OBJECTIVES A challenging position in a well-established organization where I can develop and enhance my personal skills and contribute at the same time as an efficient member of the organization who seeking for working in the hospitality career

1. Ali Abdel raid
+201228908292
+971568889920
CURRICULUM VITAE
Personal Details of Ali A. Radi
Full name: - Ali Abd Alradi Mohamed Youssef
Date of Birth: - August 02 - 1970
Marital Status: - Married “with 2 Children “
Qualification: - Ain Shams University, Cairo Bachelor of Commerce / Degree: Good
Religion: - Moslem.
Military Service: Performed.
Nationality : Egyptian.
Home address: - 64 Khalid IbnAlwalied Str' - Off Mustafa Hafez Str. Gessr elsuze
Ain Shams al sharkia – Cairo - EGYPT.
Mobil: - ( +201228908292) UAE Mobil ( +971562058855 /+971568889920)
What’s app: (+971562058855 / +971568889920)
E-mail:- alyrady@hotmail.com alyrady@gmail.com
Face Book: - https://www.facebook.com/alyrady
Twitter: - https://twitter.com/aly_abdelrady
Objectives
A challenging position in a well-established organization where I can develop and enhance my
personal skills and contribute at the same time as an efficient member of the organization who
seeking for working in the hospitality career Handling and controlling all department operation and
standard. Asset of Handling and controlling all beach centre department works
• Handling guest complains & requests to ensure there is satisfaction.
• Implement the company standard and train the staff accordingly.
• Control staff attendant sheet and vacation.
• Prepare yearly FFE for recreation after approved from GM.
• Control all recreation department cleanness and operation.
• Handling guest complains and guest requests to ensure there is satisfaction.
• Preparing monthly budget for recreation department.
• Planning for hotel cleanness {pools & beach}.
• Following up about guest towels requests.
• Implement the company standard and train the staff accordingly.
• Control staff attendant sheet and vacation.
• Prepare yearly FFE for recreation after approved from GM.
• Control all recreation department cleanness and operation.

2. Ali Abdel raid
+201228908292
+971568889920
Summary
• I am a diplomatic, friendly and dedicated person who is confident and ambitious communicator with the
willingness to learn and ability to adapt easily to new situations.
• Excellent communications skills relates to all levels of commercial and social contacts.
• My aim is to work within a successful organization playing a crucial role in the success of the company.
• Excellent customer service skills, refined written and oral communication skills.
• Strong leadership qualities, Ability to work well under pressure.
• Flexibility and ability to work on own directive.
• In-depth technical proficiency in Microsoft applications, High level of IT proficiency.
• Strong ability to solve problems - identifies and finds solutions.
• Considerable legal knowledge related to hotel issues, including rental contracts.
• Excellent communication skills - both verbal and written.
• Excellent organization and time management skills, Remarkable interpersonal skills.
• Mathematical skills, excellent listening skills.
• Exceptional ability to work well in a team.
• Uncommon ability to adaptable easily and learn quickly.
• Enviable ability to multi-task, remain calm and professional under stress.
• Exceptional ability to maintain a positive attitude, handle conflict and confrontation.
• Proven ability to establish structure and discipline in a department
• Team oriented and able to work under pressure
• Punctual, confident and hardworking person
• Good customer’s communication & making the customer feel welcome & appreciated,
• received and resolved customers complain
• Developed a reputation as a resource for dealing with travel companies, hotel and worldwide tour
operations solving the difficult, unique, challenging and undocumented situations.
• Fast learning, Understands
Educatian And Additional Training
University of Ain Shams: 09.1990 _ 08.1994
Faculty of Commerce. Bachelors of Business Administration.
Major Field of Study:
Management of Marketing -- Management of Sales – Management of Marketing – Advertising -
Management of Advertising – Public Management
Training Programmers:
09.1995 – Workshop Seminar (Basic First Aid)
08.1996 – Conserve Our Planet Earth. (Hereby Acknowledges. International Coastal & Desert Cleanup.)
06.1997 – Achieving Service Excellence. (Moving From Talk into Action
08.1997 – Team Building & Problem Solving. (Camp in the Wilderness) Recreation Department Workshop.

3. Ali Abdel raid
+201228908292
+971568889920
Career History
Movenpick Hotel & Casino Sharm Sheikh From1994 1998
From: 08.1994 Till 12.1995 as Beach Monitor.
From: 01.1996 Till 09.1998 as Beach Centre Supervisor
Movenpick Golf Hotel Sharm Sheikh from 10.1998 08.2000
From 10.1998 Till 02.1999 AS F&B CASHIER.
From 03.1999 Till 06.1999 AS Swimming Pool Shift leader.
From 07.1999 Till 03.2000 AS Sports Animator.
From 04.2000 Till 10.2000 AS Excursion Co -coordinator.
Sun Sharm Tours from 10.2000 01.2010
FROM 11.2000 Till 12.2002 AS Excursions Representative.
FROM 01.2003 Till 12.2005 AS Excursions Supervisor
FROM 01.2006 Till 12.2009 AS Excursion Asst. Manager
Tiran Tours from 01.2010 01. 2011
As tour leader and sales Representative.
New Age Tourism from 01.2012 Till 06. 2013
As Domestic tourism director
Specific Duties And Responsibilities
Good public relations and promote tourism; directs the Development of all travel and tourism marketing,
including strategic planning.
Represents the Town in negotiations and participates in joint planning sessions to establish
Regional tourism activities; attends domestic and international group tour marketplaces and
Consumer trade shows to generate tourism sales; manages public, media and community Relations.
Directs operations of the Abingdon Convention and Visitors, the Tourist Information Center and Fields.
Supervises assigns and reviews the activities of Department employees; prepares work schedules, selects and
Trains new employees; conducts Ongoing training sessions; directs all administrative matters including
preparation of annual
Candia Excursions Office from 08.2013 Till 12.2014
As Office Manger
Blue Bay Tours
From 01.2015 till 12.2015 as Operation Manger
Desert Gate Tourism
From 01.01.2016 till now as Experience Advisor
Description
Customer Advisors assists customers and provide the necessary information to resolve their
problems. They also handle collection issues, such as late or defaulting on payments. Advisors interact
with clients through different mediums. This may be over the phone, via internet or face to face
interaction.
Advisors work normal office hours, on Six day shifts. Some may work weekend or overtime if required
by their employer. This applies mostly for Customer Advisors who may work for retail outlets, malls,
hotels, or supermarkets. Persons interested in working as part time employees, are likely to find this
option available as well. In some companies, bonuses, or commissions are a part of the salary package.

4. Ali Abdel raid
+201228908292
+971568889920
A Customer Advisors usually performs many of the following tasks:
• Processing forms • Managing customer queries • Handling money transfers • Working with team
members • Guiding clients
Skills
 Languages:
Arabic Mother Tongue
English Excellent
Italian Very good
German Good
Russian Good
Computer :
•Windows, Microsoft Office, internet
•Strong interpersonal & communication skills.
•Professional, cooperative & creative.
•Ability to work under stress.
•Multinational Environment Experience.
• Being professional and responsible
• Being honest and methodical
• Being focused and self motivated
• Being patient and tactful
• Being resilient and persuasive
• Communication and Listening
• Customer relations and service
• Quality assurance
• Team management and teamwork
• Information technology
• Being ambitious
• Further developing skills
Honors and Awards:
Winner of University Football Games 1992.
Winner of University Arts and Culture Festival 1993.
Winner of University 3RD Culture Meeting 1994 from the Universities & Ain Shams University.
Winner of Movenpick Hotel Sports Tournament with the Chess Team.
Winner of Movenpick Hotel Sports Tournament with the Volleyball Team.