13. PLACE.
Located at crowded places.
34000 outlets in 100 countries.
Seats,couches are comfortable.
Usually seen in shopping malls.
Nice music is played at the back.
16. • Operational Practice through ( C.H.A.M.P .S.) :
• C : Cleanliness
• H : Hospitality
• A : Accuracy
• M : Maintenance
• P : Product Quality
• S : Speed