2. Organizational
culture
Is the set of values, norms,
and standards for behavior
and shared expectations that
influences the ways in which
individuals, groups, and teams
interact with each other and
cooperate to achieve
organization goals.
3. Norms
Are the informal rules of conduct for behaviors that are
considered important by most members of a group or
organization.
4. “
”
How Managers Create
Organizational Culture
An organizational culture is akin to a personality. Managers play
a significant role in developing and maintaining an
organizational culture. This is particularly the case in start-ups.
5. Attraction-socialization-attrition (ASA)
framework posits
that when founders
hire employees for
their new ventures,
they tend to be
attracted to and
choose employees
whose personalities
are similar to their
own.
6. Culture is also molded by the managers’
personality, values, attitudes, moods,
emotions and emotional intelligence.
7. Ethical
Organizational
Culture
Managers can emphasize
the importance of ethical
behavior and social
responsibility by ensuring
that ethical values and
norms are a central
component of
organizational culture.
Modeling behavior is
valuable here.
8. Ethical Organizational
Culture
Management’s role is very important in
shaping ethics. Managers can also
provide a visible means of support to
develop an ethical culture.
Some companies are creating the role
of ethics officer, or ethics ombudsman,
to monitor their ethical practices and
procedures.