1. MEREDITH AGRESTA
90 West 42nd
Street  Bayonne, NJ 07002
201-360-7282  meredithagresta@gmail.com
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EDUCATION
De Sales University – Center Valley, PA
Bachelor of Arts in TV/Film, May 2012
EXPERIENCE
American Stone Collection - Bayonne, NJ
Customer Service Specialist, April 2015 – January 2016
 Daily interaction with customers for potential sales via in-person, telephone, and email.
 Organized and coordinated with the customers the shipments of their stone purchases and delivery to
their residences or fabricator’s place of business for final installation.
 Routinely updated the company’s accounts receivable database for payments from fabricators and
clients, in addition to updating the inventory system for purchases, shipment tracking, and back-
orders.
 Assisted the “Project Team” in creating advertising literature for in-store displays.
 Documented customer experiences and interests in specific product categories through follow-up
phone conversations.
 Assisted office management as receptionist.
BCB Community Bank - Bayonne, NJ
Customer Care Specialist, August 2013– March 2015
 Fulfilled daily quota of satisfactory customer interactions via telephone by giving detailed,
personalized, and polite service to ensure customer retention.
 Daily research into customer issues, as well as trouble shooting techniques, on topics such as checking
and debit card malfunctions, and errors in accountings of personal accounts.
 Maintained up to date knowledge of the bank’s policies regarding payments, account changes, and
software updates.
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Grassroot Films– Brooklyn, NY
Media Intern, September 2012 – December 2012
 Identified and communicated with similar sized film companies to openly network and undertake new
projects to expand the company’s reputation.
 Weekly research and memos on available and developing technology to ensure the company’s
operating procedures and equipment were up-to-date.
 Daily updates to the company’s asset logs for what equipment was both needed and actually being
used on projects, as well as daily updates to the company’s Facebook and Twitter pages.
BCB Community Bank – Bayonne, NJ
Bank Teller, July 2012 – August 2013
 Handled monetary transactions between the bank and walk in’ customers.
 Accounted for all cash activity at the start and end of each day.
TECHNICAL PROFICIENCIES
 MS Office Tools, Adobe Premier, ProTools, Final Cut Pro4, AVID, Movie Magic Budgeting and
Scheduling, Arriflex 165 and Sony digital cameras, Studio Floor Camera, CoreShare, FIS Bankway,
Metevante and Aegis Customize.
INTERESTS
 Writing Poetry
 Hiking