1. Michael J. Herring
2 Caruso Court
Thiells, New York 10984
Phone: (845) 709-1919
Mherring25@gmail.com
Summary of Qualifications:
 Over 8 years of experience in management and supervision.
 Reputation for excellence and high quality service to clients.
 Strong interpersonal and communication skills.
 Remain calm and work well under demanding conditions.
 Well organized and focused in coordinating projects.
 Sharp, quick learner; willing to get involved.
 Strength in analyzing, researching, organizing, and problem solving.
Education:
Rockland Community College
Associate Degree in Humanities and Social Science, 2006
Employment:
ARC of Rockland Direct Care Provider 2013 – Present
 Assists in the operations of the program, provides support to the clients, supervises client activities
 Administer prescribed medications
 Maintains reports on the services provided to the participants
 Preparing records on the development goals of the participants
 Ensure development and training of the participant on the assigned activities which may include health
maintenance, self-sufficiency, daily living activities, vocational skills and community integration
Office Depot Lead Project Coordinator 2011-2013
 Took and produced customer orders, giving pricing information and performed consultative selling to
customers.
 Provided customer service, including anticipating customer needs, suggesting alternatives and problem
solving
 Ensured quality during and after production process
Fed Ex Lead Project Coordinator 2007-2011
 Responsible for coordination of all shipping related services and activates to include assemble of parcels
with appropriate wrapping and insulation for shipping
 Ensured communication among shifts and assist operation management with schedule writing and
recruiting efforts
 Assisted in the training of center team members
Computer Skills:
Microsoft word, excel, access, outlook calendar, publisher, adobe photoshop