1. A leading specialist in Business Continuity and Disaster Recovery, expertly operating in corporate /
government sectors.
Summary
I have solid experience in Service Continuity Management (SCM), Disaster Recovery (DR), Business
Continuity Planning (BCP), Risk Resilience and Project Management with excellent operations skills in
banking and financial processes, retail, telecommunications and large government processes.
I have implemented frameworks and tested BCP and IT DR plans from ground-up to ensure they align with
Business Continuity Management, and successfully implemented Plans for a number of large organisations
such as Gold Coast Council, Bank of Bendigo, AXA, Optus, Kiwibank within Australia, USA, Europe and
New Zealand. In my current role I lead four experienced consultants to initiate, implement and test the entire
DRP, BCP and Service Management. I am accountable for implementing and testing all Tier 1 and 2 critical
applications and systems and facilitating critical incident drills and awareness programs, with the Crisis
Management Teams, and reporting to executive.
I actively managed the 2011 and 2012 Christchurch Earthquake’s that had a significant impact on Kiwibank
(New Zealand), successfully constructing, implementing and testing recovery plans, supporting all potential
disaster impacting an organisation. I also managed the G20 summit agitation and H1N1 pandemic that
caused severe disruption to organisations within Australia. This necessitated the relocation of staff to
alternate sites that I personally project-managed, implemented and tested in conjunction with Interactive,
AXA Tech and WIPRO; BCP vendors.
I possess an excellent repertoire of business skills and broad knowledge on a wide range of BCP & DR
processes in different industries including banking and finance, retail, manufacturing and
telecommunications. I have good knowledge in Vendor Management, Procurement Processes, Contact
Centre and Data Centre Management.
My aim now is to re-establish my presence back in Australia, achieving the highest level of Disaster
Recovery and Business Continuity Planning in a long term rewarding position, where I can build a strong and
capable team that will add value to an organisation with a clear vision to high level recovery capability
including training.
Skills and Expertise
We've listed your skills and expertise to add to your profile. (There is a limit of 50 skills that can be listed.)
This helps recruiters search for you by these keywords.
Risk management
Process improvement
Project management
Interpersonal
Organisational skills
Presentation skills
Negotiation
Mentoring
Time management
Detail focussed
Leadership
Management
Analytical,
Problem solving
Conflict resolution
Written and verbal communication
Business continuity
Disaster recovery processes
Motivating large teams
Teamwork and individual work

2. ITSCM functions
ITIL framework knowledge
MVS mainframe application support
MS Office, including MS Project
Hindi and English languages
Experience
IT DISASTER RECOVERY AND BUSINESS CONTINUITY PLANNING MANAGER – HINDUSTAN
AERONAUTICAL LTD (AUG 2014 – PRESENT)
I manage a team of four experienced consultants to imitate, implement and test Disaster Recovery Process
and Business Continuity plans and Service Management,. Including testing for all Tier 1 and 2 critical
applications and systems and facilitating crisis rehearsals and awareness programs, with the Crisis
Management Teams in USA and India
BUSINESS CONTINUITY AND DISASTER RECOVERY MANAGER – GOLD COAST CITY (AUG 2014)
I managed the strategic disaster recovery project for GCC, including all disaster recovery and business
continuity processes across the organisation. I developed, and tested plans for relocating core Businesses in
the event of a major disaster. .
I was part of the Gold Coast Council Crisis Management Team and provided periodical updates to the Execs
/ Mayor’s Office. I collaborated with local government agencies to ensure proper compliance and services in
the event of a disaster. I conducted awareness presentations to business units, major process owners and
business partners.
BUSINESS CONTINUITY AND DISASTER RECOVERY MANAGER – BENDIGO AND ADELAIDE BANK
(2012 – 2013)
I developed, tested and implemented business continuity and disaster recovery plans, managing major
projects to build recovery capability of core banking processes with the Crisis Management Team, and
established policies to address organisational risks. I worked with Business/IT teams to establish plans and
facilitating annual crisis management exercises and liaised with the RBA and APRA service providers for
provisioning of ITSCM services. I conducted awareness presentations and dealt with all major audit issues.
I tested and documented BCP policies and procedures to ensure Reserve Bank compliance and
implemented/tested complex Basel 2 processes for major disasters potentially impacting organisation and
trained staff accordingly.
BUSINESS CONTINUITY AND DISASTER RECOVERY MANAGER – KIWIBANK, NZ (2009 – 2012)
I developed, tested and implemented business continuity and disaster recovery management plans,
including managing Programme Bella, relocating major Kiwibank processes from Wellington to Auckland.
Systems including Ultrack, TMS, ATM, middleware, treasury and other complex banking and financial
applications.
I managed the Crisis Management Team during events such as Christchurch earthquake’s that, significantly
impacted staff and business processes, and documenting major review for presenting to Board. I established
relevant policies addressing organisational risks and worked with Business and IT teams to establish IT DR
and BCP plans, and facilitated annual crisis management exercises. I liaised between Reserve Bank of New
Zealand and national/global service providers to provide ITSCM services based on (BS–1 and BS-11
standards).
I conducted awareness presentations and presented major audit issues (internal and KPMG) to Board Audit
Compliance Committee, implementing cost saving strategies around major applications and processes. I
established and tested DR/BCP recovery from the Wellington production to Auckland BCP site, and provided

3. updates to the executive team and Bella SC Steering committee.
I was awarded for managing the impact to Kiwibank due to Christchurch Earthquake.
PROJECT/BUSINESS CONTINUITY MANAGER – BANK NATIONALE PARIBAS (BNP) IS/SVC
MANAGEMENT, AUSTRALIA (2008 – 2009)
I developed, tested and implemented BCP plans for critical business systems such as Hiportfolio, pControl,
Trade flow, Bloomberg, PeopleSoft, SAP and other banking/financial applications, including creating
DR/BCP policies, plans, processes and crisis management exercises.
I provided consultancy and strategic direction to all business within the organisation, and liaised between the
Bank and service providers (national and global) for provisioning of ITSCM services. I worked with the BCM
Manager to ensure compliance of critical application recovery, and identified risks and exposures and
presenting gap analysis and findings to management/ internal audit. I tested annual BCP processes to
ensure APRA compliance. I project managed, embedded and tested complex processes for all Tier 1 and 2
systems, for BNP Paribas Australia and BNP European sites, at whilst implementing cost-effective DR/BCP
strategies for major applications and processes.
I received a Recognition Award for Project Managing and Implementing DR/BCP processes for BNP Paribas
SENIOR ITSCM AND BCP MANAGER (IT SERVICES) – AXA, AUSTRALIA AND NZ (2005 – 2008)
I led a successful team in providing business continuity management processes and training, and tested
strategic BC/DR plans to interface with relevant stakeholders. I developed and tested BCP plans for major
BCP Sites located within Australia, New Zealand, USA and Asia, liaising with national and European service
providers for provisioning of ITSCM services. I established procedures and strategies Tier 1 and 2 systems
and applications and conducted Impact Analysis to prioritise business services, applications and recovery
timeframes.
I followed up on audit findings assigning to ITS groups as a result of BCP testing, and conducted research
and analysis of global SCM processes, applying new methodologies. I also conducted random enterprise-
wide testing for critical products, applications and platforms, and managed new BCP strategies for SUMMIT,
NORTH, Compass, CLAS and SAP. I implemented and tested LAN environment AXA Global and State
Street and consolidated DR/BCP sites across North America, Europe and Australia
I developed and tested complex applications, producing significant to the organisation..
SENIOR DRP AND BCP MANAGER - OPTUS TELECOMMUNICATIONS (IT SERVICES, SYDNEY
AUSTRALIA (2002 – 2005)
I worked closely with the Risk Management and Internal Audit teams to develop, establish and test disaster
recovery plans for infrastructure services and applications, including procedures and strategies for critical
billing and Telco systems. I conducted Business Impact Analysis for services, applications and recovery
timeframes and followed up on audit findings assigned to ITS groups. I conducted research and analysis of
global industry processes and applied new methodologies. I identified risks and exposures and presented
findings to management and internal audit, and provided presentations and awareness programs.
I conducted six-monthly testing for critical products, applications and platforms, and updated management. I
facilitated random BCP practice scenarios involving IT recovery, crisis management and executive. I
established policies .and processes for Tier 1 and 2 applications and a established disaster recovery kit on
the Optus Intranet site. I developed and tested *CASS, Arbor, CRM, SAP, PeopleSoft, FOCUS, XAACT
(military satellite process) and other Oracle based applications. I was also part of the project team for
consolidating three Production Data Centres, saving around $3 million per annum.
I was awarded for successfully implementing and testing, (end-to-end) BCP processes for critical Optus
Billing systems. (Cost-savings of $1 million annually).

4. SENIOR DRP ANALYST / CONSULTANT COLES MYER LTD – INFORMATION TECHNOLOGY,
MELBOURNE AUSTRALIA (1996 – 2002)
I worked with Risk Management and Internal Audit to provide DRP/BCP processes and managed a team to
develop and test recovery plans for infrastructure services (platforms and application) within CM. I also
reviewed strategies for critical processes and identified unacceptable risks/exposures. I conducted an Impact
Analysis to determine business services, applications, recovery timeframe priorities, and undertook research
and analysis of global DRP industry processes and applying new methodologies. I also provided
presentations and awareness programs and facilitated DRP practice scenario involving IT recovery teams
Crisis Management and Executive. I established new DRP strategies, developing and testing a vast number
of critical IBM -Mainframe and UNIX Systems /applications, reducing costs of around $1 million per annum,
and consolidated ‘Production Mainframes’; testing/implementing DR and BCP processes under budget
around $300,000.
I was awarded for implementing and testing DR processes for major distribution centres and warehouses
within Coles Myer Ltd – familiar with DALLAS, Equinox and MARC systems, and for implementing/testing
end-to-end DRP processes for Liquorland and Coles Supermarkets (cost-savings of $1.2 million annually)
OS/390 – PRODUCT SUPPORT TEAM LEADER / SNR CONSULTANT AT CML – IBM (1994 – 1996)
I managed a dedicated technical team to support and implement new automated processes, and provided
ongoing progress reviews on team performance to management. I supported third-party products (CA-7, CA
Spool, $AVRS, Control-d, Jobscan, Changeman, Hipercache), and provided consultancy on testing of all
brands in order to best utilise products, with available interfaces. I established DRP procedures and
strategies for products and conducting six-monthly business testing.
Education
The education details for LinkedIn are the same as your resume.
Master of Computer Science
Swinburne University
Melbourne, Australia
1996
Master of Science
Monash University
Melbourne, Australia
1993
Bachelor of Science
Monash University
Melbourne, Australia
1990
Interests
We've added in your interests. Feel free to elaborate on them further if you wish. (1,000 character limit.)
Fishing, Travel, Woodcraft and organising special events for local schools and welfare communities
including India and USA