Michaela Henshaw is a Consultant, Facilitator and qualified Executive Coach, running her own business as well as working as an Associate for 10Eighty. Prior to this Michaela had a very successful 25-year corporate career where she held Global Director positions across Finance, HR and Transformational Change.
Michaela will share her top level learnings on Resilience, Health and Wellbeing – drawing on both her own experiences, as well as her specialist coaching accreditation in the subject.
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Being Resilient in Turbulent Times
1. B E I N G R E S I L I E N T I N
T U R B U L E N T T I M E S
Vita Safety Risk Directors Forum
Michaela Henshaw
10Eighty
2. W H O A M I ?
W h y a m I s o p a s sion at e a b o u t re sil ien ce, h e alt h
a n d w e l l bein g?
Qualified
Chartered
Accountant
20 years in Retail
ASDA & Tesco
5 years in Insolvency
UK & Australia
Previous recession
11 years
Global Senior
Director
Finance, HR &
Transformation
How did I
stay
resilient?
What were
my
learnings?
Tough environments
Significant accountabilities
Leading and managing complex teams
Multiple countries and cultures
Huge amounts of constant change
More fundamental change
Now run my own business
10Eighty Associate
Consultant, Facilitator, qualified Executive
Coach
Specialist accreditation in Resilience,
Health & Wellbeing
4. I T ’ S S O M U C H M O R E T H A N :
• Coping
• Bouncing back from a setback
5. W H AT I S R E S I L I E N C E ?
A b i l i t y t o a d a p t t o
c h a n g e
• Much more dynamic
• You can have different states of resilience
that will shift
• It’s not inherent
6. • The world is evolving at an ever
increasing pace:
– Technology
– Social media
– Brexit
– 24/7
• To thrive, must embrace the
change
• Resilience, health and wellbeing a
key leadership skill:
– Needs to be role modelled
W H Y I S T H I S I M P O R TA N T
I N B U S I N E S S T O D AY ?
7. T H E P O S I T I V E B U S I N E S S C A S E F O R
R E S I L I E N C E F O C U S
Stress
High resilience -
•46% less perceived stress
•Lowest levels of burnout
Staff
Satisfaction
Low resilience -
•Twice as likely to be absent
from work
•Twice as likely to quit their
job
High resilience -
•4x more likely to be satisfied
at work, and connected with
the brand
Health
Low resilience, twice as
likely to be both -
•Overweight
•Suffer from health issues
requiring hospital
treatment
8.
9. T H E R E S I L I E N C E E N G I N E
INTERNAL
RESOURCES
EXTERNAL
GOAL
FOCUS
ADAPTIVE
CAPACITY
10. ADAPTIVE
CAPACITY
• Physical Energy
• Sleep
• Exercise
• Nutrition
• Emotional Energy
• Support mechanism – perspective
and balance
• Pacing
• Remember the positives
D R I V E R S O F R E S I L I E N C E
11. INTERNAL
RESOURCES
EXTERNAL
GOAL
FOCUS
• Mental Energy
• Belief in a purpose
• Goals aligned to
your purpose
• Reflect and learn
• ‘Can do’ attitude
• Self acceptance
• Balanced attitudes
D R I V E R S O F R E S I L I E N C E
12. Mind-set Shift
Energy Givers
• Need to build an energy surplus
• Simple
• Personal to you
Energy Drainers
• Stop doing
• If must do, do the minimum in the most efficient way
Energy
Givers
Energy
Drainers
T H E E N E R G Y B AT T E R Y
13. Think about 2-3 of your
personal energy givers and
drainers.
Discuss with your Group.
Energy
Givers
Energy
Drainers
T H E E N E R G Y B A T T E R Y
G R O U P E X E R C I S E
14. Declutter the mind
To do list
Leave in another
room
No caffeine after
6pm
Alcohol
Chocolate / cocoa
Tea / coffee
Eat foods to stimulate
serotonin production in
the brain
Turkey / chicken / fish
Avocado / banana
Nuts
S L E E P
Relaxing
nightly
routine
15. E X E R C I S E
• Build into daily routine
• You have to want to do it
• Short bursts
• Park further away
• Walk instead of lifts / escalators
• Coffee / lunch break
• Sit ups, squats, tricep dips, etc.
• Family time
16. N U T R I T I O N
Bread
Do you eat more than
3 slices per day?
Water
Do you drink less than
½ pint per day?
Raw fruit and veg
Does less than 1/3 of
your diet consist of
raw fruit and veg?
Rice and pasta
Do you eat white rice
or pasta rather than
brown / whole-wheat?
17. C H A L L E N G E F O R Y O U
T O TA K E A W AY…
Energy Givers
How are you going to do more
of one of these?
Energy Drainers
Can you reduce one of these, or
stop it altogether?
How are you going to role model
resilience, health and wellbeing?
Editor's Notes
What is the Resilience Dynamic ?
3 main stages
Breakdown - stuck can’t function in any way doesn’t have the resources to operate must rely on the resources of others to support
Break Even – Doing ok not necessarily moving forward will be resistant to change but basically ok. Coping is good if you’re not breaking down. Capacity is lower with no time for learning
Break Through – Manages their resilience almost daily health driven never letting go of the things that give them energy
Deep capacity to learn and take on new things