Cloud the Enigma - presented by Anne Watson of NBC Universal

1. The ITAM Review US Conference 2017
Does
It
Make
ITAM
More
Valuable
or
Threaten
Its
Very
Existence?
Anne Watson, CITAM
Manager, Software Governance
NBCUniversal
CLOUD:
THE
ENIGMA

2. The ITAM Review US Conference 2017

3. The ITAM Review US Conference 2017
TO CLOUD OR NOT TO CLOUD
PROs
Low
or
No
Upfront
Costs
Agility
for
Servers
and
Desktops
Reduc=on
in
Opera=onal
Costs
Accessibility
by
Varied
Devices
Data
Recovery
SoAware
Expense
Sharing
Capabili=es
CONs
Fewer
Op=ons
&
minimal
flexibility
Limited
Control
and
Visibility
Vendor
Lock-­‐ins
&
non-­‐nego=able
contracts
Internet
dependency
Latency
Incompa=bility
Lack
of
full
support

4. The ITAM Review US Conference 2017
I KNOW I CAN
I
THINK THEREFORE I
A
M

5. The ITAM Review US Conference 2017
SO MANY QUESTIONS . . .

6. The ITAM Review US Conference 2017
SAM I AM
H
A
M
S
A
M
I
T
A
M
I
do
not
like
SAM
without
HAM
I
do
not
like
it,
not
at
all
For
ITAM
without
HAM
or
SAM
Is
no
kind
of
ITAM
And
will
surely
fall

7. The ITAM Review US Conference 2017
PAIN IN THE . . .
• Subscrip*ons
with
Fixed
Terms
• Flexible
Commitment
• Clear
So9ware
Terms
• Predictable
Costs
• CapEx
vs.
OpEx
SoJware
as
a
Service
• Pay
for
what
is
used
• What
So9ware
is
Covered?
OS?
3rd
Party?
• Loss
of
visibility
• Security
• Subject
to
SLAs
being
honored
Infrastructure
or
PlaLorm

8. The ITAM Review US Conference 2017
READING BETWEEN THE LINES
Agreement Verbiage
Customer authorizes [VENDOR] to copy, install and modify, when
necessary and as required by this Agreement, all third-party software to
be used in the Services.
Interpretation
You, the customer, permits the Publisher to possibly replicate or restore
your data in the event it needs to make modifications to the environment
or is recovering from a disaster.

9. The ITAM Review US Conference 2017
STRATEGIES TO GUIDE THE BUSINESS
• Create new processes & procedures
• Work with different business sectors to ensure inclusion
• Review terms of any Cloud contract for potential ‘gotchas’
• Perform cost/benefit analysis of abandoning the perpetual model
• Negotiate trade-ins of perpetual licenses, where possible
• Clearly ensure well-defined terms are captured with Cloud Vendor
• Actively monitor Cloud consumption for over/under usage

10. The ITAM Review US Conference 2017
CLOUD: THE ENIGMA . . . . OR

11. The ITAM Review US Conference 2017
Thank You

12. The ITAM Review US Conference 2017
And . . . Discuss . . .