1. Donald J Vandervoort
1590 E 22 Street Cell Phone - 917-826-6130 Email:
Brooklyn, N.Y. 11210 Home Phone: 718-859-7895 Donald.J.Vandervoort@gmail.com
Bank of America Merrill Lynch, New York 1980 – 2015
Assistant Vice President
06/80 – 06/15
Senior Software Quality Assurance Tester
 Money Transfer Project Team Lead on small initiatives such as:communication link upgrades (CHIPS,FED, SWIFT, TELEX), ACI
WTS, BAU initiatives,WBS (International Accounting system testing),FAS and DAF (Domestic Accounting systems) and small
enhancements.
 Team SME, responsible for training associates,both QA and Operations on new software developmentlife cycle and artifacts.
 Sized new projects/testing for initiatives and Business as Usual (BAU) efforts. Worked closelywith business partners to identify
process improvementrequirements for upcoming efforts.
 Created meeting/projectdocuments to track production incidents and requested enhancements through the software lifecycle.
 Collaborate successfullywith application developers and vendors on the design ofnew functionality and documentprocess
workflows
 Key contributor during software artifact reviews.Projects included new enhancements,regulatorychanges and BAU efforts.
Test efforts ranged from functional testing,integrated application tests,end-to-end multi-application testing,volume stress
tests,user acceptance tests and stabilitytesting.
 Extensive experience working on multiple projects concurrently,with aggressive timelines.
 Attended project meetings daily,representing application testing and tech support.
 Comfortin navigating through software documents to create testdeliverables.
 Tested FircoSoft to ensure OFAC hits and false hits worked correctly. Tested FircosoftRoles as well.
 Tested ACI's OFAC Module
 Moderator for HP software Quality Center + Wrote cases and automated for future testing
Operations Support Lead
 Coordinated Volume tests (VT) and Dress Rehearsals (DR) from the Operations perspective.Ran meetings to setup tests and
bring up issues and concerns related to the Money Transfer system.Identified deficiencies during testing and logged incident
reports so they would be addressed byour technical team.Also helped the QA team with their testing.
 Engaged Operations before VT's and DR's so they are aware of changes thatwere going into the system.
Exception Unit Specialist
 Responsible to find ways to process transactions which need correspondents notlisted on the transactions and for contacting
customers for further information on how to process their transactions.
Previous Experience
 Started a 24 hour Customer Service Amendment/Cancellation process for our Foreign banks
 Wire Room and startof day processing during the midnightshift
 Tester for in house Money Transfer SMART System and in house SWIFT system
 Manager of the FED Desk.Control the banks Federal Funds position including the Federal Reserve requirements to ensure optimum
utilization of the bank's assets on a daily basis by buying and selling funds.Negotiate the bestinterestrate for the banks overnight
position.
 Manager of Money Transfer Operations day to day processing ofinbound and outbound transactions
 AssistantManager of Money Transfer Operations;Preparation ofVCIF for Account officers, printoutgoing checks,perform Rule 13,
disaster tests,etc.Take cancellation and amendmentrequests from our hotline.
 Control Clerk Ensured all transactions,Cable and SWIFT were paid on value date