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Mark Armstrong
Senior Engineer
Qualifications
Chartered Civil Engineer (CEng)
ONC & HNC Civil Engineering
Project Management: Prince2 Foundation
Health & Safety: CSCS – Managerial & Professional, IOSH – Managing Safety
accredited
Memberships
Institution of Civil Engineers (MICE)
Chartered Institution of Highways & Transportation (MCIHT)
Career Summary
2014 – Present Project Manager Resolve Group
2010 – 2014 Contractor Downer NZ
2010 – 2011 Principal Engineer Halcrow Group Ltd
2007 – 2010 Project Manager Atkins Highways
2005 – 2007 Project Manager Atkins Highways
2002 – 2005 Network Manager Atkins Highways
1998 – 2002 Highway Engineer Babtie Group
Key Experience
Project Leadership and Management – internal and external projects
Operational – Client and customer focused service provider
Relevant Experience
Resolve Group Limited
2014 - Present
Downer New Zealand Contractor
May 2010 – Present
Project Manager for various productivity projects to drive cost and operational efficiencies throughout the Downer
business. These include reporting, dashboards, operational productivity, Intranet improvements, project management
review across New Zealand
Halcrow Group Ltd
April 2010 - 2011
Highway Winter Specialist Team Leader – delivering policy, business cases, project management to strategic highway

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authorities, Department of Transport Agency, Transport for London and Transport Scotland for winter and adverse
weather. I was responsible for providing; technical expertise, operational policy, contract procurement, performance
criteria, research, document review and development, with full budgetary control. This role involved reviewing,
implementing and evaluating operational efficiencies for both strategic and local authorities.
I managed a team of specialist project managers delivering: winter planning, implementation, budgetary control,
forecasting, risk, communications, and key performance indicators. This core team of 8 plus call off from other
specialists within the Halcrow business services both external and ‘internal’ clients.
Benefits: Robust operational platform, reduced salt and material usage, operational streamlining strategic thinking and
inter-agency responsibilities, leading to a reduction of cost to the winter service across the UK with Highways Agency
savings of £3m.
Atkins Highway Service Contractor
October 2007 – April 2010
Implementation Manager – Business Improvement Team. Roles and responsibilities Project Manager for Atkins
Highways Contracts in various UK regions.
 I was responsible for delivering business and operational best practice, across 5 separate highway operational
contracts in the UK with an approximate value of £160m. Incorporating the reduction of operational risk,
operational systems implementation, winter and adverse weather strategy, health and safety. Conceived,
wrote, project managed and implemented:
o A focused Plant, Labour and Materials procedure to drive cost saving.
Benefits: Increase cash flow with operational plant efficiencies
o A highway workers manual providing minimum work and safety standards for 24 core highway
operations.
Benefits: Reduced injury on site and lost time due to sickness, ‘get it right first time’ and higher efficiencies in planning
and programming.
Atkins Highway Service Consult and Contractor
July 2005 – April 2007
Roles and Responsibilities:
Deputy Network Manager – Area 10 Commission
 I delivered day to day operational responsibilities for; routine, planned and reactive works, winter and adverse
weather maintenance, contingency planning, incident management, and minor highways improvements.
 I was responsible for the regular timely reporting to the client.
 I undertook team leadership, mentoring and development
 I was responsible for Management of Core Functions:
1. Customer Care
2. Road Space Network
3. New Roads and Street Works Management
4. Third Party Claims
5. Development Control
6. HA Traffic Officer Service NW Regional Control Centre Liaison Manager
7. National Traffic Control Centre (NTCC) Liaison Manager
 I undertook general liaison manager with clients, Local Authorities, Police, Highways Agency Traffic Officers,
stakeholders and service providers
 I chaired various client, stakeholder, and Atkins working groups, formulating policy, presenting and reporting
findings internally and externally.
 I attended on behalf of the client various HA national working parties including the Traffic Officer Service,
Contingency Planning and Road Space Management
 I was responsible up to 8 staff.

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Babtie UK Highway Engineer
1998 – 2002
I was responsible for managing a client focused, high traffic volume highway network and operations on a defined
dense motorway network and strategic trunk roads. Core management functions included: stakeholder liaison,
programming and road space and utility management, third party claims, new development interface and stakeholder
engagement. Winter and adverse weather and incidents; client expectations, operations, strategy, stakeholder, liaison,
training.
I managed and supervised the Highways Agency’s term maintenance contract for motorways and trunk roads in north
Shropshire, Cheshire and parts of Merseyside
I undertook construction to the then current UK Contract documentation: 5th Edition ICE Conditions of Contract,
Highways Agency’s Manual of Contract Documents for Highway Works, Trunk Road Maintenance Manuals, and
Chapter 8 of the Traffic Signs Manual.
I was responsible for implementing Construction Design Management (CDM) safety regulations into maintenance
contracts, acting as Designer and or Planning Supervisor.
I had day to day operational management responsibilities for the eastern area of Cheshire and North Shropshire, within
the Highways Agency Area 10.
My work responsibilities including, team leadership and development, preparation, supervision and management of
Maintenance Schemes, working to New Engineering Contract. I also had responsibilities for the management of
technical surveys, road space, New Roads and Street Works Act liasion and police liaison.
Other roles I was responsible for included:
 I acted as both Planning Supervisor, and Designer under CDM. Wrote general and specific risk assessments,
and delivered site inductions to all sites.
 I supervised and undertook winter and incident management.
 I acted as The Resident Site Engineer for discrete major highway maintenance schemes
 I managed road space/traffic management and associated liaison
 I chaired Police Liaison monthly meetings
 I was responsible for 5 staff plus supervisor of 30 work force.