Work Place Violence

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Work Place Violence

  1. 1. WORK PLACE VIOLENCE
  2. 2. DEFINITION OF WORKPLACE VIOLENCE <ul><li>Workplace violence is any physical assualt, threatening behavior, or verbal abuse occurring in the work setting </li></ul><ul><li>A workplace my be any location either permanent or temporary where an employee performs any work-related duty </li></ul>
  3. 3. ACTS OF WORKPLACE VIOLENCE <ul><li>Aggravated assault </li></ul><ul><li>Sexual assault </li></ul><ul><li>Product tampering </li></ul><ul><li>Sabotage </li></ul><ul><li>Homicide </li></ul><ul><li>Includes acts committed during robberies </li></ul>
  4. 4. IS WORKPLACE VIOLENCE AN EPIDEMIC? <ul><li>CDC SAYS….. </li></ul><ul><ul><li>Violence has reached “epidemic proportions” </li></ul></ul><ul><ul><li>111,000 violent incidents per year </li></ul></ul><ul><ul><li>750 - 1,000 workplace homicides per year </li></ul></ul>
  5. 5. WORKPLACE VIOLENCE <ul><li>Is the second leading cause of death in the workplace overall </li></ul><ul><li>Is the leading cause of death in the workplace for females </li></ul><ul><ul><li>1 out of 20 women will be the victim of a stalker </li></ul></ul>
  6. 6. WHAT CAUSES VIOLENT ACTS? <ul><li>Disgruntled Employees </li></ul><ul><li>Domestic Disturbance </li></ul><ul><li>Delusional Person </li></ul>
  7. 7. DISGRUNTLED EMPLOYEE <ul><li>Long Tenure </li></ul><ul><li>Stressor causes violence </li></ul><ul><li>End of the line </li></ul>
  8. 8. DOMESTIC DISTURBANCE <ul><li>Violence spills over into the workplace </li></ul>
  9. 9. DELUSIONAL PERSON <ul><li>Acts against perceived to be wrong </li></ul><ul><li>No connection to organization </li></ul>
  10. 10. NCVC, FBI ACADEMY <ul><li>Serial Killers </li></ul><ul><li>Serial Rapists </li></ul><ul><li>Workplace Violence </li></ul><ul><li>Stressors are the same </li></ul>
  11. 11. WHO COMMITS WORKPLACE VIOLENCE? <ul><li>Employee </li></ul><ul><li>Former Employee </li></ul><ul><li>Contractor </li></ul><ul><li>Customer </li></ul><ul><li>Vendor </li></ul>
  12. 12. “PROFILE” OF A PERPETRATOR <ul><li>THERE IS NO PROFILE! </li></ul>
  13. 13. PATTERNS AND PROFILES <ul><li>Look for patterns rather than individual warning signs </li></ul><ul><li>Profiles can help identify potential problems However, they are not all inclusive or exclusive </li></ul>
  14. 14. INDICATORS OF A PERPETRATOR <ul><li>White male </li></ul><ul><li>30 - 50 years old </li></ul><ul><li>Problem Employee </li></ul><ul><li>History of Violent Behavior </li></ul><ul><li>Intimidates Others </li></ul><ul><li>Possible Substance Abuse </li></ul>
  15. 15. INDICATORS OF A PERPETRATOR <ul><li>Obsessed with guns, gun magazines </li></ul><ul><li>Interested in past acts of violence in the workplace </li></ul><ul><li>Makes open or veiled threats </li></ul><ul><li>Obsessed with job </li></ul><ul><li>Loner </li></ul>
  16. 16. INDICATORS OF A PERPETRATOR <ul><li>Paranoid </li></ul><ul><li>Can’t take criticism </li></ul><ul><li>Holds a grudge </li></ul>
  17. 17. WHY DO SOME ACT OUT? <ul><li>NO SUPPORT SYSTEM </li></ul>
  18. 18. WHY MEN AS PERPETRATOR? <ul><li>More aggressive </li></ul><ul><li>Taught not to seek help </li></ul><ul><li>“Be Tough” </li></ul>
  19. 19. 30 - 40 % COMMIT SUICIDE OR “SUICIDE BY COP”
  20. 20. WHAT CAN AN ORGANIZATION DO? <ul><li>Prepare employees for downsizing </li></ul><ul><li>Implement humane termination policies </li></ul><ul><li>Provide job skills training </li></ul><ul><li>Provide counseling </li></ul>
  21. 21. BETTER USE OF PRE-SCREENING AND BACKGROUND INVESTIGATIONS
  22. 22. SECURITY OFFICER’S ROLE <ul><li>Educate </li></ul><ul><li>Listen </li></ul><ul><li>Work with Management </li></ul>
  23. 23. EDUCATE THE WORKFORCE <ul><li>Workplace violence can and does happen </li></ul>
  24. 24. SUPERVISORS ROLE <ul><li>Be prepared to listen to employee concerns </li></ul><ul><li>Notify Human Resources of potential problem </li></ul><ul><li>Work with organization EAP </li></ul><ul><li>Notify Security of potential problem </li></ul>
  25. 25. PREPARE A RESPONSE PLAN <ul><li>Analyze past incidents </li></ul><ul><li>Assess potential for violence </li></ul><ul><li>Assess preparedness </li></ul>
  26. 26. DEVELOP A RESPONSE TEAM <ul><li>Employee Assistance Personnel </li></ul><ul><li>Personnel Specialists </li></ul><ul><li>Medical Professionals </li></ul><ul><li>Law Enforcement </li></ul><ul><li>Guard Force </li></ul><ul><li>Local Police </li></ul>
  27. 27. WHY DON’T EMPOYEES REPORT SUSPICIONS? <ul><li>Fear of becoming a target </li></ul><ul><li>Fear of retaliation </li></ul><ul><li>Don’t want to get involved </li></ul>
  28. 28. WORKPLACE VIOLENCE IS BECOMING AN EPIDEMIC??
  29. 29. Thanks

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