1. Micah Spencer
19 Wilde Place
London
SW18 3NS
Contact Number: 079-4332-2204
Email Address: micahspencer101@gmail.com
Personal Statement
I am a well organised, hardworking individual with a can do attitude, seeking a permanent or
temporary employment opportunity. I have experience in Customer Services, Sales,
Administration and Management alongside being fully computer literate. I flourish as being
part of a team, and can work to the guidelines of superiors with little oversight.
Key Skills
• Excellent Customer Service
• Flexible and adaptable
• Confident
• Excellent communication and listening skills
• Effective interpersonal skills
• Cash handling
• I.T. proficient: word, excel, power point, publisher and internet
• Great understanding of health and fitness
• Managerial Experience in various Situations
Employment History
April 2015 – Current Day Carphone Warehouse Assistant Manager
- Managing a team of 13 Sales
Consultants in a Band 1 Store
which does 40% of the Regions
Sales Target with the highest
footfall in that Region
- Training Sales Consultants
- Recruitment
- Conference Calls
- Managers Meetings
- Serial and Non-serialised Audits
- Banking
- Property Maintenance
- World Class Customer Service
Maintenance
- IT Maintenance
- Acting General Manager (whilst
GM is off or on Holiday)
- Liaising with Regional Manager
- Liaising with CPW Directors
during store visits

2. November 2014–April 2015 Carphone Warehouse Business to Business Executive
(Sales Consultant)
- Negotiating legally binding Phone
or Broadband contracts for one
business party (Carphone
warehouse) on behalf of
telecommunication networks (02,
Vodafone, EE) to the relevant or
interested clientele on the high
street.
- Cash handling
- Approaching Customers on the
shop floor
- E-Learning
September2013 – May 2014 Mediation Clinic Voluntary
- Mediation
- Negotiation
- Providing Legal aid (Letters of
advice)
June 2013 – July 2014 ECE: People to People Delegation Manager
-Responsible for the safety of 32
American students on a journey
across the UK
- (Admin work) In charge of all
Bookings/appointments/Activities
- Project Management: organisation
and execution of the programme

3. Education and Qualifications
2011 – 2014
Canterbury Christ Church University
BSc (hons) in Business Studies and Legal Studies (Qualifying law degree)
2.1
2008-2010 Richmond Upon Thames College
AS LEVEL
Psychology C
Philosophy C
Law C
A Levels
English Language C Applied Business Single B
EPQ B
2003-2008 John Paul II (Roman Catholic) School
GCSE
English Language A Maths C
Double Award Science CB ICT A
RE C History B
BTEC
P.E CC Business BB
Hobbies and Interests
Gym/ Private personal trainer
Canterbury Vineyard Football Team
Greenhouse Basketball Team
References
Available on request