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Mai Mokhtar Mahmoud Salem
Cairo, Egypt
Phone: 01001685665
E-mail: Mai.Mokhtar1986@gmail.com
 SUMMARY
Delivers the value added professional procurement activities and supply chain elements of the
company business requirements are fulfilled and value is optimized across the company.
 EDUCATION
Ain Shams University (2007)
Faculty of Commerce –Accounting department.
 PERSONAL PROFILE
• 5 years procurement and supply chain management experience.
• Good business acumen and problem solving capabilities.
• Understand the complexities of working in a global multinational corporation which is highly
matrixes and accountable to a range of stakeholders.
• Inter-personal relationship mapping and connectivity skill-sets.
• Extremely motivated, enthusiastic and a devoted individual.
• Excellent surveillance and managerial skills as well as outstanding communication and social
skills.
• Leadership & problem solving skills as well as the capacity of setting and achieving targets.
• Excellent planner, determined and result orientated.
 CAREER OBJECTIVE
Challenging career in the field of procurement & supply chain management.
 WORK EXPERIENCE:
• BP Egypt - Procurement & Supply Chain Management (October 2010- Present)
Operational Procurement Specialist. April 2010 – Present
Responsibilities included
o Support in developing sector strategies starting from understanding internal demand,
external supply, contractor selection process and SPM (Supplier Performance Management).
o Execution of tender and ITT package.
o Assess specific market sector risks and opportunities and manage these within context of
SPU business needs.
o Lead work with suppliers to ensure standardization, technical optimization, value delivery,
process improvement and continuous improvement as part of the overall process
o Apply procurement processes in compliance with group policies and work with other
members of sector teams to ensure process is applied both rigorously and efficiently.
o External supplier and competitor analysis, development of options, market approach and
negotiations, supplier evaluations, supplier performance management and relationship
management.
o Identifying local and international sources of supply.
o Contract /PO execution and post contract administration associated with service contracts.
Post order management, including timely coordination of resolution of technical and
commercial issues.
o Promotes compliance with BP’s Code of Conduct to the suppliers
o Prepare and issue RFP (Request for Proposal) documents to prospective contractors. Assist
business unit clients in the evaluation and award recommendation.
o Ensure that the contract is thoroughly reviewed for technical, operational, financial, legal, risk
management, tax, and accounting issues prior to submitting to management for approval.
o Identify contractual and subcontract problems and takes appropriate action to ensure a
satisfactory resolution; and follow up on problems demanding management attention to
ensure a timely response.
o Demonstrate a strong awareness of health and safety, consider safety/compliance behavior
and anticipated results.
o Overcomes obstacles and adapts approach to achieve outstanding results.
o Desire to assure process execution and review for continuous improvement opportunities.
o Proactively communicates with key stakeholders to understand demand requirements and to
ensure effective procurement and materials management support to the business.
o Help in implementing and enhance end user experience for using LVO system.
SAP System Assistant. October 2010 - April 2011
Responsibilities included:
o Issuing Price book for all the contracts.
o Upload all contracts’ price books to SAP System.
• Teleperformance Egypt - Agent (January 2008 – October 2010)
Call center Agent. December 2008-October 2010
o Call center Agent –Outbound, Inbound, Teleperformance Egypt.
o Call center Agent –Tele sales Teleperformance Egypt
Responsibilities included:
o Provide personalized customer service of the highest level,
o Handling complaints with the customers,
o Follow up with the customers and the back office.
o Follow up the calls of the client with clerical duties which includes faxing, filling up
paperwork.
o Doing checks on credit references as well as liaising with other departments.
Sales Agent. January 2008 - December 2008
o Citi Bank credit cards Campaign (sales)
o Citi Bank loan Campaign (sales)
o Alice Insurance Campaign (sales)
o Vodafone inbound Campaign (customer service)
o Vodafone outbound Campaign (sales)
Responsibilities included:
o Describe the product benefits and any special offers.
o Give advice about how these may benefit customers personally.
o Persuade customers to accept a trial period or a visit from a sales representative.
o Gather and document information about the customer.
o Enter your notes into a computer, including dates for follow up calls.
o Take orders and arrange for delivery and bills to be sent.
 TRAINING
• Training in in Commercial international bank (CIB). September 2004
• Training in development and credit agriculture bank. September 2005
 SKILLS
• Computer Applications:
- Excellent Knowledge of Windows 9x, ME, 2k, Xp.
- Microsoft Office 2003 - 2007, Word, Excel, Access and MS Project 2003.
- Internet Explorer.
• Language Skills:
- Excellent knowledge of spoken and written English and Arabic.
• Other activities:
- Have completed the requirements for the First Aid Basic and Community CPR conducted by
Cairo American College and the American Red Cross.
 PERSONAL DATA
• Nationality : Egyptian
• Place of Birth : Cairo, Egypt
• Date of Birth : March 14th
, 1986
• Martial Status : Married
 ADDITIONAL INFORMATION
• Hobbies : Decorating, Traveling, and Shopping.
Reference Furnished Upon Request

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Mai Mokhtar CV

  • 1. Mai Mokhtar Mahmoud Salem Cairo, Egypt Phone: 01001685665 E-mail: Mai.Mokhtar1986@gmail.com  SUMMARY Delivers the value added professional procurement activities and supply chain elements of the company business requirements are fulfilled and value is optimized across the company.  EDUCATION Ain Shams University (2007) Faculty of Commerce –Accounting department.  PERSONAL PROFILE • 5 years procurement and supply chain management experience. • Good business acumen and problem solving capabilities. • Understand the complexities of working in a global multinational corporation which is highly matrixes and accountable to a range of stakeholders. • Inter-personal relationship mapping and connectivity skill-sets. • Extremely motivated, enthusiastic and a devoted individual. • Excellent surveillance and managerial skills as well as outstanding communication and social skills. • Leadership & problem solving skills as well as the capacity of setting and achieving targets. • Excellent planner, determined and result orientated.  CAREER OBJECTIVE Challenging career in the field of procurement & supply chain management.  WORK EXPERIENCE: • BP Egypt - Procurement & Supply Chain Management (October 2010- Present) Operational Procurement Specialist. April 2010 – Present Responsibilities included o Support in developing sector strategies starting from understanding internal demand, external supply, contractor selection process and SPM (Supplier Performance Management). o Execution of tender and ITT package. o Assess specific market sector risks and opportunities and manage these within context of SPU business needs. o Lead work with suppliers to ensure standardization, technical optimization, value delivery, process improvement and continuous improvement as part of the overall process o Apply procurement processes in compliance with group policies and work with other members of sector teams to ensure process is applied both rigorously and efficiently.
  • 2. o External supplier and competitor analysis, development of options, market approach and negotiations, supplier evaluations, supplier performance management and relationship management. o Identifying local and international sources of supply. o Contract /PO execution and post contract administration associated with service contracts. Post order management, including timely coordination of resolution of technical and commercial issues. o Promotes compliance with BP’s Code of Conduct to the suppliers o Prepare and issue RFP (Request for Proposal) documents to prospective contractors. Assist business unit clients in the evaluation and award recommendation. o Ensure that the contract is thoroughly reviewed for technical, operational, financial, legal, risk management, tax, and accounting issues prior to submitting to management for approval. o Identify contractual and subcontract problems and takes appropriate action to ensure a satisfactory resolution; and follow up on problems demanding management attention to ensure a timely response. o Demonstrate a strong awareness of health and safety, consider safety/compliance behavior and anticipated results. o Overcomes obstacles and adapts approach to achieve outstanding results. o Desire to assure process execution and review for continuous improvement opportunities. o Proactively communicates with key stakeholders to understand demand requirements and to ensure effective procurement and materials management support to the business. o Help in implementing and enhance end user experience for using LVO system. SAP System Assistant. October 2010 - April 2011 Responsibilities included: o Issuing Price book for all the contracts. o Upload all contracts’ price books to SAP System. • Teleperformance Egypt - Agent (January 2008 – October 2010) Call center Agent. December 2008-October 2010 o Call center Agent –Outbound, Inbound, Teleperformance Egypt. o Call center Agent –Tele sales Teleperformance Egypt Responsibilities included: o Provide personalized customer service of the highest level, o Handling complaints with the customers, o Follow up with the customers and the back office. o Follow up the calls of the client with clerical duties which includes faxing, filling up paperwork. o Doing checks on credit references as well as liaising with other departments. Sales Agent. January 2008 - December 2008 o Citi Bank credit cards Campaign (sales) o Citi Bank loan Campaign (sales) o Alice Insurance Campaign (sales) o Vodafone inbound Campaign (customer service) o Vodafone outbound Campaign (sales)
  • 3. Responsibilities included: o Describe the product benefits and any special offers. o Give advice about how these may benefit customers personally. o Persuade customers to accept a trial period or a visit from a sales representative. o Gather and document information about the customer. o Enter your notes into a computer, including dates for follow up calls. o Take orders and arrange for delivery and bills to be sent.  TRAINING • Training in in Commercial international bank (CIB). September 2004 • Training in development and credit agriculture bank. September 2005  SKILLS • Computer Applications: - Excellent Knowledge of Windows 9x, ME, 2k, Xp. - Microsoft Office 2003 - 2007, Word, Excel, Access and MS Project 2003. - Internet Explorer. • Language Skills: - Excellent knowledge of spoken and written English and Arabic. • Other activities: - Have completed the requirements for the First Aid Basic and Community CPR conducted by Cairo American College and the American Red Cross.  PERSONAL DATA • Nationality : Egyptian • Place of Birth : Cairo, Egypt • Date of Birth : March 14th , 1986 • Martial Status : Married  ADDITIONAL INFORMATION • Hobbies : Decorating, Traveling, and Shopping. Reference Furnished Upon Request