Personal Development

1. Emotional Intelligence
Report by: Bea Angela Carpio, Steven Bruce Manuel, and Zyra Sheen Berce

2. Emotions
These are what you feel
on the inside when
things are happening.
Also known as feelings.

3. What is
Emotional
Intelligence?
• This is the ability to understand, use, and manage
our emotions.
• Compared to one’s IQ (Intelligent Quotient),
having high Emotional Intelligence—or EQ—
means you are suited and knowledgeable in social
and emotional situations.
• One way to think about EQ is being people-smart.

4. Improving
Your EQ
1. Be aware or recognize what you’re feeling and
certain moods you may have.
2. Understand how others feel— have some
empathy.
3. Control or learn to manage your reactions
towards certain things.

5. Different
Types of
Emotions
1. Fear – feeling of dread or apprehension.
2. Anger – feeling mad with a person, act, or idea.
3. Shame – feeling of embarrassment or humiliation after doing
something wrong.
4. Confidence – self-assurance of one’s own self or abilities.
5. Confusion – lack of understanding; uncertainty.
6. Misery – a state of great unhappiness and emotional distress.
7. Embarrassment – self-consciousness, shame, or awkwardness.
8. Energetic – full of energy.
9. Excitement – feeling of great enthusiasm and eagerness.
10. Delight – great joy or pleasure.
11. Jealousy – feelings of insecurity, fear, or a sense of coveting.
12. Loneliness – sadness because one has no friends or company.
13. Proud – feeling of pride or satisfaction with yourself.
14. Relaxed – at ease and without worry.
15. Stress – physical or emotional tension.

6. Types of Emotional
Responses

7. Passive
Response
• Usually submissive or non-responding to hurtful
or anger-inducing situations.
• Can usually be used by others to violate your
rights.
• Sometimes, this can be the most appropriate
response.

8. Aggressive Response
• Never in your best interest.
• Can lead to increased and unnecessary
conflict.

9. Assertive Response
• Ask for what you want or say what you feel in an
honest and respectful way that does not infringe
on another person’s rights or put the individual
down.
• Almost always the best response since it is your
best chance of getting what you want without
offending other people .