2. Helping to identify the skills, attitude, behavior that
are within the person to enable them to use them to
the best of their ability for sustainable results
• A means for learning and development
• Guiding someone towards 1-2 goals
• The mutual sharing of experiences and opinions to create agreed upon
outcomes
• About inspiring and supporting another person
3. • “Advice” in the form of a question
• Therapy
• Emotionally draining hand-holding
• Doing it for somebody
• Solving other people’s problems
• Doing all the talking
• Being an expert
• Teaching
• Counselling
• Telling/showing
• Just questioning
Coaching is NOT
4. Professional
• Psychometric Assessment
• 360o Feedback
• Peer
• Team
• Transition to higher level
• Transition from functional to
organizational level
• On-boarding to a new country
• Leadership Development
• High Potential
• Business
• Entrepreneur
• Executive
Types of Coaching
5. Education
• Credentials and Accreditations
• ICF
• Supervision
• Assessments used
Job Experience
• Background
• Linkedin
• References
Process and Protocol
• Fit for business
• Chemistry Check
Coach Selection
6. Coach
• Coach not qualified
• Advising
• Feelings based rather than results
based
• Not confidential
• Friends
Coachee
• Unprepared
• Engagement is punitive
• Reliance on coach
• Needs to be liked
• Afraid of developing self awareness
When Coaching Goes Wrong
Business
• Assigned coach – no chemistry
check
• Focused on cost rather than quality
• “Fix this person”
• Not aligned to strategic L&D
objectives
• HR tactical rather than business
partner
• Line manager not involved
• Engagement not tied to KPI
• Development plan not discussed
• Line Manager not involved
• Coach too familiar with the business
7. Shanghai | San Francisco
The Center, Level 20, Unit 2045 | 989 Changle Road | Shanghai 200031 PRC
萨拓睿企业管理咨询(上海)有限公司 | 中国上海市长乐路989号世纪商贸广场20楼2045室, 邮编200031
www.saatori.com
