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Michael C. Bennett
1211 Birch Haven Circle * Monona, WI 53716
(608) 220-4550 * runcurl@yahoo.com
Technical Skills
Set up and administered over 200 medical personnel user accounts in an Army Field Hospital
unit’s systems network
Installed, configured and administered Windows Desktop Operating Systems
Configured and administered Windows Server 2012 including Windows Active Directory
Troubleshot, repaired, and maintained PCs
Troubleshot and repaired various medical equipment
Repaired and maintained U.S. Navy navigation, radar and communication systems
Re-imaged computers with the updated software
Professional Experience
Dept. of Veteran’s Affairs, North Central Consolidated Patients Accounts Center 2005- 2015
Financial Accounts Specialist
Reviewed health insurance company explanation of benefits for appropriateness of denials
Applied customer service skills in dealing with dissatisfied veterans
Followed up on active accounts and resolved issues with payers; approximately 13,000 claims
per year
Humana 1999-2005
Claims Processor
Responsible for managing and processing insurance claims and sales applications
Used customer service experience to address complaints of irate customers
Thoroughly reviewed and validated information on all medical claims received, approximately
10,000 claims per year
UW Hospital 1993-1999
Biomedical Engineering
Troubleshot and repaired critical medical equipment
Communicated and coordinated with medical staff to provide maintenance of patient monitors
U.S. Navy Active and Reserves (Retired) 1986-2005
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Attached to field hospital unit as an Electronics Technician while in Reserves
Completed tour of duty on a fast attack submarine as an Electronics Technician
Deployed to Kuwait as Network Systems Administrator while in Reserves
Managed and supervised junior personnel with daily work assignments
Performed evaluations of personnel within department
Michael C. Bennett
Education
Madison College, Madison, WI – A.S., IT-Systems Administrator; Graduation: Spring/2017
Edgewood College, Madison, WI – B.A., Business 1994 – 1997
Madison Area Technical College – A.S., Electronics Technology 1992 – 1994
U.S Marine Corps and U.S. Navy 1983 - 1986
