1. CURRICULUM VITAE
Mutsa Marcia Nyajeka
Email: marcia.nyajeka@gmail.com
Cell No: 079 969 0349 / 079 720 0946
PERSONAL PROFILE
Gender : Female
Date of Birth : 31.07.75
Nationality : Zimbabwean (Permanent Resident)
Health : Excellent
Success Factors / Career Attributes
- Internal Quality Auditor (ISO Certification 9001:2008).
- Confident, result oriented individual with a natural desire to learn and ability to think analytically, strategically and
innovatively.
- Ability to work in a high pressure environment without taking strain.
- Good planning & organizational skills with ability to pay attention to detail and work with very minimum
supervision.
- Ability to perform under pressure with minimum or no supervision and able to meet deadlines.
- Honest, responsible, firm and very objective.
- An energetic team player.
PROFESSIONAL PROFILE
- Quality System Principles for Aviation Maintenance (Aviation Training for Africa)
- Internal Quality Auditing (ISO 9001:2008)
- Maintenance Planning (Cranfield Aviation)
- PT6-A (Turbo Prop) Engine Certificate (Awaiting Certificate)
- Civil Aviation Regulations & Civil Aviation Technical Standards 2011 (Aviation Training for Africa)
- Human Factors (Aviation Training for Africa)
- Public Relations and Customer Care Certificate (Institute of Public Admin & Management – (ZIPAM)
- Executive Secretarial Diploma (Pitman - London) (1995)
- Internal Training: Customer care; Communication; Team building; Stress Management; Time Management; Self-
Awareness and Assertiveness.
COMPUTER SKILLS SUMMARY
- Spreadsheets (Ms Excel)
- Word-processing (Ms Word)
- Presentations (Ms PowerPoint)
- Information & Communication (Ms Publisher; Internet & Email; Ms Outlook)
- Lotus SmartSuite (Corel Suite 8 & Quatro Pro)
ACADEMIC PROFILE
- GCE ‘O’ Level Cambridge
- GCE ‘A’ Level Cambridge

2. CAREER PROFILE / WORK EXPERIENCE
CURRENT EMPLOYMENT
AIRCRAFT UNLIMITED t/a Unlimited Sport Aviation
Quality Assurance Manager August 2015 to date
- Establish, document, develop and manage the Quality System and ensure that it continues to comply with
regulatory requirements and to meet the needs of the business.
- Ensure that all quality related policies and procedures detailed in the Operations Specifications, Quality and
Company Exposition manuals are adhered to and carry out an ongoing review of the adequacy and effectiveness
of Quality System procedures.
- Maintain and keep current all Quality Audit and inspection records for review at any time by CAA.
- Liaise with the Regulator as may be appropriate on matters related to, the Quality System.
- 5) Establish procedures for dealing with non conformities, monitoring non conformity reports and taking
corrective/preventive action in response to audit findings.
- 6) Notify the Accountable Manager and senior management when Management Review meetings are scheduled
and present internal audit reports.
- Monitor compliance with and adequacy of procedures to ensure airworthy aircraft at all times via an audit
programme and that all maintenance is performed in accordance with Approved data.
- Ensure the organisation holds all appropriate technical publications, specifications and drawings and that they are
amended as required.
- Analyse all relevant data and circulate it within the company for information, with recommendations for
improvement in quality standards as required.
- 24) Have overall responsibility for the control of quality records
SAFTA AMO 1217
Maintenance Planner; Technical Administrator 1 Aug 2014 to 31 July 2015
- Maintenance Planning on customer aircraft.
- Component tracking
- Daily Aircraft status update for flight school.
- Preparing work packs & logbook entries on MPI.
- Airwothiness Directives and Service Bulletins research.
- Updating Aircraft special inspection items in logbooks and status system.
- Auditing of final work packs.
- Reviewing of technical documentation for correctness and applicability.
- Updating records on calibrated tools & ensuring that certificates are valid.
- Processing applications for C of A renewals/CAA Re-issues & Special flight permits.
- Plan anticipated future maintenance of aircraft and advise Certifying AME.
- Carry out administrative duties as required by the system.
SKYLAM CC T/A AIRCRAFT UNLIMITED
Quality Control Assistant / Technical Administrator – July 2011 to date June 2014
- Logging in new jobs & preparing work-packs for aircraft maintenance.
- Record keeping on maintenance schedules & snag analysis on aircraft
- Maintenance planning
- Liasing with aircraft owners and AMEs in order to keep aircraft records up to date
- Preparing paperwork for SA CAA Inspections & initiating corrective actions/preventive measures to findings.
- Carrying out research on updates for Technical Information on all aircraft types on Ops Spec
- Updating aircraft logbooks as required
- Airworthiness Directives & Service Bulletins research
- Invoicing in Pastel and Excel
- Placing orders/Tracking of aircraft parts & accessories
- Keeping the technical library up to date.
- Tools Calibration – ensuring tools are calibrated timeously & that Calibration certificates are up to date
- Undertaking and any other duties as assigned by management

3. NATPRINT PRINTING & PACKAGING
Technical Asst. to General Manager – Quality Assurance
(Jan 2007 to Feb 2009)
- Scheduling of GM’s appointments and maintaining his diary.
- Maintaining effective office procedures and efficient workflow in the GM’s office.
- Scheduling meeting, Minuting and Typing.
- Internal Quality Auditing of departmental systems, carry out root cause analysis on non-compliance to
Systems & procedures.
- Compiling reports, assessing & following up on recommendations for corrective and preventive actions.
- Designing of instruments (questionnaires; survey forms; checklists; interview forms; etc)
- Accepting/Rejecting lots on the basis of customer specs
- Oversee implementation of Quality Control programs
- Participate in continuous improvement projects; follow up on GMP, Safety policies, procedures & Guidelines.
- Perform statistical analysis of varying data within production processes.
- Report occurrences of out-of-spec results to QC Mgr in timely manner.
- Maintain accurate records for all internal databases.
- Monitoring & evaluating incoming raw materials, production processes and procedures.
- Arranging business itineraries for the GM as well as co-ordinating his travel /flight arrangements.
- Facilitating payment of accounts & utilities.
- Preparing Board packs & refreshments for Board Meetings & taking minutes.
HOBBIES
- Reading journals, novels and magazines;
- Outdoor (sight – seeing), traveling
- Cooking
Mr. Kevin Maserumule
(Responsible Person - Aircraft)
Aircraft Unlimited t/a Unlimited Sport Aviation
Contact No. 012 566 3019 / 072 835 6682
Mr. Roland Masvinge
(Accountable Manager)
SAFTA AMO –
CONTACT NO. 078 062 0537 / 016 341 7220)
Mr. Daniel Manyisa
(Certifying AME)
Pro Air Maintenance
CONTACT NO: 072 622 6576