1. Michael Thomas
42 Makedonomahon, Kavala, Greece
Home:+30 2510 60024
Mobile: +30 6948 882439
E-Mail : kavala7796@yahoo.co.uk
PROFILE
An experienced career professional well versed in all aspects of the casino industry. I have
worked in many Casinos and have been involved in the opening and start up procedures of many
successful projects.
I have recruited staff and raised their ability to a level acceptable to their position and have been
responsible for their ongoing development within the industry.
I always enjoy new challenges and take great pleasure immersing myself into the workings of
each new position I achieve.
KEY ACHIEVEMENTS
• Part of a self employed management team that were responsible for the opening of new
casinos in Moscow and the training of their staff until they reached an acceptable level.
• I was solely responsible for the recruitment of British dealers to fly to Israel and open a
new casino on a boat that sailed on daily cruises. These staff had never worked abroad
before and the advanced training they received in dealing with new currencies and
procedures made a vast improvement to the overall running of the casino.
• Was part of a Surveillance team in Greece that was responsible for the safe running of
the largest casino in Europe. I have personally detected many dishonest players both of
the opportunistic thief and the professional kind.
• Took control of and successfully managed a team of newly trained cashiers after the
casinos head cashier was forced to leave the casino. I was a newly trained cashier myself
at the time and had little more experience than the other staff but together we still
managed to keep a tightly run Cash Desk and maintained the smooth running of the
casino.
• Worked as Gaming Director or General Manager for 3 of the Casinos for a Greek
company in a very difficult climate. Sent as a representative of the company to the largest
casino in the capital of Zambia to work as General Manager and deal with the company
banking and accounts. During my time in Zambia the drop of the casino increased by
40% whilst the expenses for the casino decreased by 20%.
EMPLOYMENT EXPERIENCE
Title Held, Name of Company Dates of employment
• Vivere Entertainment 2012 to date
Vivere Entertainment operates 4 casinos. Three of these casinos are in Greece and one
in Zambia. I was contacted by one of their General Managers and asked to go to Zambia
for a 3 month period as a Pit Boss. Within a month I was the Gaming Manager and when
it came to the end of my contract I was asked to stay on as General Manager.
After my return to Greece I was contacted by the Owner of the company who asked me if
I would go to their Casino in Alexandropouli as Gaming Manger.
Within 2 months I was working as interim General Manager.
2. I was then asked to go to their casino in Corfu as Gaming Director and I remain there to
date.
Title Held, Name of Company Dates of employment
• Owner/Operator of Hotel Maraki, Thassos, Greece
My wife and I run a successful hotel in a difficult financial climate. 2010 to date.
Together we keep our customers satisfied and although we
have only been open for 5 years, many of our customers are
return custom.
Title Held, Name of Company Dates of employment
• Shift Manager, Casino Xanthi June 2006 – Oct. 2011
DUTIES:
Part of a tight knit management team insuring the smooth running of the casino.
Title Held, Name of Company Dates of employment
• Surveillance Operator, Club Hotel Casino Loutraki. Feb 1999 – June 2006
DUTIES:
Protecting the interests of the owners and the secure running of the Casino Games.
I was one of the candidates chosen for the Management fast track program and also
participated in Cheat detection seminars.
Title Held, Name of Company Dates of employment
• General Manager, Lady ‘D’ Casino, Israel Jan 1998 –
Oct 1998
DUTIES:
Recruited the staff from England, took them to Israel, and furthered their training.
Managed the ship and passed all relevant information directly to the owners.
Title Held, Name of Company Dates of employment
• Assistant Pit Boss, Hyatt Regency, Thessaloniki Aug. 1996 –
April 1997
DUTIES:
Overseeing the fair and correct running of the Casino games. I was one of the candidates
chosen to participate in Management Workshop courses and Customer Conflict Problem
Resolution seminars.
Title Held, Name of Company Dates of employment
• Gaming Manager, Grand Prix Casino, Moscow May 1994 – Jan
1996
DUTIES:
Part of a team that worked together to represent the company in their flagship casino in
the Hotel Radisson. Worked with the Dealers, Inspectors and Pit - Bosses to help them
deal with high value games and customers.
Title Held, Name of Company Dates of employment
• Pit Boss, Casino Metropol, Moscow Dec.1992 – May 1994
DUTIES:
3. Managing the rotation of staff and dealing with customer disputes. I came to the casino as
a Dealer then moved up the ranks to Pit Boss before being transferred to their sister club
as a Gaming Manager.
I originally trained in Tiberius Casino in Southampton, England in 1988 and hold a British
Gaming License.
EDUCATION & TRAINING
Arnewood Comprehensive School, Gore road, New Milton, Hampshire, England
English Language: Grade A GCSE
English Literature: Grade A GCSE
Mathematics: Grade B GCSE
Biology: Grade B GCSE
Chemistry: Grade C GCSE
Physics: Grade C GCSE
French: Grade C GCSE
Various Sporting Awards
Continued………
CORE SKILLS
• Comfortable with most aspects of computer work including the writing of websites in
HTML
• Competent in motivating staff to perform at their best.
• Native English speaker but also speak very good conversational Greek and a smattering
of Russian.
• Experienced in working with people whose nationality is different from my own and taking
into account their cultural differences.
• Adaptable to any needs of the casino and versatile in performing as required.
• Comfortable interacting with Customers of all nationalities. As an extrovert, I enjoy dealing
with players and staff to find the most amiable solution to any problems that may arise.
• I consider myself a team player that takes pride in keeping players satisfied with their
gambling experience to maximise the casino drop and profit.
INTERESTS
My interests include: Scuba diving, Motorcycles, Computers and hiking with my son.
References available on request