Megan Starostecki has worked as a Shift Supervisor at Starbucks since 2012, where she supervises baristas, manages cash and ensures cleanliness procedures. She currently works as an Online Exam Proctor for ProctorU, administering tests and addressing technical issues for up to 15 test takers at once. Megan interned with the Grand Canyon Wolf Recovery Project in 2014, conducting public outreach through social media and attending community events to educate citizens about endangered wolves. She has a BS in Environmental Studies from Northern Arizona University, where she was a member of Chi Omega fraternity and worked toward the university's carbon neutrality goals.

1. Megan Starostecki
2411 S. Karen Dr. Chandler, Arizona 85286
Meganstar_33@msn.com
480-560-9457
Starbucks Corporation
Shift Supervisor
July 2012 - Current
 Supervise up to 10 baristas at one time
 Interview, train, coach and mentor new and existing baristas
 Manage cash management to include daily bank deposits and replenishing cash drawers
 Ensure all cleanliness and safety procedures are met
 Encourage a positive workplace by developing and implementing monthly contests
 Work directly with the Store and District Manager to exceed sales and customer service goals
 Create and review weekly and monthly reports
 Recognized for providing excellent customer service and conflict resolution skills
 Establish relationships with customers to ensure repeat business
 Resolve customer complaints and provide product recommendations
 Responsible for general clerical duties to include answering phones,filing and data entry
 Balanced inventory and place orders
ProctorU
Online Exam Proctor
July 2015 – Current
 Administer testing and monitor up to 15 test takers
 Identify and solve technical issues
 Work in a fast paced demanding environment
 Multi-task by watching up to 15 test takers at one time
Grand Canyon Wolf Recovery Project
Internship
August 2014-December 2014
 Created and edited articles for website
 Answered 5 line switchboard
 Conducted public outreach by posting Facebook posts and tabling events
 Increased local volunteers
 Educated citizens about the endangered wolves
 Created public service announcements by interacting with local radio stations
 Updated social media sites such as Facebook
 Maintained donor and volunteer database
 Managed,organized and attended the 2014 Holiday parade

2. Education:
Northern Arizona University
BS Degree in Environmental Studies with an emphasis in Sustainability
 Member of Chi Omega Fraternity
 Green Office Certification at NAU
 Worked toward NAU Carbon Neutrality by 2020
 Proficient in MS Word, Excel, Power Point, Outlook, Publisher, Internet and Social Media
Volunteer Work:
 Flagstaff Food Center
 Feed My Starving Children
 Maricopa Animal Shelter
 Flagstaff Humane Society