1. Michael Ng
0467 718 070 or 0413 346 186  Unit 14/9 – Myrtle Road, Botany, NSW 2019  mickng74@gmail.com
OPERATIONS MANAGER
Cross-functional Expertise & Cross-country Experience
GROWTH | TEAM & BUSINESS PERFORMANCE | QUALITY OUTPUTS | NEGOTIATION
_________________________________________________________________________________________
Progressive executive leader, operational strategist, and trusted advisor with a diversity of skills and
experiences and a record of project completion and sound budget efficiency in complex settings demanding keen
business acumen. Driver for operational and financial efficiency who establishes core metrics that optimises
team performance and maximizes expected deliverables. Articulates the nebulous into clear logic to develop
comprehensible solutions.
Experience working and living in the NT, NSW, China & Southeast Asia.
Strong administration, strategic planning, & senior leadership highlights include:
 Strategic and operational planning
 Developing enduring networks & stakeholder
engagement
 Business solutions through budget mapping
 Productivity improvement strategies
 Extensive quarantine enforcement &
compliance background
 Ability to interpret and administer a wide range
of legislation to ensure regulatory compliance
 Quarantine specialist & risk control expert
 Root cause analysis & risk assessments
 Successfully project managed international
national and state-wide quarantine projects
 Able to build organisational capacity
 Leader with strong team development skills
 Policy development
 Contemporary financial mapping & HR
management
Education
 Diploma – Financial Markets
 Project Management – Certified Associate
 Certificate – Port Facility Security Officer
 Certificate - Fundamentals of Supervision
 Working towards an undergraduate degree in Project Management
Michael NG 1

2. Professional History
JKC-LNG Australia Pty Ltd, (Kellogg, Brown & Root) Darwin 09/2014 to date
Quarantine Operations Manager – Corporate Quarantine
Selected by new joint-venture partnership to take quarantine reins for five discrete sites based on proven
leadership strengths in handling establishment due diligence. Took pivotal advisory role in all quarantine
regulatory compliance and risk identification and key start-up meetings with Subcontractors. Direct financial
control, accounting and reporting as well as sign-off for payment of external quarantine provider.
Key results to date:
 Ensure all Sub-contractors pre-mobilisation quarantine response plans and risk assessments meet the
company’s strict health, safety, environment and quarantine requirements by comprehensively reviewing all
documents and practices they present.
 Enforcement of JKC-LNG Australia’s zero-tolerance workplace violence policy on the Module Offloading
Facility (basically an international port facility) and reported any breaches to Security Manager.
 Represent JKC and actively participated in all MOF safety activities and exercises – which are regular
simulated, oil spill and bio-security simulations in Darwin Harbour.
 Provide leadership, guidance and management of 35 Subcontractor Quarantine staff to ensure all
quarantine and environment response objectives were met – conversely, JKC Quarantine and Environment
Response (I was the auditee) audited annually by Client (INPEX) with no no-conformance reports.
 Supervised and managed external quarantine provider (SDV Shipping Agents), approximately 20 personnel
in two discrete locations – the JKC Module Offloading Facility and Darwin Port.
 Approved financial delegation from JKC Australia LNG Pty Ltd to approve quarantine capital spending on
works and materials up to $3M.
 Provide expert risk analysis to Company Directors in Japan in relation to any vulnerability and consequence
due to risk/potential risk to Company in terms of incoming modules and break-bulk cargo.
 Provided expert advice and briefings, in terms of, risk treatment and quarantine and emergency response
imperatives to project Directors in Japan.
 Key point of contact for engagement with key stakeholders such as Department of Infrastructure and
Regional Development (transport security), Federal and NT Police, Border Force (Customs), Immigration
and Department of Agriculture, NT Primary Industries and Darwin Port Corporation.
 Responsible for the quarantine security of the MOF Port Facility as well as drafting and gaining
Commonwealth approval of the final Bio-security Management Plan in accordance with international and
national legislation.
JKC-LNG Pty Ltd (Kellogg, Brown & Root) – Qingdao, China 11/2012 to 09/2014
Quarantine Operations Manager – Advisor to Project Director’s in China and Japan
Brought in to salvage the quarantine program area, which had totally collapsed. Repeatedly given far-reaching
authority to take role of developing quarantine area to Australian standards, carrying out ‘best practice’ bio-
security inspections and surveillance of all modules, equipment and break-bulk cargo bound for Australian
waters.
Michael NG 2

3. Given total responsibility to reinvigorate the Bio-security Program area of the Company through strategic
community and stakeholder engagement, working closely with peak compliance and Chinese and Australian
regulatory bodies as well as Shipping Agents, ship Master’s and crew.
Key results:
 Provided expert technical advice to Project Directors in Japan and Client (INPEX) in terms of all bio-security
requirements for Australian International Ports, and accordance with Australia’s strict quarantine
requirements.
 Built confidence level amongst module and equipment supply organisations, serving as primary point of
contact and presenting JKC Australia Pty Ltd’s profile to potential partners so that our work could be
validated for other inspection streams.
 Worked closely with Executive Management, companies and regulatory agencies to gain ‘buy-in’ of project
deliverables through community consultation, participation and ongoing feedback.
 Charged with the responsibility to manage all funding related to the bio-security program and to develop
business continuity plans and to write business plans to ensure delivery of project modules and equipment
to Australia.
 Facilitated recognised national quarantine ‘best practice’ workshops by demonstrating success of consistent
positive quarantine practices to ensure Project deliverables.
 Established business continuity plans for the Company, particularly around infestation mitigation and
recovery.
 Established strong stakeholder relationships and develop a quarantine inspection framework.
 Developed and initiated a ‘best practice’ quarantine organisational culture for the Company across 3 domain
levels - organisation, systems and practitioner.
 Negotiated the successful rollout of National Australian Quarantine Inspection Standards for two discrete
sites in Australian waters (Darwin JKC MOF and the Darwin Port Corporation’s Custom quarantine holding
yards as well as with Shipping Agents such as SDV.
 Streamlined systems to ensure high quality reporting and service delivery were met to Australia’s high
standards.
 Provided weekly progress briefings as Australia’s Bio-Security Lead.
 Represented JKC Australia Pty Ltd at monthly joint agencies operational meetings.
DEPARTMENT OF AGRICULTURE, SYDNEY. 4/2003 to 10/2012
SENIOR QUARANTINE OFFICER & DETECTOR DOG HANDLER
Took operational and strategic role, exerting influence and accountability through restructuring of the
reporting regime for the day-to-day quarantine operations in response to bio-security compliance
breaches at domestic and international ports and airports.
 Instrumental in negotiating a tighter reporting regime with heads of departments within Department of
Agriculture to ensure compliance with strict reporting requirements of the Commonwealth in line with their
Michael NG 3

4. key deliverables. Positioned the Department of Agriculture in advantageous role as key driver of the
development of pivotal policy in terms of bio-security inspections and workforce development.
 Developed system to measure inspection objectives within three domains, organisational, systems and
practitioner and identified pinch points where the established quarantine inspection practices might stall.
 Worked closely with Regulatory Compliance agencies to the NSW Government to gain a ‘picture’ of what
bio-security service delivery should look like.
 Established the NSW Department of Agriculture’s Dog Unit to address the disparity in quarantine outcomes
in partnership with external consultancy group.
 Met regularly with Organisation’s Executive Management Team to provide expert advice around the
administration and interpretation of Australian legislation, developed protocols and identified potential areas
of risk.
 Standardised the department’s reporting system and drove the process, which enabled aggressive
Partnership Agreement timeframes, strict reporting regimes and outcomes to be met including the finalising
of a large backlog of uncompleted inspection reports.
REFEREES – contact details provided at interview.
Mike Webb – MOF Operations Manager, Darwin, JKC Australia Pty Ltd
Ted Dean – Business & Operations Director, Sunrise Health Services.
_________________________________________________________________________________________
Michael NG 4