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2/2015 – 8/2015 University of Washington Seattle, WA
Biomedical Electronics Technician – As a technician at the University
of Washington, supported various laboratories, clinics, and hospitals run
by the University and UW Medicine network of healthcare providers.
Responded to service calls and interfaced with customers on a daily
basis to coordinate equipment service. Communicated repair and labor
costs, updated owners on equipment status, and made recommendations
and judgment calls based on given circumstances and conditions.
Tracked labor time throughout the work day in TMA Systems
Maintenance Management Software program. Created Service Orders in
TMA that detailed service performed, time spent, and parts ordered.
Performed Human Subjects Review Evaluations and Electrical Safety
Tests for customers performing studies with equipment that had the risk
of delivering an electrical current through the patient. Performed
electrical safety tests on patient care and non-patient care equipment.
Soldered equipment, rewired electrical cables, used heat shrink, and had
to problem solve equipment repairs where buying new parts was not
economical. Managed appointments and time daily, while keeping
commitments. Drove a State vehicle to support satellite healthcare
facilities. Followed traffic laws and treated the State vehicle with proper
respect. Researched equipment, including, but not limited to, service
manuals, parts catalogs/lists, parts cost, and service options.
Continuously offered and/or agreed to help out with equipment service
to maintain compliance or assist fellow colleagues in achieving set goals
or commitments. Purchased parts or paid for service of equipment with a
State issued credit card. Recorded all purchases and managed receipts
and invoices for reconciliation purposes. Verified all charges made to
the credit card. Was often exposed to patient care environments, and was
around patients on a daily basis. Adhered to Federal, State, and Local
laws governing the rights of patients and respected the patients privacy
while in their presence. Troubleshot various laboratory equipment, down
to component level on occasion. Inspected endoscopes for failures and
coordinated service shipments. Created flowcharts and documents for
preventative maintenance procedures on endoscopes and other medical
equipment. Inventoried hard copy manuals and managed electronic
service manuals on a shared network drive. Reviewed and updated
preventive maintenance procedures used by junior, intermediate, and
senior technicians. Received positive feedback from co-workers on
enthusiasm to learn and ability to carry-out technical and non-technical
tasks. Was commended by staff, non-staff, and colleagues for excellent
customer service and professionalism.