1. JOHN R. WIGHTMAN
5577 Bollington Drive, Mississauga, Ontario, L5V 2H4
John.wightman@scotiabank.com
416-866-4047 (Business)
BANKING EXECUTIVE
Success-driven financial services leader with an accomplished history of achievement in the following areas:
Regulatory Compliance
Management - OSFI Guideline
E-13
Outsourcing and Vendor
Management – OSFI Guideline
B-10
Relationship Builder – OSFI
and Senior Executives
Risk/Self-Assessment
Design, Implementation
and Reporting
Enterprise Risk - System
Implementation across 50
countries
Project Management –
Implementation and Training
Internal Audit – Process and
Control Design
Retail, Small Business
and Commercial Banking
CAREER HISTORY
Scotiabank, Toronto
Director, Enterprise Programs, Global Compliance (October 2003—Present)
Provided strategic, operational and tactical leadership and support to the Chief Compliance and Regulatory Officer (CCRO), the Senior Vice
President, Enterprise Programs & Canadian Banking Compliance and CAMLO and the Vice President Enterprise Programs & Chief Privacy Officer
to implement the Bank’s Compliance Program
Designed and implemented processes and controls to manage compliance and reputational risk and the annual CCRO opinion to the Board on the
overall effectiveness of compliance across the Bank.
Leader, subject matter expert and active participant in the Bank’s multi-year Regulatory Compliance Management (RCM) initiative designed to meet
the regulatory requirements of OSFI Guideline E-13 and the three lines of defence model.
Designed and implemented processes, controls and databases to supporting the implementation of OSFI Guideline E-13 and OSFI Guideline B-10
Developed processes, controls and executive dashboard and reporting to support the review and resolution of regulatory examinations and issues
identified by the Bank’s Regulators for the Chief Risk Officer of the Bank.
Compliance liaison for meetings with OSFI to address the deficiencies in regulatory examinations
Trained and supported Compliance resources in over 195 Business Units in more than 50 countries.
Developed strategy, planning, communication, implementation and reporting for the Enterprise-wide Compliance Program
Co-lead for the design and implementation of the Global Compliance Reporting Portal and reporting for the CCRO
Designed the processes and controls to support updating key sections of the Bank’s Crisis Management Plan (Recovery and Resolution Plans)
Provided leadership and support to business units across the enterprise for regulatory reviews. Lead and/or support the development Bank responses
to regulatory requests and examinations, from OSFI, the Federal Reserve, and OFAC.
Collaborated with key compliance partners to develop and implement the Global Compliance website
Prepared, operationalized and implemented the Departmental Business Continuity Plan and ongoing changes.
2. Scotiabank, Toronto
Business Process Consultant, Business Process Delivery (January 2003—October 2003)
Planned, implemented and provided an independent report to local management on the effectiveness of the Qualitative Assurance Testing and
Systems Maintenance Departments. Review of major process flows within/outside each Department, examining linkages to other Departments
involved in the project management cycle
Identified opportunities for process improvement, cost reduction, improvements in efficiency and effectiveness.
CIBC, Toronto
Senior Director, Business Risk, Retail Markets (2000-2002)
Provided strategic leadership managing credit, operational and regulatory risk across wealth management, private banking, small business banking
and retail banking
Spearheaded cost-reductions process improvements and enhancements to risk management reporting
Subject matter expert for the following: process design and transaction reviews; new product, service, and procedure introductions; and credit and
investment portfolio analyses.
Served as keynote speaker for annual professional development conferences.
Designed and implemented risk mitigation methodology and a prioritization framework for major projects & initiatives resulting in efficiency
improvements. Developed algorithms for setting tolerances and facilitated annual capital asset portfolio improvements valued at $510MM.
Developed a Comprehensive Risk Assessment Review for Retail Banking .
Introduced initiative to manage credit risk exposure across four lines of business with no incremental cost that resulted in improvement in loan
losses, improved recoveries and a reduction in credit expiry levels to historical lows
Developed and implemented annual strategic and tactical business plans for Business Risk Management team nationally, currently used by over 120
risk management consultants.
Negotiated and implemented organizational and process changes valued at —$25MM over two years. Developed the analytical framework credited
with reducing CDIC premiums by over $2MM annually.
CIBC, Toronto
Senior Director, Internal Audit (1996-1999)
Provided strategic and tactical leadership for the planning, execution and reporting of credit, operational and regulatory audits of 1200 Canadian
branches and CIBC West Indies Holdings Inc., an operation with —35 branches in 6 countries
Led and supported 50 senior auditors and collaborated with the EVP, Regional Senior VPs, and national & regional teams to develop and implement
an annual audit plan across Branch Banking
Completed regional and head office audit of operations across Canada and The West Indies and audits of over 180 branches annually. Audits were
completed within under budget and resulted in labour cost reduction of over $1MM in annual salaries by third year of tenure while substantially
increasing the identification of high risk issues.
Developed the national operational manual for use across multiple lines of business focused on increasing professionalism of sales and risk
management teams.
CIBC, Toronto
Senior Manager, Internal Audit (1994-1996)
Designed and implemented audit and financial management control analysis for 120 full service branch operations in the Greater Toronto East Area
region in Branch Banking. Span of control involved developing strategic and tactical business plans encompassing audits of regional, district and
branch operations.
Collaborated with Regional Senior Vice Presidents, district and branch managers to review audit results and enhance profitability.
3. Led investment grade, large corporate and commercial banking business unit audits in Canada and the United States.
Led a national audit and formulated key recommendations and process improvements for a centralized branch banking credit management system
featuring support lending and operational process enhancements subsequently adopted nationally and credited with achieving annual savings of
$4IOMM.
Completed regional, district and branch audits under budget and within timelines. Led changes to the audit approach resulting in cost savings and
increased ability to identify and handle high risk credit applications.
Played a vital role aligning the department operationally, interpreting regulatory issues and devising best-path information flows. Served as a conduit
for increasing management understanding of pricing in the variable risk context and assisted with the development and implementation of solutions
and improvements for Greater Toronto East Area region’s portfolio.
SUMMARY (1979- 1994)
CIBC, Toronto (1991-1994) – Retail, small business and commercial lender, relationship/portfolio/investment manager, sales manager and branch
manager. Focus included: P&L and financial management; HR and transition management; business unit integration/amalgamation; client relations,
sales & marketing; administration/operational management; and credit, operational and regulatory risk management.
Central Guaranty Trust, Toronto (1989-1991) - Commercial Banking and mid-market lender
CIBC, Toronto (1984-1989) – Retail, commercial and mid-market lender
Canadian Bankers’ Association, Toronto (1979-1984). Responsible for leading and supporting industry committees focused on commercial
lending with executive representation from the major Canadian Banks. Developed and assisted with various industry initiatives. Coordinated
industry positions on key issues that resulted in the development of briefs to the House Finance and Senate Banking Committees in Ottawa in
connection with the Bank Act renewal.
AWARDS:
Chairman’s Award for Excellence in Risk
Management (2002)
National Award for Excellence (2001) Special Recognition Award, Business Risk
Management (2001)
Achievers Award, Strategic and Tactical
Business Planning, Retail Banking (2001)
Achievers Award, Development of
Comprehensive Risk Assessment, Retail
Banking (2000)
Achievers Award,
Development/Implementation of Credit Risk
Management Reporting (2000)
Internal Audit Chief Inspectors’ Award for
Excellence (1996)
Chairman’s Award for Excellence in Credit
and Operational Risk Management (1994)
Regional Sales Award for Exceeding Business
Volumes with CIBC (1987)
Leadership Award (1979)
EDUCATION
Honours B.A., Economics and Political Science. University of Toronto.
TECHNICAL SKILLS
Microsoft Office
COMMUNITY
Durham Region Police Services’ Civilian Citation for Bravery (1999).
Fundraiser for health and community charities (since 1980).