This document summarizes a project to develop an innovative luggage security device. It describes conducting innovation processes including evaluating problems, ideating solutions, researching and developing a prototype, filing patents, marketing the innovation, managing communications and negotiations with partners, and exhibiting the device at trade shows. It also summarizes projects developing solutions for mental health management in the NHS, developing innovations for low-carbon energy programs, and researching renewable energy sources and charging infrastructure.

1. Project 1 - Innovation/R&D/NPD - Travel Security Seal International No: PCT/IB2017/050410 Novelty "A"
 Lead a innovation product develop project for new and innovative luggage security device.
 Conducted Innovation process from evaluating, scope and defining problem to solve.
 Ideation and R&D to explore new idea, design thinking and design/ developed storyboard an investment case.
 Sourced/partnered/collaborated with IP agencies articulating solutions for complex patent application filing.
 Launched a global media campaign on popular/non popular platforms marketing the innovation.
 Managed all communication/negotiations (Samsonite, Antler Etc) building trust/relationships.
 Lead a JV negotiations meeting for budgeting and marketing and full product development deal E2E,
 Managed all meetings with stakeholders, cross-functional teams, technology vendors (China/India)
 Creative direction on LOGO, brochure, APP (UX/UI) and promo video, managed/coordinated IP filing in China.
 Partnered with hanger handle inventor to promote security device at Las Vegas CES, and partnered to exhibit at
London business travel show.
Mahool Rajyaguru
O b s tac les Are Jus t A T rigger F o r C hange
Innovation and R&D Manager
07802709188 mahool.rajyaguru@gmail.com Linkedin.com/in/mahoolrajyaguru
Summary
Passion for cross-industry R&D and innovation, design thinking, challenging assumptions, identifying problems and providing
alternative strategy and solutions. Curious about new domain, love learning and evaluating new disruptive trends, effective
communicator, team player and flexible with a great sense of humour.
.
Professional Experience
2015 - 2019 M and M Licencing LTD (Start-Up)
Project 2 - Innovation/R&D for NHS TESTBED for InnovateUK (GB1710892.9)
 Discovered InnovateUK NHS competition to find a solution for managing/monitoring mental health.
 Evaluating, scoping , understand the context/needs/defining problems and challenges facing the NHS.
 Ideation/R&D explore new idea, design thinking and to find Gaps in providing better and ongoing care
 Conducted/R&D with patients, cares, clinicians and managers to gain/build knowledge.
 Brainstormed/Identified gaps, lead to tangible solutions design/develop storyboard for production of design.
 Managed and carefully drafted the NHS application and applied to InnovateUK.
 Successful applicant invited to meet/greet and present to medical and industry experts in Birmingham.
 Recognised and complemented for, inventiveness/simplicity and my patient first approach.
Project 3 - Innovation/R&D/NPD for (IoT) Eco-Energy and Low Carbon Program. (GB1705327.3)
 Discovered and motivated to find a solution for LOW-Carbon/Zero emissions program.
 Evaluating, scoping, understand the context/needs/defining problems and challenges for program.
 Explored new disruptive technology/trends and discovered (POWIFI).
 R&D on new disruptive technology, explored new ideas/concepts/idea synergy for a new solutions, design thinking.
 Sketched out possible solutions/idea and concepts, partnered with IP agencies articulate possible solutions for
complex patent application filing.
 Launched a global media campaign on popular/non popular platforms to promote Innovation.
 Managed communications/negotiations and partnered with technology start-up in India.
 Lead meetings, cross-functional teams and providing solutions to keep on track.
 Partnering with academic institutions, universities, centres of excellence and expert suppliers to expand knowledge
in ECO-Energy and IOT area.
 Discovered Indian Government Innovation program, drafted/applied/submitted application.
 innovation selected from 1000's applications, invited to present to lead industry expert, scientist and professors in
India (Pune).
Project 4 - Innovation/R&D Renewable Energy sources with Charging Infrastructure
 Discovered and motivated to find a solutions in renewable energy sources with charging infrastructure program.
 Evaluating to understand the context/needs/defining problems and challenges for program
 R&D strategy on technology development on global motorbike/scooter market, trends/scope on new advancements
in electric charging points and developments.
 Collaborating/partnering with academic institutions , universities , centres of excellence and expert suppliers to
expand knowledge in Renewable energy and Charging Infrastructure.
 Lead. engaging and collaborating with external suppliers, vendors and start-up companies (Sweden, India,
Germany and Colombia)

2. 2000 - 2018
Product/Governance/BA - St Andrews Health Care/NHS (2017 to 2017) (Health Care)
 SaaS development effects of a NEW user dashboards using BDD practice/methods
 Create, prioritise, sequence and maintain product backlog according business value.
 360 support/manage cross-functional teams) defining/mapping patient journey persona E2D
 Elicit business requirements and translate them into technical language.
 Preparing product spec, developing new screen features (Power BI), UAT, demos and A/B Testing.
 Identified problems with new screen features/layout, introduced solutions to improve patient/user experience.
 Lynchpin with (RIO),/(NHS) engineers, documenting front/back end processes/drafting SOP's
 SharePoint management and SOP document version control and managing expectations.
Product/Analyst - The White Company (2016 to 2017) (Retail)
 Responsible for managing OMNI-channel e-commerce's platform
 Monitoring across (NAV, SAP, BooMi, PayPal, Worldpay, CRM, ERP).
 Interfaced/lynchpin with developers/technical/project teams, documenting processes.
 (WMS) Manhattan SCALE live inventory of all customer orders/backlog/payments in real-time.
 Identified problems with payments/orders through strong understanding business work flow/technical set up.
 Proactively carried out a customer/payment scenario, documented/presented findings.
 Resolved payment/order issues improved customer experience and saving money.
 .Project/BA - Nationwide Platforms (2016 to 2016) (Construction)
 Responsible for complete hardware/devices/software refresh across UK and EMEA.
 Lynchpin with engineers, technical engineers and UX teams and business units.
 In-depth analysis of various systems/applications 3rd party vendors
 Identified a problems/ link between budget and unused devices across the origination (UK and EMEA)
 Initiative to use Airwatch, produced a report of ALL unused devices (Mobile, Tablets).
 Proactively implemented a recall program, Resulted in saving money/service Improvement.
Product/Project/BA - J Sainsbury's (2015-2015) (Retail)
 EPOS development using a NEW concept across 1600 stores/25000 POS across UK,
 Create, prioritise, sequence and maintain product backlog according business value.
 360 support to ALL business teams, engineers, suppliers on/off shore and developers.
 (MIM) Major incident management, root cause investigation, MI Reporting, produce error report.
 Identified problems with engineers site survey (No Date field and format issues)
 Produced/implemented a formatted survey, Improved information gathering.
 Initiated a creative solution to use R10 portal to generate upcoming sites for deployment.
 Resolved problems with incorrect information issues and saved thousands and kept project on track.
Technical Project/BA - Local Government Shared Service (LGSS) 2010 to 2015 (Local Council
 Managed a large complex digital transformation of councils IT and FM processes into LGSS.
 Daily Agile meetings with various teams across different councils to manage roadmap/project
 360 support to internal/external vendors and suppliers resolving problems and conflicts
 Managing senior stakeholder expectations/discussions between various technical teams
 Problem management - providing solutions to problems to keep project on track.
 MIM - Introduced/improved MIM Process across councils in line with ITIL/LGSS process
 Creative problem solving to know error/problem providing simple solution (Logging scripts)
 Proactively identified training opportunities for analyst/staff across all councils.
 Documenting As -is and To -be process mapping, writing user persona stories,
 Perform detailed technology analyses highlighted problems and provided solutions. (System/Network set up)
 Attended regular Problem/change/release management meetings across different councils.
 A/B testing, UAT, application demo and QA, testing, change control, writing how-to guides,
 Driving customer services excellence (CSE) across all councils.
Over 18 years championing new Agile product delivery E2E, BA capturing. analysing and
delivering against business needs, project/problem/change management and digital
transformations across many sectors - Waterfall, Agile, BEAM, Lean, Prince2, ITIL
Mahool Rajyaguru
O b s tac les Are Jus t A T rigger F o r C hange
Product/Project Management
Analyst/Projects Getronics, Pink Roccad and Discovery (2000-2010) (Perm)
 Migrated, coordinated a new system change for Thomas Cook (NEW S3 system)
 Migrated a managed technical service desk from Farnborough to Northampton (Documenting (SLA, OLA etc)
 Designed a technical Service Desk for Discovery (TV Channel) (from the ground up)
 IT analyst for Diageo, G4S, Bookers, CPS, Ofsted,
 Network support for Routers, Switches and network infrastructure across the originations