This resume is for Marco Luntungan, an Indonesian national with experience working as a waiter in several hotels in Jakarta, Indonesia. He received his Associate of Arts in Social Sciences from Sacramento City College in California in 2008. His work experience includes serving as a waiter at The Hermitage Hotel in Jakarta from 2014 to present, Keraton at the Plaza A Luxury Collection hotel from 2011 to 2013, and Manhattan Hotel Jakarta from 2010 to 2011. He also has experience as an administrator at an elderly home in California from 2004 to 2008 and as a caregiver for mentally challenged individuals from 2002 to 2004.

1. Marco Luntungan
Duta Harapan VI No 55
Blok AG 1
Harapan Baru Bekasi Utara
Kota Bekasi Indonesia
Mobile: 0817-0065-444
Marco23indol@yahoo.com
Education
December, 2009 La Fontaine Floating Hotel Course – Jl Pekapuran Raya No.55
Depok, Jawa Barat.
-close to BCI
Certificate of La Fontaine Floating Hotel Course
will be provided, upon request
December, 2008 Sacramento City College – California, USA
Associate of Arts, Social Sciences
Transcript will be provided, upon request
Worked full-time thorough college to finance education
July, 2002 Elk Grove High School
Transcript will be provided, upon request
GPA: 3.78/4.00
Work Experience
January 13, 2014 – Present
The Hermitage Hotel – Menteng Jakarta
Jalan Cilacap No 1 Jakarta Pusat 10310 Indonesia
Tel: +6221-319 26888
December 1, 2011 – December 1, 2013
Waiter in Keraton at the Plaza A Luxury Collection hotel Jakarta
Address: JL. MH. THAMRIN KAV 15
JAKARTA, 10350 INDONESIA
62 21 506 80000
← I worked at the Keraton Hotel as a waiter in In Dining as F&B where I serve many guests
around the world. The hotel has tradition and culture food and beverage. It is five star hotel and it is
locate at center town of Jakarta, Indonesia. I work at this hotel as opening team from started to now.
August 12, 2010 – November 1, 2011
Waiter in Manhattan Hotel Jakarta
Address: #1 JL. PROF. DR. SATRIO CASABLANCA KUNINGAN
JAKARTA SELATAN 12950
+6221 3004 0888
I worked as waiter in Man Aun Tan Restaurant at Manhattan Hotel Jakarta. Man Aun Tan is
an Indian restaurant, located in the 6th
floor of Manhattan Hotel, with relaxing view of Jakarta. It
serves an authentic taste of Indian Cuisine and traditional Indian drinks.
January 11, 2010 – August 11, 2010:
Training as waiter- Manhattan Hotel Jakarta.
Marco Luntungan – Résumé

2. South Jakarta, #1, Jl. Prof.Dr. Satrio-Casablanca, Kuningan, Jakarta Selatan, Indonesia
Training as waiter in Central Park Restaurant, Manhattan Hotel Jakarta.
Learn how to serve guests like greeting and sitting the guest to their table, setting the table
for the breakfast, lunch, and dinner, offering the guest the menu and many more.
• Welcome to the restaurant
• Offering the product
• Serve the food and drink
• Take the dessert order
• Prepare and submit guest bill
• Guest leave the restaurant
June, 2004 – December, 2008:
Administrator - Corina Elderly Homes, Elk Grove, California, USA
A certified-administrator by the California Department of Social Services for the Residential
Care Facilities for the Elderly. Directly responsible for all operations of four Medicare-
certified home health care facility. Major services include managing home health care,
supervise four full-time employees and three supplemental staffing, monitor the care for
twelve elderlies with various levels of dementia and twelve mentally-challenged individuals.
 Responsible for all budgeting, accounting and monthly financial reporting.
 Reorganized internal operations as well as outside marketing.
May, 2002 – May, 2004:
Care Giver for Mentally-Challenged Individuals – Corina Care Homes, Elk Grove, CA, USA
Assisted in the daily living of twelve mentally-challenged individuals at Corina Care Home,
ranging from dressing, grooming, bathing and other personal hygiene. Assisted in the
dispensing of medications, arranged, and assisted in medical and dental care. Monitored
food intake, special diets and maintained and supervised the residents’ monies and property.
Skills
Computer: Comfortable in PC or Mac environments. Proficient in application of Microsoft
Office including: Word, EXCEL, PowerPoint, Access, Outlook & other Internet
applications.
Languages: Bilingual and biliterate in English and Bahasa Indonesia.
Awards/Memberships
2003.2005 Member of Sacramento Indonesian Student Association (Sacramento City College)
Certificate
Manhattan Hotel Jakarta – Training as waiter in the Food and Beverage Service Department in Central Part
Restaurant from January 11, 2010 to August 11, 2010.
La Fontaine Floating Hotel Course
The Luxury Collection Brand , Service Culture Training. Completed the Loyalty Beyond Reason and The
Exceptional Modules.
The Luxury Collection Collection Experience, Service Cultute Training, Completed the Everything
Communicates, Exceptional Service, Emotional Connections, What’s My Styles, Defining Moments and
Authentic Solutions modules
Certificate Of Appreciation, Keraton at the Plaza, A luxury Collection Hotel Jakarta, Opening team
References – Will be provided upon request.
Marco Luntungan – Résumé

3. Marco Luntungan – Résumé