1. Curriculum Vitae
Abd El Raouf Ahmed Ahmed Hussein
Mobile no: 01003534362
Email: raouf.ahmed@rezidorparkinn.com
Facebook: Raouf Ahmed
Twitter: Raouf Ahmed
Personal Data
Date of Birth : 12/12/1979
Place of Birth : Sohage
Address : Cairo - Egypt
Marital Status : Married
Computer Skills
Fidelio 6.20 (24) / Fidelio 6.12 / Fidelio
Window XP / 2000 / 98 95
Office XP / 2000 / 97 / 95
Education
High School Degree Institute
High School Name Hotels & Tourism institute
Major Asst Food And Beverage Manager
Graduation project Guest service
Grade Very Good
Spoken Languages : Arabic-Degree: Very Good
: Russian-Degree: Good
: English-very Good
Previous courses 1. Put The People First
2. Training The Trainer
3. Guest Satisfaction System
4. How to be Successful Supervisor
Key Skills
: Leadership
: Haccap
: Train the trainer three times
: Food and Beverage skills
: Hospitality
: How to handling Guest complaints
: Yes I can training Radisson Blu
: Diploma Sales
: Diploma Project
: Diploma Management
: Diploma Human Resources
: Diploma TQ m
: Business Administration

2. Work Experience
Current job
Job title : Asst Food and Beverage Manager Charge
Employer : Park inn by Radisson
Employer Country : Sharm El sheikh
From : 18/10/2009 till now
Job description Responsibilities: -
1-Food .2-Beverage. 3-Guest Satisfaction /Customer Service. 4-
Communications
5-Human Resources 6-Promotions& Marketing 7-Repairs, Maintenance and
Security. 8-Administration.
Coordinates to work of the various F&B dep.
To achieve a smooth running operation.
Follow up the inventories held on monthly with the chief steward.
Follow up on the cleanliness and by hygiene of the back of the house.
Job title : Service Manager Charge
Employer : Park inn by Radisson
Employer Country : Sharm El sheikh
From : 18/10/2009 till now
Job description Same as current role take promotion
Job title Head waiter
Employer Sunrise Resorts
Employer Country Sharm EL sheikh
From 1/9/2006
To 1/10/2009
Job Description Responsible For: -
1-Staff Appearance& Hygiene.
2-Staff Training.
3-Handling Staff Complaints.
4-Saving Cost.
5-Up Selling
6-Guest Satisfaction.
7-Handling Guest Complaints
8-Cleanliness
9-Open and Closing Procedures.
Job title Captain
Employer Golden Five City
Employer Country Hurghada
From 1 /11/2005
To 15/8/2006
Job Description Responsible For: Daily operational matters in serving the guest
Job title Captain
Employer Iberotel Dhabia
Employer Country Dhabi
From 1/8/2004
To 15/10/2005
Job title Waiter
Employer Maxim Plaza
Employer country Sharm el sheikh
Form 18/11/2002
To 1/10/2005