1. Basic CV template by reed.co.uk
Paul David Hollis
25 Dickson Road, Beaconside, Stafford, Staffs. ST16 3QG
Telephone: 01785 603903 Mobile: 07468461641
E-mail: keeperofgenesis@ntlworld.com
Personal Profile
A highly motivated and enthusiastic team player possessing a good knowledge of test, laboratory and
site working environments. 25+ years experience across the range of current and legacy Protection
Relays and Substation Control Systems. Customer service driven with a 97.2% KPI target achieved
on the National Grid support contract for the past year. Experience of telephone hotline support and
customer inspections. Able to use own initiative and work alone under pressure in order to meet
challenging deadlines and objectives. First class communication and organisational skills with the will
and determination needed to succeed.
Work History
Having started my career within coil winding I was quickly promoted to a machine setter.
The opportunity arose to transfer roles to the Protection Relay Test department where I spent many
years working nightshift. I trained through all test departments, working on 1
st
Generation,
Electromechanical, Hinged Armature, Static Midos and Distance relays. I was promoted to Staff
Tester and eventually took on responsibilities supervising a small nightshift team. In 2007 I joined the
PDSA department, delivering maintenance contracts for National Grid and key Industrial contracts. I
spent a few years working for the DCS team delivering new projects and upgrades before being
drafted back to the PDSA where I trained on programming database configurators. During this period
I implemented a stock database and system workflow process, along with project managing the new
PDSA stockroom and laboratory area. I was further able to expand my skill set by leading a site
refurbishment project for a SCS tap changer control on an existing National Grid site.
Key Skills
• Skills acquired while studying for a distance learning degree : Excellent time management
skills, self-discipline, determination and a willingness to learn
• Meeting deadlines while working under pressure
• Customer Service Skills
• Supervision skills
• Proficiency in areas of Microsoft Office and Lotus Notes
• Managing stock systems, obsolescence of stock and ordering
• Excellent communication skills, both written and verbal
• The ability to work effectively in team environments
• Lone working experience in shifts and on site including problem solving under own resources
• Experience of safe, live voltage working, Alstom Safety Rules AP18, AP19 and LOTO for both
site and laboratory environments. Was a National Grid Competent Person for several years.
Employment History
2007 – Present Alstom Grid, Stafford DCS Engineer
• Responsible for the maintenance and support of Digital Control Systems installed at various
National Grid sites across the UK.
• Developed and implemented the stock control, obsolescence and quality systems for all site
stock solutions.
• Customer support including telephone support hotline to assist in providing solutions to clear
site problems.
• Report writing in line with company quality focus programme, to ensure all areas of customer
satisfaction are addressed and to take corrective action when the source of any deviation
from required standards is identified.
• Programming the DCS configurator and PTE editor to produce databases in line with Facility
Schedules. Carry out diagnostic and correctional requests to current databases. Supporting
the site services Engineers involvement on relays, site equipment and SCS’s.
2. Basic CV template by reed.co.uk
2002 – 2007 Alstom, Stafford Fire & Security Officer
• Loss prevention of all situations involving client site
• Responsibility to make decisions regarding action to be taken in emergency situations.
• Reporting of incidents including written reports in evidence of emergency situations.
• First aid and fire duties which include the test and maintenance of all site systems.
• Undertaking Health and Safety Inductions and documentation.
• Updating of site databases.
1989 – 2002 Alstom P&C Ltd, Stafford Staff Tester
• Testing and fault finding on Relays across the companies full product line.
• Duties to supervise and train other staff on product ranges, including fault finding.
• Perform customer inspections and written reports across a range of the company’s products
• Evaluation and implementation of quality procedures for new systems and products.
1988 – 1989 GEC Measurements Ltd, Stafford Coil Winder / Setter
• The setting up and wiring of manual and automated coil winding machines.
• Miniature transformer building, in line with company specifications.
• Training and supervision of other coil winding operators and maintenance of all machinery.
Additional Training
St John Ambulance, Stafford Emergency First Aid at Work
Areva, Stafford Performance Management Training
Business Safety Systems Risk Assessment Process & Procedure Training
Sterling Power Substation Switching – Safety Systems
ALSTOM Safety Rules AP18 and AP19
Substation Entry Course
Education
The Open University Undergraduate Certificate in Health and Social Care
2005-2006 K100 Understanding Health and Social Care
The Open University Undergraduate Certificate in Social Sciences
2003-2005 DD121 & DD122 Introduction to Social Sciences
Y151 Social Science Certificate
Stafford College BTEC (ONC) Level 2 Engineering
1991-1993
Stafford College City & Guilds 620 Engineering
1986-1988
Rising Brook High School 9 ‘O’ Level Passes
1983-1986
Hobbies & Interests
I enjoy camping with the family, playing bass guitar and attending dog shows.
References
References are available upon request.