1. SUSAN PORTER
112B Colonial Drive, Youngsville, NC 27596 | H: 919-556-2659 | C: 919-306-4731 | sue.porter09@gmail.com
PROFESSIONAL PROFILE
Organized Inventory Control professional with hands-on experience supporting business areas such
as Inventory Control, Order Fulfillment, Purchasing and Sox (Sarbanes–Oxley) Controls. Collaborative
team player with strong communication, decision-making and time management abilities.
Extensive knowledge of SAP software.
QUALIFICATIONS
Detail Oriented Computer proficiency
Self-Motivated Service-minded
Team Player Inventory control
Accountable Professional demeanor
Goal Achiever Proficient SAP knowledge
RELEVANT EXPERIENCE
Proficient SAP user in the areas of Inventory Control, Purchasing, Order
Management, Master Data and Idoc error resolution.
EXPERIENCE
08/2014 to Current Inventory Analyst (contractor to Avaya)
OnProcess Technology －Ashland, MA
OnProcess Technology is a managed services provider specializing in complex,
global service supply chain operations – the flow of people, parts and services
following the sale of a product.
Responsible for $46M Inventory and reconciliation of discrepancies
between 3PL and intercompany inventory tracking system SAP with
99.8% accuracy maintained.
Lead Auditor of Annual Cycle Counts performed at Warehouse of $42M
inventory counted with net accuracy of 99.9%
Sox Reports provided monthly pertaining to 3PL and SAP inventory, Cycle
Counts, and Inventory Out to Vendor, and In Transit between Plants.
Audits passed with no issues.
Provided transitional support and testing related to SAP upgrades.
Primary contact for Inventory Team for processing inventory required
intercompany for testing and analysis.
Exceptional Employee scoring 49 out of 50 target metrics.
02/2011 to 08/2014 Inventory Analyst
Avaya － Research Triangle Park,NC
Avaya is an American multinational technology company headquartered in
Santa Clara, California that provides business communication solutions for
customer and team engagement. When Nortel closed due to bankruptcy,
Avaya bought assets and acquired employees that managed those assets.
Lead the effort to consolidate the inventory from four Nortel warehouses
($1-2M ea.) into the Avaya Maintenance warehouse located in
Nashville.
Same responsibilities as listed above for OnProcess Technology
01/2008 to 02/2011 Inventory Analyst
Nortel Networks － Research Triangle Park,NC
Nortel Networks Corporation, formerly known as Northern Telecom Limited,
Northern Electric and sometimes known simply as Nortel, was a multinational
telecommunications and data networking equipment manufacturer
headquartered in Mississauga, Ontario, Canada.
Annual Performance Review received in February 2016 rated as

2. Reconcile Inventory Variances between SAP and the 3PL Inventory
system for average value of $7M. Improved variances from 75% to 95%
accuracy in 6 months. Maintained 98% accuracy going forward.
Manually processed all shipments and receipt files in SAP.
Process all emergency drop shipment for customer outages supported by
the Nashville warehouse.
Process SAP Master Data set up requests for CALA, West Chester,
Oakville, and Nashville warehouse locations.
01/2004 to 01/2008 Passport Product Order Fulfillment Prime
Nortel Networks － Research Triangle Park,NC
Primary purpose was the development of a Supply Chain capable of
maximizing customer service standards and processes, minimizing
inventory investments, and mitigating supplier liability and exposure
through effective materials management and inventory planning
strategies.
Manage $200 million portfolio, ensuring 98% on time to commitments
resulting in customer satisfaction.
Proficient SAP knowledge in the areas of Order Management, Purchasing,
and Master Data
Coordinate Engineering Changes and End of Life/New Product
Introduction in collaboration with various suppliers with minimal
disruption to on time delivery functions.
Maintain accurate databases as related to pricing and approved
suppliers.
02/2000 to 01/2004 Senior Buyer, Cables
Nortel Networks － Research Triangle Park,NC
Purchased cables to fulfill demand using the approved suppliers to meet
committed deliveries.
Coordinated the implementation of Engineering Changes with various
suppliers including cost reduction initiatives and First Article Process.
Responsible for maintaining accurate purchasing systems and databases
as related to pricing and approved suppliers.
Disposition Returned Material within 30 days for credit or scrap
SAP Supply Chain Power User and Member of Master Data Team
Served as Purchasing Project Lead for the Business to Business EDI
Exchange using SAP in conjunction with various suppliers.
EDUCATION
1980 Associate of Science: Business Administration
Holyoke Community College － Holyoke, MA
AFFILIATIONS
Attended Classes to learn Six Sigma Basic Principles
References Available upon Request