. Part 3.2 : Response
Recovery:who will help?
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
126
Your local or national governement can offer you guidance on how you might help your
community after any Emergency. Do you know where to locate this?
124. Part 3.2 : Response
Recovery:who will help?
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
127
The UK Example: The Community Resilience Programme.
Your local or national governement can offer you guidance on how you might help your
community after any Emergency. Do you know where to locate this?
125. Part 3.2 : Response
Recovery:who will help?
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
128
Some agencies will continue to work in, be available to and assist communities well
after the actual incident has passed. Alert them to any concerns you might have for
yourself or for others.
126. Part 3.2 : Response
Recovery:who will help?
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
129
If you yourself have been affected by the event you can look to your local council for assistance.
They will normally establish a Humanitarian Assistance Service or Centre where you can get advice
on all aspects of the recovery and restoration process, from how to safely dispose of damaged goods
to insurance and accommodation advice.
127. Part 3.2 : Response
Recovery:who will help?
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
130
If you yourself have been affected by the event you can look to your local council for assistance.
They will normally establish a Humanitarian Assistance Service or Centre where you can get advice
on all aspects of the recovery and restoration process, from how to safely dispose of damaged goods
to insurance and accommodation advice.
Do you know how this works? Where will it be located?
128. Part 3.2 : Response
Recovery:who will help?
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
131
You can promote these services to others affected in your community who might need similar
assistance or help - vulnerable, disabled or hard to reach neighbours may not readily access such
support themselves so your assistance will help them access the support available. You can also
submit names and contact details of such people to the Centre or Humanitarian Assistance Service so
they can make contact directly.
If you yourself have been affected by the event you can look to your local council for assistance.
They will normally establish a Humanitarian Assistance Service or Centre where you can get advice
on all aspects of the recovery and restoration process, from how to safely dispose of damaged goods
to insurance and accommodation advice.
Do you know how this works? Where will it be located?
129. Part 3.2 : Response
Recovery:who will help?
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
132
Source: Gabinete de Comunicacion - Ayto. Alcala de Guadaira
If you are able, you can help with the recovery programme by
assisting with clearance of debris or other materials from your
own and neighbours' property in a safe manner. Be aware
that some debris may be contaminated and you should follow
any guidance regarding the safe clearance of materials which
can be provided by the Council or any agency involved (for
example: Environment Agency). Clearing up after Floods.
130. Part 3.2 : Response
Recovery:who will help?
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
133
For information on clearing up after floods: https://www.gov.uk/prepare-for-a-flood/get-help-
after-a-flood
131. Part 3.2: Response
Recovery:who will help?
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
If you volunteer to assist with wider community clean-up
programmes the managing service should give you the necessary
health and safety advice and personal protective equipment (PPE)
to participate safely.
Source: Gabinete de Comunicacion - Ayto. Alcala de Guadaira
132. Part 3.2: Response
Recovery:who will help?
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
If you volunteer to assist with wider community clean-up
programmes the managing service should give you the necessary
health and safety advice and personal protective equipment (PPE)
to participate safely.
Depending on the type and effects of the Emergency there may be
local fund raising activities established to support those affected.
There may also be local commemorative events and activities
organised to acknowledge the event and those affected. It is your
personal choice as to how you become involved in these. Source: Gabinete de Comunicacion - Ayto. Alcala de Guadaira
133. This educational resource has been produced by the partners of the e-PPR Project (e-Learning for the Prevention, Preparedness and
Response to Natural Disasters) with the support of the Erasmus+ programme.
Unless otherwise stated, this educational resource is licensed under a Creative Commons Attribution-ShareAlike 4.0 International
License. It is attributed to the partners of the e-PPR project. Further information can be found at www.e-ppr.eu
The authors are committed to respecting the intellectual property rights of others, and have taken all reasonable efforts to ensure that
the reproduction of content (text, pictures, etc.) has been done with the full consent of copyright holders and that all copyright holders
are acknowledged in such reproductions. If you feel that your copyright has not been fully respected, please contact us by email at
projectmanager@e-ppr.eu.
If you are going to use parts of the content with materials whose copyright holder(s) is/are not the authors, it is your responsibility to
make sure you do so, respecting the original holder’s copyrights.
This content is the sole responsibility of the project partners and can in no way be taken to reflect the views of the European Union.
e-Learning for the Prevention, Preparedness and Response to
Natural Disasters
Copyright Statement