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Ricerca dei Vantaggi Competitivi:Ricerca dei Vantaggi Competitivi:
strutturare ed eseguire strategiestrutturare ed eseguire strategie
Analizzare le Risorse di una AziendaAnalizzare le Risorse di una Azienda
e la sua posizione competitivae la sua posizione competitiva
Prezzi e Costi aziendaliPrezzi e Costi aziendali
sono competitivi?sono competitivi?
Roadmap
• Question 1: How Well Is the Company’s Present
Strategy Working?
• Question 2: What Are the Company’s Resource
Strengths and Weaknesses and Its External
Opportunities and Threats?
• Question 3: Are the Company’s Prices and Costs
Competitive?
• Question 4: Is the Company Competitively Stronger
or Weaker than Key Rivals?
• Question 5: What Strategic Issues and Problems
Merit Front-Burner Managerial Attention?
Q #3: Are the Company’s
Prices and Costs Competitive?
• Assessing whether a firm’s costs are competitive
with those of rivals is a crucial part of company
analysis
• Key analytical tools
– Value chain analysis
– Benchmarking
The Concept of a
Company Value Chain
• A company’s business consists of all activities
undertaken in designing, producing, marketing,
delivering, and supporting its product or service
• A company’s value chain consists of a linked set of
value-creating activities performed internally
• The value chain contains two types of activities
– Primary activities – where most of
the value for customers is created
– Support activities – facilitate
performance of the primary activities
Fig. 4.3: Representative
Company Value Chain
Fig. 4.4: Representative Value Chain for an Entire
Industry
Processing of basic ingredients
Syrup manufacture
Bottling and can filling
Wholesale distribution
Advertising
Retailing
Example: Value Chain Activities
Albertson’s
Soft Drink Industry
Programming
Disk loading
Marketing
Distribution
Example: Value Chain Activities
Software Computer Industry
Developing Data to Measure a Company’s Cost
Competitiveness
• After identifying key value chain activities, the next step
involves breaking down departmental cost accounting
data into costs of performing specific activities
• Appropriate degree of disaggregation depends on
– Economics of activities
– Value of comparing narrowly defined
versus broadly defined activities
• Guideline – Develop separate cost estimates for activities
– Having different economics
– Representing a significant or growing proportion of
costs
Activity-Based Costing: A Key
Tool in Analyzing Costs
• Determining whether a company’s costs are in
line with those of rivals requires
– Measuring how a company’s costs compare with
those of rivals activity-by-activity
• Requires having accounting data to measure cost
of each value chain activity
• Activity-based costing entails
– Defining expense categories according
to specific activities performed and
– Assigning costs to the activity
responsible for creating the cost
Benchmarking Costs of
Key Value Chain Activities
• Focuses on cross-company comparisons of how
certain activities are performed and costs associated
with these activities
– Purchase of materials
– Payment of suppliers
– Management of inventories
– Getting new products to market
– Performance of quality control
– Filling and shipping of customer orders
– Training of employees
– Processing of payrolls
Objectives of Benchmarking
• Identify best practices in performing an activity
• Understand the best practices in performing
an activity – learn what is the “best” way
to do a particular activity from those
demonstrating they are “best-in-world”
• Learn how other firms achieve lower costs
• Take action to improve company’s cost
What Determines if a
Company Is Cost Competitive?
• Cost competitiveness depends on how well a company
manages its value chain relative to how well
competitors manage their value chains
• When costs are out-of-line, high-cost activities can
exist in any of three areas in the industry value chain
1. Suppliers’ activities
2. Company’s own internal activities
3. Forward channel activities
Activities,
Costs, &
Margins of
Forward
Channel Allies
Internally
Performed
Activities,
Costs, &
Margins
Activities,
Costs, &
Margins of
Suppliers
Buyer/User
Value
Chains
Translating Performance of Value Chain Activities to
Competitive Advantage
• A company can create competitive
advantage by managing its value chain to
– Integrate knowledge and skills of employees in
competitively valuable ways
– Leverage economies of learning / experience
– Coordinate related activities in ways
that build valuable capabilities
– Build dominating expertise
in a value chain activity critical
to customer satisfaction or market success
Fig. 4.5: Translating Performance of Value Chain Activities into
Competitive Advantage

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Vantaggi competitivi 4. Prezzi e costi aziendali sono competitivi?

  • 1. Ricerca dei Vantaggi Competitivi:Ricerca dei Vantaggi Competitivi: strutturare ed eseguire strategiestrutturare ed eseguire strategie Analizzare le Risorse di una AziendaAnalizzare le Risorse di una Azienda e la sua posizione competitivae la sua posizione competitiva Prezzi e Costi aziendaliPrezzi e Costi aziendali sono competitivi?sono competitivi?
  • 2. Roadmap • Question 1: How Well Is the Company’s Present Strategy Working? • Question 2: What Are the Company’s Resource Strengths and Weaknesses and Its External Opportunities and Threats? • Question 3: Are the Company’s Prices and Costs Competitive? • Question 4: Is the Company Competitively Stronger or Weaker than Key Rivals? • Question 5: What Strategic Issues and Problems Merit Front-Burner Managerial Attention?
  • 3. Q #3: Are the Company’s Prices and Costs Competitive? • Assessing whether a firm’s costs are competitive with those of rivals is a crucial part of company analysis • Key analytical tools – Value chain analysis – Benchmarking
  • 4. The Concept of a Company Value Chain • A company’s business consists of all activities undertaken in designing, producing, marketing, delivering, and supporting its product or service • A company’s value chain consists of a linked set of value-creating activities performed internally • The value chain contains two types of activities – Primary activities – where most of the value for customers is created – Support activities – facilitate performance of the primary activities
  • 6. Fig. 4.4: Representative Value Chain for an Entire Industry
  • 7. Processing of basic ingredients Syrup manufacture Bottling and can filling Wholesale distribution Advertising Retailing Example: Value Chain Activities Albertson’s Soft Drink Industry
  • 8. Programming Disk loading Marketing Distribution Example: Value Chain Activities Software Computer Industry
  • 9. Developing Data to Measure a Company’s Cost Competitiveness • After identifying key value chain activities, the next step involves breaking down departmental cost accounting data into costs of performing specific activities • Appropriate degree of disaggregation depends on – Economics of activities – Value of comparing narrowly defined versus broadly defined activities • Guideline – Develop separate cost estimates for activities – Having different economics – Representing a significant or growing proportion of costs
  • 10. Activity-Based Costing: A Key Tool in Analyzing Costs • Determining whether a company’s costs are in line with those of rivals requires – Measuring how a company’s costs compare with those of rivals activity-by-activity • Requires having accounting data to measure cost of each value chain activity • Activity-based costing entails – Defining expense categories according to specific activities performed and – Assigning costs to the activity responsible for creating the cost
  • 11.
  • 12. Benchmarking Costs of Key Value Chain Activities • Focuses on cross-company comparisons of how certain activities are performed and costs associated with these activities – Purchase of materials – Payment of suppliers – Management of inventories – Getting new products to market – Performance of quality control – Filling and shipping of customer orders – Training of employees – Processing of payrolls
  • 13. Objectives of Benchmarking • Identify best practices in performing an activity • Understand the best practices in performing an activity – learn what is the “best” way to do a particular activity from those demonstrating they are “best-in-world” • Learn how other firms achieve lower costs • Take action to improve company’s cost
  • 14. What Determines if a Company Is Cost Competitive? • Cost competitiveness depends on how well a company manages its value chain relative to how well competitors manage their value chains • When costs are out-of-line, high-cost activities can exist in any of three areas in the industry value chain 1. Suppliers’ activities 2. Company’s own internal activities 3. Forward channel activities Activities, Costs, & Margins of Forward Channel Allies Internally Performed Activities, Costs, & Margins Activities, Costs, & Margins of Suppliers Buyer/User Value Chains
  • 15. Translating Performance of Value Chain Activities to Competitive Advantage • A company can create competitive advantage by managing its value chain to – Integrate knowledge and skills of employees in competitively valuable ways – Leverage economies of learning / experience – Coordinate related activities in ways that build valuable capabilities – Build dominating expertise in a value chain activity critical to customer satisfaction or market success
  • 16. Fig. 4.5: Translating Performance of Value Chain Activities into Competitive Advantage