1. MARIA C. VALDEZ
1720 Ripple Way, Apt 2108, Charlotte, NC 28262
Office (980) 387-6526 / Home (980) 422-4815
mcvaldez22@gmail.com
PROFESSIONAL EXPERIENCE
Bank of America Merrill Lynch (Charlotte, NC) June 2010-Present
Assistant Vice President, Operations Sr. Analyst
US Derivative Issuing (July 2013-Present)
• Review trade confirmation (Equity, FX, Rates and Credit) before sending to Front Office or client.
• Created Issuing Process and Procedure for FX GWIM Private Client trades.
• Created globalize process and procedure for GWIM Client contact set-up and CSL Email Format in
ACID.
• Created issue tracker for the team that helps us identifies control and process flaws.
• Initiated and worked with Technology team to automate Issuing process for FX/FXO GWIM Client.
• Assist colleagues, internal and external client with questions, concern and escalation.
• Assist in managing the issuance of legal documentation including ISDA, MRA and other regulatory
requirements.
• Handles majority of the ad hoc projects for team and management.
• Working with Technology on QZ Docs project.
FXO Affirmation and Chasing (February 2012-June 2013)
• Assisted in the smooth migration of FXO process from Concord to Charlotte.
• Created FXO Affirmation procedure.
• Helped transition few accounts to FXALL which was recognized by the head of FX Corporate Sales.
• Onboarded few sensitive client (like Microsoft and General Motors) to Misys (FX/FXO electronic
confirmation system).
• Created FXALL and Misys process and procedure.
• Provided process, product and system training to new associate.
Equity DTCC Affirmation and Chasing (May 2011-February 2012)
• Acted as primary lead for team projects
• Responsible for UAT testing for Equity Derivatives DTCC group.
• Created DTCC issuing procedures for AMRS Equity Documentation.
• Investigated and conducted analysis on issues that may cause delay in DTCC BAU process.
• Raised and coordinated all system related issues with Technology Team.
• Created custom AMRS Equity Derivative Affirmation report that provides the team and management
with daily metrics.
• Performed UAT Testing for ML Equities transition; assisted in coordination of effort to move over 26K
trades successfully.
• Instrumental in testing ML and BANA FO/Back systems for the purpose of system migration.
Equity Documentation - Issuing Team Lead (June 2010 – April 2011)
• Managed a team of 10 full time associates based in Charlotte, NC and Hyderabad, India.
• Maintained a collaborative working environment to ensure associates have input into ongoing process
improvements.
• Created and built new structure for the team to be able to provide good service to our internal and
external clients.
• Assisted in training offshore issuing team with product or system knowledge.
• Served as escalation point for the team’s unresolved queries with Clients, Marketer, Trader, Trade
Support and Legal.
• Conducted daily metrics analysis for senior management.
• Created Americas Equity Documentation system manual and Daily Workflow process.
• Created and implemented Americas drafting procedure for Asia Priority Client.
• Initiated for Technology Team to do system (CCARS) enhancement that benefit all regions.
• Involved in system migration, testing and updating templates for Americas region.

2. Makosi Inc. (New York, NY) January 2008 – April 2010
Consultant/Business Analyst, Credit Documentation Project Working Group
Client: Bank of America Merrill Lynch
• Created the BAML Credit Documentation Migration Procedure Manual.
• Implemented a systematic approach to facilitate a smooth transition between Merrill Lynch and Bank of
America.
• Executed 2 phases of Merrill Lynch to Bank of America migration with minimal issues that were resolved
before Event Processing End Date.
• Acted as global control person and point of contact with Business Managers and Clients.
• Provided daily reporting and metrics to management.
• Provided updates on system testing during dry run and dress rehearsals.
• Tested Booking & Docs system and DTCC UAT, checked trades and informed Technology and Management of
any issues during UAT (User Acceptance Testing).
• Assisted external and internal clients with their queries and resolved issues.
Deutsche Bank AG (New York, NY) September 2005 – December 2007
Documentation Manager and Team Lead
• Managed a team of domestic and offshore documentation chasers.
• Monitored and reported individual performances to senior management.
• Acted as an intermediate between DB customers and the offshore chasing individuals.
• Supervised individuals and available to resolve any queries that arise.
• Helped train and improve product knowledge of the offshore chasing team.
• Acted as team escalation point on issues with internal and external client; liaising with Sales, Trading, MO
and Legal.
• Conducted daily metrics analysis for senior management.
• Acted as one of Deutsche Bank authorized signatories.
Citigroup (New York, NY) September 2003 – August 2005
Sr. Analyst, Settlement and Funding
• Identified and resolved settlement discrepancies with Front Office, Documentation and client.
• Reconciled daily proof entries and addressed all issues.
• Reviewed and authorized settlements for various Derivative products.
• Enhanced process and controls for manual payment process.
• Created and maintained systematic profile for contact information and settlement instruction.
• Involved in system testing for technology enhancement projects.
• Trained staff on confirmation and payment process for FI settlements.
TECHNICAL SKILLS
Software: Microsoft Word, Excel, PowerPoint, Access
Systems: Booking Tool, DTCC, CCARS, S1, Hydrogen, Semaphore, RAM, Misys, FXALL, Exceed, ORCA,
CDS, Pegasus, SubGL, Oasys, Oasys Web, CMS, SALES, WCR, Swaps Wire, GOLD, TSAR, ORCA, Summit,
TriOptima, Aurora and VMaster.
EDUCATION
Bachelor of Science in Computer Science, Central Colleges of the Philippines