1. Matthew S. Shejen
 (413) 896-0817 matthew.shejen@gmail.com  Linked in Profile
Strategic senior leader with a proven track record of sound strategy development and business development: specializing in domestic
and international strategy, innovation, market intel, consulting, strategic projects, continuous improvement, customer experience &
centricity and implementation.
Management Dimensions & Experience: Skillsets:
 Financial services industry:20 years
 Product management: 10 years
 Marketing:10 Years
 Direct-to-consumer (B2B & B2C): 10 years
 Seniormanagement leadership:10 years
 International insurance:10 years
 International banking:~5 years
 Budget management: $25M+ overall budget,$2.5M IT
budget
 Business Development: 8 years
 Direct People management: 40+ associates across 50
countries
 Direct sales impact: $34M
 Strategy,innovation & business management
 Lean Six Sigma Blackbelt
 Mergers & acquisitions
 Operational risk management
 Project & process management
 Governance & planning
 Marketing & creative development
 Training,quality,communications
 Insurance Product knowledge:Annuities,Life, P&C, A&H,
ID protection
 Information Technology
 International business management
Professional Experience:
VP Enterprise/Global IT Strategy Charlotte, NC
Wells Fargo Oct 2016-Current
Leader for planning, design and implementation of Enterprise IT strategy, working with senior leaders to establish, maintain and
oversee strategic transformation and alignment of work against Wells Fargo’s one Enterprise information technology (EIT) Strategy.
Responsible for end to end strategy for Global IT Infrastructure, and the applicable 5 functional sub-strategies.
 Lead all Strategy, planning and design of Enterprise/Global IT Infrastructure Strategy (ITS), directly influencing and impacting
the ITS Plan of $1.3Billion and its ~2500 employees
 Own and drive all strategy “proactive advisory services” including but not limited to: standards, governance, consulting, controls
and support structure for IT Infrastructure
 Responsible for portfolio prioritization and investment analysis on all strategic initiatives
 Develop, prioritize and lead key strategic growth initiatives and continuous improvement efforts totalling ~10M of the overall
business efficiencies of ~110M in 2016
 Create, own and launch process improvement standards and best practices for the IT enterprise impacting over 13k employees and
driving a consistent approach for process improvement going forward
 Develop and implement the businesses first IT lifecycle management tool and set of monthly business review standards driving
significant clarity and cost savings ongoing
 Manage all market research and industry environmental analysis for IT infrastructure
Head of Strategy & Strategic Services Charlotte, NC
MetLife Direct 2011-Sept 2016
Leader for design and implementation of overall US Direct strategy, functional sub-strategies, and planning activities, working closely
with the business leaders, functional partners and executive management to identify, prioritize and deliver on key strategic initiatives
 Developed and led all strategy and strategic growth initiatives, resulting in roughly $350M in sales and PFO’s over 5 years. (ex.
UBS distribution deal, multiple product launches, Marketing channel launches & distribution strategies (i.e. credit union
strategy))
 Managed all aspects of disruptive innovation and market intelligence for direct business: including US market overview,
competitive analysis, customer insights, and product/financial comparisons
 Managed all continuous improvement aspects of the direct business (lean, six sigma, root cause analysis), and worked as
blackbelt resulting in over $15M in savings each year
 Manage staff of IT and non IT Project and Process managers (PMO), who provide support to both Latin America (Brazil, Chile,
Argentina, Mexico, Uruguay, Colombia) and US Direct (Sponsored) businesses directly impacting: development of new

2. distribution channels, legal rulings (Department of Labor, state laws, etc), marketing tactics, technologies, products (individual
and Group), and new product types (including non-insurance like identity protection)
 Managed all aspects of business governance, organizational planning, business planning, training, and communications for
direct organization including the building and management of the monthly business reviews and senior management
communications and presentations, impacting roughly 750 internal and external partners
 Governed and designed all business related customer-centricity initiatives including the creation of the business customer-
journey mapping and customer intel, impacting roughly 750k customers and 300 partner groups.
Director, MetLife Hartford, CT
Product, Strategy, Marketing & Operations 2006-2011
Spearheaded matrixed team of senior project and process manager who supported MetLife’s 50+country and regional partners
 Managed all international product development process (individual and group)for roughly 50+ countries in seven regions
 Managed all continuous improvement activities (Lean, Six Sigma) and realized estimated $33.6M cost-savings to MetLife
 Acted as IT liaison and developer for the International Product Development Database (I.P.O.D) for individual and institutional
products,underwriting, and claims; used by over 750 associates worldwide
 Built and managed the MetLife International University, a global learning management systemfor over 18,000 users globally
 Directed all International Product and Operations merger and acquisition/integration activities for the Alico integration including
the budget of $18M
 Led and facilitated senior management meetings and conferences and development of senior mgmt. presentations
 Managed international delegations of authority for strategy,product,operations,fund management and marketing (governance
processes and dollar-approval thresholds)
President, Shejen LLC Charlotte NC (Prior- Lincolnville ME)
Family Tree Beef Jerky 2011-Present
 President of start-up dehydrated beefproduct (i.e. beef jerky) preparation and distribution company
 Responsible for general management, marketing, information technology,sales (domestic only), operations,product
development, and new business development
Business Consultant, MassMutual Financial Group Springfield, MA
Enterprise Solutions 2001-2006
Acted as internal strategic business consultant and leading both process and project related work to enhance the business. Identified
opportunities to increase sales and speed and reduce cost and risk
 Developed, implemented, and monitored operational risk (Basel 2 taxonomy) for various lines of business across the MassMutual
enterprise
 Acted as project manager for many corporate wide legal implementations including: Gramm-Leach-Bliley, Sarbanes-Oxley
 Acted as a consultant and project manager for business operations. Responsibilities included capacity planning, quality practices,
metrics, and process improvements
 Created and delivered trainings on root cause,statistics,process improvement, capacity planning, process mapping, continuous
improvement, and Lean methodologies
 Acted as certified usability tester
Bank of America MBNA (Formally MBNA) Camden, ME
Inbound & Outbound Customer Sales & Balance Transfers 1997-2000
Community Leadership:
 Youth Group Leader: First Church of Christ, Longmeadow MA 2012-2013
 Board of Trustees,Unity College 2009-2011
 President of Alumni Association,Unity College 2009-2011
 Guarded President Clinton during internship with CT Department of Environmental Protection- 1999
Achievement(s):
 Technology and Operations (T.O.P.S) Award for redesign of the International Product Development Database (I.P.O.D.) 2011
 Acted as program/project manager for all Alico Product and Operation integration aspects -2010
 Developed design, documentation and strategy around international merger and acquisition process -2009
 MassMutualService Star 2005
 Presidents student service award- 2000
 Million Dollar sales group MBNA- 1998-1999
 Ameri-corp National Service leadership Award (presented by Colin Powell) -1999

3. Education:
Harvard University New York City (remote instruction)
HarvardStrategy Methodology 2013
Villanova University Online
Masters; Lean Six Sigma, 2007
Disney Institute Orlando,FL
Customer Service, 2005
Western New EnglandCollege Springfield,MA
MBA; Masters in Business Administration, 2005
- Concentration in Computer Information Systems
Boston University Springfield MA (remote instruction)
Projectmanagement (courses only no PMI certification) 2003-2005
Maine Criminal Justice Academy Waterville, ME
Law Enforcement Training Program 2000
Unity College Unity, ME
B.S., Environmental Science, 2000
EMT-B certification 1998