Muhammad Ilham is a 32-year-old Indonesian national seeking a position that provides opportunities for growth. He has over 10 years of experience as a waiter and captain waiter at luxury hotels in Indonesia and Saudi Arabia. Ilham is a hard worker with strong service skills including handling guest complaints, meeting targets, and working well under pressure. He has excellent knowledge of Western, Arabic, and Asian menus.

1. MUHAMMAD ILHAM
Desa.kampung baru Rt:09/08 Kec.Tanjung Anom
Kab.Nganjuk Jawa timur 64483 Indonesia
Telephone No: +6281231084611 or +6282245370143
Email: zidane_ham83@yahoo.com
Skype ID azzamsyah.
DATE OF BIRTH 01st
April 1983 NATIONALITY: Indonesian
Age:32 years Weigh:70kg Heigh:170 cm
EDUCATION AND QUALIFICATIONS
GSP INTERNATIONAL SURABAYA INDONESIA
.Hotel and tourism Academy
Objective:
Expanding knowledge and experience and work with the most dynamic and great company. To
secure a position, develop and maintain with a dynamic organization that provide challenge and
opportunities for growth enhancement and satisfaction. Ambitious to apply my skills and abilities
in related fields, willing to learn new things and constantly to improve myself for the benefit of
the organization, to make me more valuable to myself, organization and my nation.
My Profile
I am a team player with a positive disposition that copes well under pressure. I thrive on
challenges and have the confidence and ability to adapt and achieve desired results.
I am a hard worker, intelligent and have strong skills. I would like to further my career and am
willing to undertake the training and development necessary to increase my skill base.
EMPLOYMENT
Captain Waiter Lobby lounge
November 2010 – November 2015
Al Faisaliah Hotel, Riyadh Saudi Arabia (5 Star Hotel)
• Working in ultra luxury hotel in Riyadh, situated in the downtown Riyadh.
• To ensure a high level service to guests at all time.
• Serving food and beverages to the guest.
• Prompt timing for the serving.
• Handling billing.
• Responsibilities of reports closing and billing to the reception
• Maintain work environment clean and proper at all times.

2. Banquet Service Waiter
November 2008- October2009
Sunset Beach Hotel & resort
Al khobar Kingdom Saudi Arabia (5 Star hotel)
• Polishes cutlery, glass, china ware, and silver.
• Sets table according to the standard procedure for dinner party and wedding party.
• Responsibility for the operation of specific section in the dinner party.
• Cooperation in the team work.
• Service food and beverage to guest.
Waiter in the indonesian restaurant
July 2006 - October 2008
Linkafe restaurant Surabaya Indonesia
• Receive and greeting to guest, seating the guest, give menu to guest with offering
special the days.
• Serve food and beverage to the guests.
• Assist in the seating of guests.
• Handling billing.
• Clears table after guest left and thanks to guests.
• Reset table according to the standard procedure.
Majapahit Hotel Surabaya Indonesia (5 star Hotel)
Jan2006 - June 2006.
On the jobs training in Banquet Waiter
• Polishes cutlery,glass and silver.
• Sets table according to the standard procedures for dinner party, and wedding party.
• Prepare food for buffet.
• Serving food and beverage to guest and responsibility in the section on the duty.
SKILLS
♦ Leadership
♦ Handling Guest complaint
♦ Focus on Target
♦ Marketing communication
♦ Preparation in Restaurant
♦ Waiter Courtesy
♦ Cigar Knowledge
♦ Cashiering
♦ Set up Table
♦ Arrange Buffet Counter
♦ Good Knowledge in Western menu, Arabic menu and Asian menu
♦ Operate computer (Ms Word, Ms Excel, Ms Power Point, and Internet)
♦ Good command in English (oral and written) and little Arabic (oral and written)
INTERESTS
• Fitness and Sports.
• Meeting different people from different background.
• Watching movie.
• Travel and learning new skills.