1. CURRICULUM VITAE
Personal Data:
Name : Mohamed El-Taher Abd El-Rahem Aref.
Date of Birth : 27 February 1988.
Place of Birth : Alexandria.
Gender : Male.
Nationalities : Egyptian.
Military Service : Exempt.
Marital statuses : Single.
Cell phone NO : +2 01064629849
: +2 01228295017
Telephone NO : +2 03 4414602
ADDRESSES : El-shikh tamom st , Alwardian , Alexandria , Egypt.
E-mail Addresses : Thelasttaher@yahoo.com
Qualifications:
- Bachelor of tourism and hotels, Alexandria University 2009.
- Guiding department.
- The accumulated grade is very good with degree of honor (82.27%).
- License of tour guiding from the Egyptian General guides syndicate.
Language Skills:
1- Arabic : Native tongue.
2- English : Very Good in reading & writing, very well in speaking.
3- Russian : Very Good in reading & writing, good speaking.
4- Italian : Very Good in reading & writing, good speaking.
Computer Skills:
1- Microsoft Office (ICDL).
2- Microsoft Office 2003 Package.
3- Opera 5.0(PMS).
Courses & Training:
1- Russian language course at the Russian center for culture and sciences.
2- Italian language course at the Italian cultural center (Danti Alighieri).
3- Microsoft office (ICDL certificate).
4- American English conversation delivered by the Arab group for
training & consultancy, and validated by London college of linguistics.
5- Training of the trainer course under the supervision of Tourism ministry
at Domina Coral Bay resort.

2. Experience:
:Guest service agent-1
From 18 April 2010 till 17 April 2011:
At (Domina Coral Bay) hotel, resort, spa and casino, 5 stars hotel in Sharm el
sheikh 1490 rooms.
From 7 October 2011 till 31 March 2013:
At (Domina Coral Bay) hotel, resort, spa and casino, 5 stars hotel in Sharm el
sheikh 1490 rooms.
:eaderShift L-2
From 1 April 2013 till 31 March2015:
At (Domina Coral Bay) hotel, resort, spa and casino, 5 stars hotel in Sharm el
sheikh 1490 rooms.
:Desk Supervisor-3
From 1 April 2015 till Now:
At (Domina Coral Bay) hotel, resort, spa and casino, 5 stars hotel in Sharm el
sheikh 1490 rooms.
Main duties and responsibilities:
- Have a thorough knowledge of the hotel product and services.
- Should have a pleasing attitude and maintain a professional approach at all
times.
- Should have knowledge in Guest registration and room assignments.
- Should have knowledge in handling guest checkouts efficiently and in a
friendly and professional manner.
- To be fully aware of hotel room rates, availability, promotions, services
and facilities.
- To inform guests of the facilities within the hotel. To promote the Food and
Beverage outlets to increase internal revenue, provide guests with details on
local information and activities as required.
- To be able to complete all daily tasks laid out in the Reception Check-lists
- To keep the Front office management informed of any faults or complaints
reported.

3. - Co-ordinates with housekeeping the room status such as check out, sleep
out, rooms found vacant, double beds etc.
- Carries out any other duties as designated by the hospitality manager.
Career Objective:
Seeking a challenging position in a reputable organization where I can
achieve high proficiency, develop my capabilities and enhance my experience
in tourism department.
Communication Skills:
- Good communication skills and problem solving.
- Successful in meeting deadlines.
- Capability to work effectively under pressure.
- Flexible and of positive Attitude.
- Team work and friendly with others.
- Following up about any subject in my duties.
Hobbies:
- Computer & Internet.
- Listening to music.
References:
-Available upon request.