1. Curriculum Vitae RicardoAlmeida
© European Union, 2002-2013 | http://europass.cedef op.europa.eu
PERSONAL INFORMATION Ricardo Almeida
London, UK
+447479 473 074
ricardooeiras1980@gmail.com
Sex m | Dateof birth 17/10/1980 | Nationality Portuguese
JOB APPLIEDFOR
POSITION
PREFERREDJOB
STUDIESAPPLIEDFOR
Supervisor / Headwaiter / Waiter
WORK EXPERIENCE
September 2014 – To present Crazy Bear, Fitzrovia, London United Kingdom
Head waiter
March 2014 – August 2014 Sketch, London United Kingdom
Head waiter
August 2013 – March 2014 Café del Mar, Malta
Head waiter – Fine Dine RestaurantMediterranean and Italian Cuisine
March 2013 – August 2013 HotelThames –Maidenhead,United
Head waiter–Italian restaurant
March 2008 – March 2013 Prezzo Group Plc – UK
Supervisor
January 2006 – January 2008 El Nino Bar – Gouveia, Portugal
Manager
EDUCATION AND TRAINING

2. Curriculum Vitae RicardoAlmeida
© European Union, 2002-2013 | http://europass.cedef op.europa.eu
1999 - 2002 Instituto Gouveia
1991 - 1999 Escola Secundaria deGouveia
Mother tongue(s) Portuguese
Other language(s) UNDERSTANDING SPEAKING WRITING
Listening Reading Spoken
interaction
Spoken
production
English Intermediate Intermediate Intermediate Intermediate Intermediate
Communication skills ▪ Outstandingcommunication skillsgained through my experienceasa supervisor
Organisational / managerial skills A highly experienced RestaurantManager,with excellent customer service
skills and a passion for the hospitality business. Adynamic individual with
strongleadership qualities and abundanceof initiative and drive.A strong
work ethic and highly committed to the career.
Job-related skills ▪ Operations Management within the Restaurant
▪ HR and payroll
▪ management; includingmaintenance& administration
▪Developing weekly operational schedules
Computer skills MicrosoftOfficeSuite,BasicUtility Programs
Other skills ▪ Managing high-volume business and improver all controllable costs,
thereby maximizing financial performance.
▪ Effectively developing managing and leading a team of 15 to provide
excellent service
▪ Ensuring the highest standards of food, beverage and service
▪ Coordinating back and front of house to ensure the smooth running of the
company
▪ Responsible for all the H&S and Food Safety on the premises
▪ Responsible for the payroll and rota scheduling
▪ Management of suppliers and decreasing all stock losses as well as
reduced wage costs
▪ Budget management and weekly revenue analysis written, reporting head
office
▪ Negotiating terms and conditions of employment with staff and carrying
out salary reviews
▪ In charge of performance feedback, disciplinary,grievanceand redundancy
processes
▪ Exceeding customer satisfaction levelsover 97%, the highest across Prezzo
Group
▪Purchasing stock and supplies
ADDITIONAL INFORMATION
Personal interests  Cycling& football
 Played semi-professional football in Portugal:ClubeDesportivo de
Gouveia
 Passion for new technologies