1. Mai Mokhtar Mahmoud Salem
Cairo, Egypt
Phone: 01001685665
E-mail: Mai.Mokhtar1986@gmail.com
SUMMARY
Delivers the value added professional procurement activities and supply chain elements of the
company business requirements are fulfilled and value is optimized across the company.
EDUCATION
Ain Shams University (2007)
Faculty of Commerce –Accounting department.
PERSONAL PROFILE
• 5 years procurement and supply chain management experience.
• Good business acumen and problem solving capabilities.
• Understand the complexities of working in a global multinational corporation which is highly
matrixes and accountable to a range of stakeholders.
• Inter-personal relationship mapping and connectivity skill-sets.
• Extremely motivated, enthusiastic and a devoted individual.
• Excellent surveillance and managerial skills as well as outstanding communication and social
skills.
• Leadership & problem solving skills as well as the capacity of setting and achieving targets.
• Excellent planner, determined and result orientated.
CAREER OBJECTIVE
Challenging career in the field of procurement & supply chain management.
WORK EXPERIENCE:
• BP Egypt - Procurement & Supply Chain Management (October 2010- Present)
Operational Procurement Specialist. April 2010 – Present
Responsibilities included
o Support in developing sector strategies starting from understanding internal demand,
external supply, contractor selection process and SPM (Supplier Performance Management).
o Execution of tender and ITT package.
o Assess specific market sector risks and opportunities and manage these within context of
SPU business needs.
o Lead work with suppliers to ensure standardization, technical optimization, value delivery,
process improvement and continuous improvement as part of the overall process
o Apply procurement processes in compliance with group policies and work with other
members of sector teams to ensure process is applied both rigorously and efficiently.
2. o External supplier and competitor analysis, development of options, market approach and
negotiations, supplier evaluations, supplier performance management and relationship
management.
o Identifying local and international sources of supply.
o Contract /PO execution and post contract administration associated with service contracts.
Post order management, including timely coordination of resolution of technical and
commercial issues.
o Promotes compliance with BP’s Code of Conduct to the suppliers
o Prepare and issue RFP (Request for Proposal) documents to prospective contractors. Assist
business unit clients in the evaluation and award recommendation.
o Ensure that the contract is thoroughly reviewed for technical, operational, financial, legal, risk
management, tax, and accounting issues prior to submitting to management for approval.
o Identify contractual and subcontract problems and takes appropriate action to ensure a
satisfactory resolution; and follow up on problems demanding management attention to
ensure a timely response.
o Demonstrate a strong awareness of health and safety, consider safety/compliance behavior
and anticipated results.
o Overcomes obstacles and adapts approach to achieve outstanding results.
o Desire to assure process execution and review for continuous improvement opportunities.
o Proactively communicates with key stakeholders to understand demand requirements and to
ensure effective procurement and materials management support to the business.
o Help in implementing and enhance end user experience for using LVO system.
SAP System Assistant. October 2010 - April 2011
Responsibilities included:
o Issuing Price book for all the contracts.
o Upload all contracts’ price books to SAP System.
• Teleperformance Egypt - Agent (January 2008 – October 2010)
Call center Agent. December 2008-October 2010
o Call center Agent –Outbound, Inbound, Teleperformance Egypt.
o Call center Agent –Tele sales Teleperformance Egypt
Responsibilities included:
o Provide personalized customer service of the highest level,
o Handling complaints with the customers,
o Follow up with the customers and the back office.
o Follow up the calls of the client with clerical duties which includes faxing, filling up
paperwork.
o Doing checks on credit references as well as liaising with other departments.
Sales Agent. January 2008 - December 2008
o Citi Bank credit cards Campaign (sales)
o Citi Bank loan Campaign (sales)
o Alice Insurance Campaign (sales)
o Vodafone inbound Campaign (customer service)
o Vodafone outbound Campaign (sales)
3. Responsibilities included:
o Describe the product benefits and any special offers.
o Give advice about how these may benefit customers personally.
o Persuade customers to accept a trial period or a visit from a sales representative.
o Gather and document information about the customer.
o Enter your notes into a computer, including dates for follow up calls.
o Take orders and arrange for delivery and bills to be sent.
TRAINING
• Training in in Commercial international bank (CIB). September 2004
• Training in development and credit agriculture bank. September 2005
SKILLS
• Computer Applications:
- Excellent Knowledge of Windows 9x, ME, 2k, Xp.
- Microsoft Office 2003 - 2007, Word, Excel, Access and MS Project 2003.
- Internet Explorer.
• Language Skills:
- Excellent knowledge of spoken and written English and Arabic.
• Other activities:
- Have completed the requirements for the First Aid Basic and Community CPR conducted by
Cairo American College and the American Red Cross.
PERSONAL DATA
• Nationality : Egyptian
• Place of Birth : Cairo, Egypt
• Date of Birth : March 14th
, 1986
• Martial Status : Married
ADDITIONAL INFORMATION
• Hobbies : Decorating, Traveling, and Shopping.
Reference Furnished Upon Request