Eptica UK Ltd

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Eptica is a global provider of multichannel customer interaction software, including Web Self-service, Social Customer Service, Email Management, Chat, Fax-Letter- SMS and Knowledge management for Customer Service. Available on premise or SaaS, Eptica software enables website and customer service channels to improve quality of service, resolve enquiries faster, reduce costs and maximize every sales opportunity. Today more than 400 customers, including some of the world’s largest brands, in 15 countries, use Eptica solutions to deliver excellent customer service at much lower cost. Eptica’s customers include: Dixons, Domestic & General, Haven Holidays, TUI, Debenhams, Virgin Holida

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Eptica UK Ltd

Presentations

Eptica_CCExpo_Workshop_Making the Case for Contact Centre Investment_2013

Eptica Webinar: Unlock Revenue with Proactive Web Chat

Eptica-Azzurri: Webinar Improving the Email Customer Experience