e-Boks value proposition

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Morten Olesen

Overall value proposition of our communication solutions in e-Boks

Technology

e-Boks solutions
Your Nordic Smarter Communication Partner
Morten Olesen, Nordic Market Director
1

Solutions overview
Value
Complexity
Document
Archive
• 80% savings
related to
postage and
paper
• 50% savings
related to
handling of
letters
• Improved
customer
experience
Communication
• Compliance
with ‘Act on
processing of
personal data’
• Secure
communication
with your
customers
• Documentation
of advisory
conversation
Business Process
Signature
• Conducting
business securely
and efficiently -
anytime -
anywhere
• Drastically
reducing contract
turnaround times
• Saving millions on
printing, postage
and filing costs
Portal
• 100%
digitalisation
on own page
• Increased
usage of own
self-service
solutions
• Same
technology
across all
geografies Payment
• Minimize late
payments
• Fewer custo-
mers goes to
debt
collection
• Increased
customer
satisfaction Business
Intelligence
Insight
• Customer
insight
• Improved
customer
communication
• «A-B testing»

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e-Boks value proposition

1. e-Boks solutions Your Nordic Smarter Communication Partner Morten Olesen, Nordic Market Director 1

2. Solutions overview Value Complexity Document Archive • 80% savings related to postage and paper • 50% savings related to handling of letters • Improved customer experience Communication • Compliance with ‘Act on processing of personal data’ • Secure communication with your customers • Documentation of advisory conversation Business Process Signature • Conducting business securely and efficiently - anytime - anywhere • Drastically reducing contract turnaround times • Saving millions on printing, postage and filing costs Portal • 100% digitalisation on own page • Increased usage of own self-service solutions • Same technology across all geografies Payment • Minimize late payments • Fewer customers goes to debt collection • Increased customer satisfaction Business Intelligence Insight • Customer insight • Improved customer communication • «A-B testing»

e-Boks value proposition

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