This document is a resume for Mohamed Khafagy. It summarizes his work experience in corporate trust services at Abu Dhabi Commercial Bank and previous roles in business development, content creation, and operations & customer service. It also outlines his education in finance & investment from Misr University of Science and Technology, where he held leadership roles in student groups. His skills include teamwork, presentation, data entry, CRM, public speaking, problem solving, and marketing.
1. .
Mohamed Khafagy
Corporate Trust Services Associate
Address Ajman, AJ
Phone 971-050-501960
E-mail Mohamedkhafagyy11@gmail.com
LinkedIn https://www.linkedin.com/in/mohamed-
elsayed-9a4999
Enthusiastic Finance graduate eager to contribute to team success through hard work, attention to detail
and excellent organisational skills. Clear understanding of organisational goals. Motivated to learn, grow
and excel in Financial Industries.
Skills
Teamwork
Excellent
Presentation
Very Good
Data Entry
Very Good
CRM
Good
Public speaking
Very Good
Problem solving
Very Good
Marketing
Good
Work History
2019-10 - Current Corporate Trust Services Associate
Abu Dhabi Commercial Bank (ADCB), Dubai, United Arab Emirates
• Handling Escrow/Owners Associations (OA) accounts which are regulated by
RERA, Dubai Land Department.
• Reconciliation of Accounts payable/Accounts receivables
• Managing customer relations and client service through daily communication
and interaction.
• Client interaction for BAU activities
• Data maintenance and reconciliation
• Excelled in processing financial transactions for Dubai's most distinguished and
fast-growing organisations on daily basis
2. .
• Boosted department's performance by setting & executing SMART Objectives to
tackle daily obstacles
2019-07 - 2019-08 Business Development Specialist (Intern)
Digitology, Cairo, Egypt
• Planned marketing initiatives and leveraged referral network to promote
business development
• Coordinated duties and responsibilities between Graphic Designers & Content
Creators to deliver clients neat and professional reputation
• Had slight knowledge about the know-how of (Google My Business); which is an
application that helps Businesses update their Business Profile and locations on
Google Maps, so businesses can stand out, and bring customers in
• Worked on Vodafone Egypt's online portals for Social Media Marketing solutions
(Vodafone Ready Digital)
2018-01 - 2018-05 Content Creator
Step Value, Cairo, Egypt
• Created contents for Social Media posts
• Worked with travel agencies clients
• Designed an online marketing strategy for our clients
2017-07 - 2017-08 Operations & Customer Service Intern
Arab African International Bank (AAIB), Cairo, Egypt
• Have been taught about Credit & Wealth management while working along
with Operations department
• Operated a customer service representative's office solely post a lot of training
and dealt with many customers with different attitudes and mentalities which
resulted in interpersonal skills cultivation
• Recommended Current, Saving & Payroll accounts to customers, thoroughly
explaining features and benefits
Education
2015-07 - 2019-07 B.Com: Finance & Investment
Misr University of Science and Technology - Giza, Egypt
• Graduated with 3.19 GPA
• Head of Presentation at Enactus
- Interviewed presentation Members applicants
- Led committee's Vice-Head and team leaders
- Attained Enactus Egypt's 2019 Juhayna Competition on Capacity Building
through Effective Empowerment award in improving livelihoods by proceeding
through a well-designed S.M.A.R.T plan
- Managed leadership training and presentation sessions
- Cultivated a Highly capable team of presenters and writers
3. .
• Head of Students Affairs at The Future
- Facilitated permits that help supporting students' rights and responsibilities
- Led members by engaging them among university's administration so they could
gain experience
• Member of Fundraising & Events at COMET
- Improved persuasion skills
- Executed meetings with Branch & Area Managers
- Gained fundraising skills and events organisation techniques
- Secured various sponsorship deals
• Participant at CFA Society Egypt Qualifiers:
- Dealt with Oriental Weavers' real historical data in stock market
- Formalised professional financial assumptions & used technical indicators in order
to forecast firm's future position trading (Whether to Buy, Sell or Hold)
- Represented MUST University in the CFA Qualifiers at the American University in
Cairo (AUC).
Additional Information
Date of Birth:
March 13th, 1997
Military Status:
Exempted
Languages
English
Superior
Arabic
Native
Interests
Football
Swimming