1. Mary Mogan
mary.mogan@snhu.edu | (978)648-1250
EDUCATION
SOUTHERN NEW HAMPSHIRE UNIVERSITY Manchester,NH
Bachelorof Science inMarketing May 2015
Minor: ProfessionalSales
Cumulative GPA:3.0
SALES LEADERSHIP
Northeast Intercollegiate SalesCompetition
 3rd
Place Winner2013: Competedagainst52 studentsfromover15 schools.
 Assistant SalesCoach 2014: Helpedprepare 10 studentsforcompetition. SalesTeamwon1st
place inteam
category;individuallycoachedstudentsplacing2nd
and 4th
in final four.
National Collegiate SalesCompetition
 Competitor:Selectedasone of twostudentstorepresentuniversityatthe national level.
Professional SalesAssociation
 Vice President:Co-foundingmemberof clubformedin2014 to promote salesprofession.Buildingnew
membershipandcollaboratingwithexecutiveteamtodevelopprogramstoconnectstudentswithemployers
while improvingindividualsalescompetency.
PROFESSIONAL SALES EXPERIENCE
SalesIntern, Enterprise Rent-A-Car Summer2014
 Achievedthe topsalesinterndesignationinthe regionforhavingthe highestbranchsales.
 Communicatedeffectivelybydevelopingrapport withcustomersandidentifyingindividual client needs.
 Proactivelyovercame customerobjectionsandquicklyresolvedall conflictsandissuestothe customer’s
satisfaction;accuratelyobtainedandenteredall newandexistingcustomerinformation.
 Attendedvarioussalestrainingsanddevelopednewskills includingbuildingrapport,maintaining relationships,
and problemsolvingandachievingsalesgoals byusingsellingskills withcustomers.
 Managed wide varietyof tasksondailybasisincludingall administrative tasks,answerincomingcalls,providing
insurance information,locatingneededvehiclesandregularlyresolvingissues.
Head Waitress,Milly’sTavern Dec 2012-Feb 2014
 Increased average ticketsalesbyofferingadditionalproductselections,identifyingcustomerneedsand
describingspecials.
 Developednewcustomersandrepeatsalesbycreatingandexecutingmarketingplanswithtargetaudiences.
 ConductedSWOTanalysis,created marketingcalendarsandoversaw directmail campaignstoachieve results.
Direct Marketing Plan, Jayme’s Fund – Team Project for Direct Marketing Course Spring2013
 Creatednewmarketingstrategiestoincrease corporate andindividualcontributionsto helpbuildcollege
assistance fundforunderprivilegedstudents.
 Initiatedcustomizeddirectmail campaign builtonspecializedpackagesfocusedonindividual clientcohorts.
 Implementednew CRMsystemtotrack donationsandmanage donations.
 Deliveredcomprehensiveplanbasedon$200 budget. Projectselectedfromclasssubmissionsfor
implementationandiscurrentlybeingimplementedaspartof overall marketingstrategy.
SKILLS
Additional SalesSkills:Spinselling,multi-mediamarketing,andcustomerrelationshipmanagement processes.
Web/MultimediaandComputer:Adobe Illustrator,Google Analytics,webserveradministrationandvariouscontent
managementsystems. Microsoft:Word,Excel,PowerPoint, andOutlook;Salesforce.com.