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Mobile: +971 50 4202260 OR 00971-55-9392293 E-mail: f.aizy@hotmail.com
OBJECTIVE
To obtain a position where I can maximize my set of management skills, quality assurance, program
development, training experience, customer service and a successful track record in the Sales and
Marketing Management.
STRENGTHS
 Excellent communication.
 Teamwork & Leadership skills.
 Time Management.
 Proficient in I.T skills (Microsoft office, Adobe Photoshop, HTML, etc.)
 Negotiation & People skills.
EDUCATIONAL QUALIFICATIONS
Skyline University College– Completed BBA (Major:BachelorsIn International Business) 2013
Gems Managed school “TheWest Minister School” Qusais, Dubai. – (IGCSE-Olevel) 2006
ACHIEVEMENTS
 First prize in swimming competition.
 Gold medalist - Under 15 swimming competition.
 Distinguished position in a table tennis tournament.
 Scored highest marks in second language during session 2005-2006
 2nd best salesman for LenovoIBM laptops in GITEX 2011
PREVIOUS WORK EXPERIENCE
Sales & Training Officer “Obi World-Phone” (Current Job)
 Leading a team of 58 promoters and 2 team leaders.
 Handling Carrefour Retail accounts Jumbo, Sharaf DG,Geant,Panda,Carrefour, Lulu
Managing Merchandiser and Team Leaders
1) Deploying promoter to a particular location and do changes as per the requirement.
2) Distributing Monthly Target of promoter as per their counter size
M U H A M M A D F A I S A L
Accounts & Finance Professional

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3) Tracking Target VS achievement of promoters and Team leaders.
4) Surprise visit to Retailers
5) Managing their Yearly off and comp off
6) Making sure that the Stocks are available at all the Outlets. In contact with the account
managers for various purpose FOR EXAMPLE: Stock availability, Stock Delivery, Offer
implementation,
7) Making sure that stocks are delivered on time by the help of Account managers and Team
leaders plus Retail Buyers.
8) Creating Projected Journey plan for Team leaders
9) Tracking Team leaders Visit reports to have an idea what is going on floor and covers the gaps
reported by team leaders.
10) Monthly Meeting with promoters and Team leaders to discuss performance and
achievements. Moreover, how we can further improve the sales. Taking promoters Feedback.
11) Competitor's report and analysis by help of promoters + team leaders and personal visits to
market.
12) Clearing the Aging stocks by supporting retailer on approval by my reporting manager.
13) Coordinating with marketing team regarding branding & Visibility requirement and current
situation of branding on floor.
14) Interviewing candidates if required to increase our Sale promoter Force.
15) Interviewing the candidates for different events like GITEX, DSF.
16) Meeting Store Managers to take feedback and discuss how we can further improve sales.
Understanding their point of view.
17) Planning mystery shopping.
18) Reporting the complaint and feedback to technical issue to improve and resolve the issues.
TRAINING:
1) Providing product knowledge training to our promoters, Team leaders as well as retail staff
(sales staff, Store Supervisors, Store Managers)
2) Preparing Knowledge Test helps to evaluate what their knowledge.
3) Giving awareness to Promoter and Retail staff about the unique key Feature of OBI WORLD
PHONE.
4) Customer service training to our promoters which helps in improving sales on floor.
5) In House trainings + on floor trainings.
REPORTING:
 Consolidation GCC sales report and preparing a final report on daily basis which is
shared to Managing Director of GCC.
 Preparing Month end sales report by the help of retailer sell out report.
IR (Abu Dhabi & Sharjah ):
 Market Visit to understand the competitor, Customer requirement, pricing, Incentive for
retailers Our Visibility and competitor visibility.
 Weekly meeting with distributor and van sales man to discuss target Vs achievement.
 Making sure that van sales man have enough POS material.
 POS material is being used in right way during market visits.

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Senior Sales Executive for Lenovo Middle East 2014 - 2015
 Introduce about Lenovo products (laptops, tablets & others)
 Convince the customer and close the deal.
 Give customers excellent before and after sales.
 Explain the customers why Lenovo is better brand than others.
 Keep records of stocks availability and transfer the stocks from other branch depending
on the demand.
 Give awareness to company about the most demanded models.
 Send daily sales report and monthly msr report to company.
 Send report of rival's new model and offers.
 Display all the models and make sure they are clean and tidy.
 Highlight the offers and make attractive POP.
 Make Gondola of all the FOC items to attract customers..
MerchandiserManager&EventsCoordinator for“LENOVOMIDDLE EAST” 2011– 2014
Responsibilities:
 Meeting with client and fullfillingtheir requirment about the type and number of promoters
they want forthe event.
 Broadcasting about the jobdescription and requirment through social networking site.
 Interviewing the shortlisted candidates and calling them for final interview withclient.
 Informing and signing a contractwith selected 170 candidates and also keeping backup of
Merchandisers.
 Daily Sales report of merchandisers from their designated slaes supervisors.
 Providing brand Tshirts to the merchandisers.
 Making sure that all the offersare implemented and the selling area is neat and clean.
 Handling and managing the event once its live.
CustomerService TeamLeader at RTA(Headquarters)January2013 – March2013
Responsibilities:
 Attending the calls of customers and answering their questions and solving their problems
related to any service provided by RTA.
 Making sure that the floor achievethe target and the agents give quality service to the
customers.
 Resplying to customers complains and inquairy through emails and calls.
Visual Merchandiser andcoordinator ForMicrosoft July2012 – December2012
 Making sure that all our products are displayed properly at the shelf and are easily visabe to
customers.
 POP is displayed properly beside the product.
 Keeping record of stocksold and required by the help of the report given by sales promoter.
 Requesting the section incharge to make gondola of the product and provide them with
attractive POP whichwillattract the customers to come and have a look.

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TeamLeader andpromoterforNicotinell at“Dubai International Airport”April– May2012
Responsibilities:
 Promoting and selling Nicotinell anti-smoking products.
 Managing promoters and track witha log, monitoring shifts and time.
 Motivating promoters by giving them prize 100 AED who sale the highest number of products.
 Keeping a record of their sales and submitting it to the event Manager.
EventsCoordinatorfor “PromotersParadise”(Organized Lenovo Projectof120Promoters
GITEX2011)
Responsibilities:
 Meeting with client and fullfillingtheir requirment about the type and number of promoters
they want forthe event.
 Broadcasting about the jobthough social networking site and getting promoters.
 Interviewing the shortlisted candidates and calling them for final interview withclient.
 Informing and signing a contractwith selected 120 candidates.
 Handling and managing the event once its live.
CustomerServiceJobat DubaiInternational AirportMay 2010– July2010
Responsibilities:
 Guiding people withdeparture gate numbers and Flight timings or any other inquiries.
PromotionforNokiaMobileatMall of TheEmirates January2010
Responsibilities:
 Promoting Nokia mobile in Mall of The Emirates.
CustomerServiceJobat DubaiInternational Airport May2009 – July2009
Responsibilities:
 Guiding people withdeparture gate numbers and Flight timings or any other inquiries.
Salespromoter (I waschosenas the best salesmanfor HPat my salesCenter)GITEXShoppers
October2009
Responsibilities:
 Promote and sale HP laptops. Convince people to chose HP brand instead of another.
SalesPromoterforPepsi andCadbury (November2006)
Responsibilities:
 Promoting and selling Pepsi and Cadburry in Malls.
DocumentsManagementandDataentry jobat AL HabtoorEngineering EnterprisesLtd.Head
OfficeJune2006 – July2006
Responsibilities:
 Working in each department at Head officeand learning the basic funtion of that particular
department.

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Call CenterAgentat ApsosCall CenterBuhaira Feb2006– May2006
Responsibilities:
 Calling people from given data base and doing a survey about different products of banks.
Health& Safety Marshal atDubaiAutodrome Jan2006– August2013
Responsibilities:
 Keep an eyeon the track and racers while the track is live and upadte the race controlif there is
any accident or some sort of problem on the track
 Cover the accident with in 60 Second if any accident happens. It is our duty to keep our self safe
and then save the life of racer.
IT PROFICIENCY
Versed with MS Office, Outlook, internet and e-mail applications
PERSONAL DETAILS
Nationality : Pakistani
Date of Birth : 25th March 1990
Marital Status : Single
Visa Status : Employment
Driving License : UAE valid Vehicle Driving license
Languages : English, Urdu, Hindi, Sindhi, Punjabi and basic knowledge about Arabic
Religion : Islam
Phone : +971559392293
Address : P.O.Box 96400, Sharjah, UAE

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REFERENCES
Utkarsh Pandey Mobile Number:00971507845253
Raghav Mobile Number:00971529075455
Furnished promptly upon request