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Presented By:
Raja Muhammad Noman
Form of information voice signals, image signals such as texts,
graphics, gestures, etc.
Media telephones, letters, memorandums, electronic
devices, etc.
The person sending the information is called the sender. The
person(s) who receive(s) it is/are called the receiver(s). The sender
first converts an idea into meaningful information.
The following table shows some examples of the
form of information and media:
One-way Communication
Consider the case where a prospective buyer faxes an enquiry
letter to a seller requesting the price of some goods. The
components of this one-way communication process are:
•the prospective buyer (sender)
•the seller (receiver)
•a request for the price of goods (information)
•text (form of information)
•fax (medium)
In a two-way communication, the receiver sends feedback, i.e.
responding information, to the sender. On receiving the
feedback from the receiver, the sender may send further
information to the receiver
Two-way Communication
Two-way Communication with Noises
Directions of Communication within an
Organization
Channels refer to the forms of communication, e.g. written and oral
communication.
Media are the means for carrying the information, e.g. letters and
memorandums.
represents channels.
represents media.
 Business communication
 Business communication
 Business communication
 Business communication
 Business communication
 Business communication
 Business communication
 Business communication
 Business communication
 Business communication

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Business communication

  • 2.
  • 3.
  • 4.
  • 5. Form of information voice signals, image signals such as texts, graphics, gestures, etc. Media telephones, letters, memorandums, electronic devices, etc. The person sending the information is called the sender. The person(s) who receive(s) it is/are called the receiver(s). The sender first converts an idea into meaningful information. The following table shows some examples of the form of information and media: One-way Communication
  • 6. Consider the case where a prospective buyer faxes an enquiry letter to a seller requesting the price of some goods. The components of this one-way communication process are: •the prospective buyer (sender) •the seller (receiver) •a request for the price of goods (information) •text (form of information) •fax (medium) In a two-way communication, the receiver sends feedback, i.e. responding information, to the sender. On receiving the feedback from the receiver, the sender may send further information to the receiver
  • 8.
  • 10.
  • 11.
  • 12.
  • 13.
  • 14.
  • 15.
  • 16. Directions of Communication within an Organization
  • 17. Channels refer to the forms of communication, e.g. written and oral communication. Media are the means for carrying the information, e.g. letters and memorandums.