Building a SAM Program from the Ground Up - presented by James Milburn of Vistra Energy

1. The ITAM Review US Conference 2017
Building a SAM Program
from the Ground Up
James Milburn – IT Asset & Configuration Manager

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About Me
• IAITAM Certified Software Asset Manager
• License Logic Expert Software Manger Pro
• Snow Certified Specialist
• ITIL Version 3

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3 Keys to a Successful SAM Program
People
Process
Tools

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People / Process / Tools
• Where it all starts…
• Buy in from the top down
• Accountability throughout the organization
• Hardest part to control
• THE MOST IMPORTANT FACTOR

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People / Process / Tools
• Backbone of SAM
• Defines the software lifecycle
• Requires reviews
• THE MOST IMPORTANT FACTOR

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People / Process / Tools
• The right tool makes all the difference
• Avoid over-complicating/over-customizing
• THE MOST IMPORTANT FACTOR

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What Success Looks Like
Goal is 1:1:1
En-tlement
How
many
we
own
Deployment
How
many
are
installed
Usage
How
many
are
being
used

8. The ITAM Review US Conference 2017
What Success Looks Like
• There will be OBSTACLES
• Budgets
• Employee Buy-in
• Walking into the unknown
• There will be BENEFITS
• Visibility of environment
• Standardization
• Cost savings

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Questions?
The ITAM Review UK Conference 2016

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Thank You