Maria Camacho is seeking a position that allows professional advancement and utilizes her skills. She has over 20 years of experience in customer service and sales for health insurance companies. Her roles included generating contracts, increasing sales, maintaining records, and resolving customer issues. She is detail-oriented, able to multitask, and has strong communication skills.

1. MARIA CAMACHO
1515 Metropolitan Ave #2F
Bronx, NY 10462
646-226-5497
Mcamacho1515@gmail.com
OBJECTIVE
To obtain a position that offers opportunities for professional advancement in which maximizes my acquired
skills.
EXPERIENCE
EMBLEMHEALTH – Executive Account Manager Small Group
01/01 – 04/14
 Generated contracts, closed group and/or individual sales.
 Increased penetration in existing accounts.
 Maintained records, prepared reports and written correspondence, completed forms and
documents.
 Advised manager on status of prospective business development strategies, competitive
intelligence and all other appropriate information necessary to develop sales opportunities and
grow enrollment.
 Attended health fairs, seminars and dinners marketing the products.
EMBLEMHEALTH/HIP – Account Liaison/Customer Service
03/92 – 01/01
 Answered product and service questions, suggested information of other products via telephone
and the TTY/TDD line for the customers who are deaf, hard of hearing or speech-impaired.
 Arranged medical visits for Medicare members visiting Florida through a reciprocal agreement.
 Maintained customer records by updating account information.
 Resolved product or service problems by clarifying the customer’s complaint; determined the cause
of the problem selecting and explaining the best solution to solve the problem; expediting
correction or adjustment; followed up to ensure resolution. Recommended potential products or
services to management by collecting customer information and analyzing customer needs.
CHILDREN’S PLACE /Sales Associate
09/99 – 11/00
 Head cashier; handled sales transactions.
 Maintained the work environment neat and clean.
 Provided honest and positive feedback to customers regarding the best products that fit the
customer’s expectation.
 Ensured that all stock is replenished; organized overnight inventory.
EDUCATION
NY CITY TECHNICAL COLLEGE
NORMAN THOMAS HIGH SCHOOL/DIPLOMA
SKILLS AND ABILITIES
 Detail oriented and ability to multitask in fast paced environment.
 Excellent oral and written communication and interpersonal skills.
 NYS Health/Life Agents license
 President’s Club 2004, 2005
 Knowledge in pricing and underwriting, benefit programs and utilization management.
REFERENCES
Furnished upon request